Dian

830 posts

Dian

Dian

@diantgz89

Katılım Eylül 2017
43 Takip Edilen651 Takipçiler
Dian
Dian@diantgz89·
@TeamYouTube Could you please verify the contact email address used for this case or manually trigger a resend of the initial support email? I am unable to continue the conversation as requested because the thread does not exist in my inbox.
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Dian
Dian@diantgz89·
@TeamYouTube Hi @TeamYouTube, it's been 4 days and I'm still waiting for the follow up email regarding Case ID (5-2979000041042 and 8-0216000040948). I've checked all folders (including Spam/Trash) and nothing has arrived,
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Dian
Dian@diantgz89·
@TeamYouTube My Google account was hacked and I lost access to my YouTube channels. I have already contacted Creator Support and received case IDs: 5-2979000041042 and 8-0216000040948.The hacker enabled passkeys and changed all recovery info. Please help escalate my cases. Thanks
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Dian
Dian@diantgz89·
@TeamYouTube Hi, thank you for your response. I understand, but I haven’t received any email from the Creator Support team yet for both of my cases. Could you please check if the email was sent or help resend it? Thank you.
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Dian
Dian@diantgz89·
@TeamYouTube @TeamYouTube Hi, I’m following up regarding my cases (5-2979000041042 and 8-0216000040948). It has been a few days and I haven’t received any email update yet. Could you please check the status or help escalate? Thank you.
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TeamYouTube@TeamYouTube·
@diantgz89 You're welcome! Let us know if you have other q's
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Dian
Dian@diantgz89·
@TeamYouTube Thanks for the clarification, I appreciate your help. I will keep an eye on my email and wait for updates from the Creator Support team. Thank you 🙏
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TeamYouTube@TeamYouTube·
@diantgz89 It looks like you already have an open case w/ Creator Support. These issues can be complex, sometimes taking a few days to hear back with concrete next steps. Rest assured they'll reach out to you via email once they have info to share. Keep an eye on your inbox for now
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Dian
Dian@diantgz89·
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Dian
Dian@diantgz89·
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Arichain 🟥@Arichain_·
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Zamza Salim
Zamza Salim@Autosultan_team·
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Dian@diantgz89·
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