Dirt Devil

@thepsouphanh Hi LT! We're so sorry about that and want to help! Can you send us a direct message with your product model number and tell us a little more about what happened? Thanks! twitter.com/messages/compo…

@meghan_trvno Hi Meghan, we apologize for the frustration! Would you mind DMing us so we can look into this for you?

@DirtDevil it’s absolutely insane that I have been on hold waiting for a “customer service” rep for OVER 45 minutes so I can file a claim on a brand new vacuum cleaner. Seriously, what the heck????

@thegirllogan_ Hi there! Can you send us a direct message with the model number so we can look into this for you? twitter.com/messages/compo…

@DirtDevil hey. We need to discuss this vacuum thats doing absolutely nothing. And I’m only had it for 5 minutes.

@DasAmselchen Wir entschuldigen uns für etwaige Unannehmlichkeiten. Das Modell, das Sie haben, ist kein Produkt von Dirt Devil North America. Bitte wenden Sie sich an Dirt Devil Deutschland & Österreich, wenn Sie Bedenken oder Fragen zu Ihrem Modell haben. dirtdevil.de

@_camz You're welcome! Let us know if you need anything else!

@DirtDevil Great! Thanks

@DirtDevil hi. I bought a lil hand scorpion vacuum from you guys and there's a sponge wrapped around the filter. should I remove that or does that stay on permanently?

@zealousbbfan Our apologies for any inconvenience this may cause, but the model 2155 has been discontinued for several years. Parts are no longer available from Dirt Devil directly. You can check with 3rd party sellers like Amazon, eBay, and/or Partswarehouse. twitter.com/messages/compo…

@DirtDevil Where can I buy a replacement roller for the power head of your 12 volt canister model#2155 that looks like this?? #dirtdevil #vacuum

@Nortov1980 Thank you for reaching out to us. The model you have is a Dirt Devil UK model. Unfortunately, you have reached out to Dirt Devil North America. You will need to contact Dirt Devil UK for assistance. Here is the link to their website. dirtdevil.co.uk

@DirtDevil I have the ddcylbg5 model. Please can you tell me how I can open the turbo brush attachment to clean it properly as I can’t find any instructions anyway online

@redjane You can send us an email at support@dirtdevil.com then if the direct message option isn't working. If you want to put ATTN Sylvia on the subject line, I will work directly with you.

@DirtDevil @StaplesCanada @WayfairCanada @canadapostcorp Can’t PM you for some reason.

The mind boggles. @StaplesCanada cannot figure out how to deliver a $4.99 vacuum cleaner belt to a condo in TO? 3rd try/fail today. As if I was supposed to take several days off work to stay at home to SIGN for it. HaHaHa. No.

@redjane @StaplesCanada @WayfairCanada @canadapostcorp Also, if you could send your full mailing address, name, phone number, and email; we would be happy to send the new belt at no cost to you. We ship with FedEx, but once the package reaches Canada it is given to Canadian post for delivery. twitter.com/messages/compo…

@StaplesCanada @WayfairCanada @canadapostcorp cuz now I have a brand new @DirtDevil vacuum cleaner that is totally useful since the silly the belt broke on the first couple of minutes out of the box and the only supplier of them can't seem to deliver it. #ForWantOfANail

@Bam01990312 Can you please send us a direct message with your product model number? Click the link, thanks! twitter.com/messages/compo…

@DirtDevil I bought a vacuum and it just stop sucking up the floor

@DirtDevil I bought a vacuum from Walmart and its your product but because it’s been a month and half and didn’t keep my receipt. They told me to contact y’all because my vacuum isn’t sucking anything up #Thanks

@Bam01990312 Hi! Can you please send a direct message with the model number and tell us a little more about what's going on so we can help. Thanks! twitter.com/messages/compo…

@DirtDevil I’m available whenever you are

@MImi_TheSound Hi Mimi! We're so sorry about that! Can you send us a Direct Message with your product model number? We want to help! twitter.com/messages/compo…

@DirtDevil so I bought this and now can’t figure how to clean it out! Piece of crap vacumn #neveragain #backtodyson

@debok1 Hi Deborah! We're so sorry about that! Can you send us a direct message with your product model number? We want to help! twitter.com/messages/compo…

@DirtDevil I am looking for some assistance. The handle has broken off my steamer 😂 and I am looking for some support. Thanks Deborah Kerr

@ifionlyhdabrain Hi! We're so sorry you're having this experience and want to take care of it right away! Check you direct messages, we want to help! Thanks!

@DirtDevil Hello? Is this an active twitter, @DirtDevil? Why is the handle of my red vacuum shocking me. Twice. I thought first shock was a fluke till I got shocked again. It’s like when someone shuffles across carpet but it’s a bit disconcerting....and annoying.

CONFESSION: vacuums make great dance partners when your jam comes on #justsayin (📷: @linensandvines)

@JanetintheUK Hi! We are unable to find that model number. Can you send us a direct message with the correct model number? We want to help! twitter.com/messages/compo…

@DirtDevil hi where does the (15) accessory bracket attach to on the Ultima model DD2720 ?

@navasany You can always email us at support@dirtdevil.com where you can attach the photos and acquire assistance without having to call in.

@navasany When assistance can not be offer via chat, we do advise our customers to call in for further assistance. In the chat you were advised that you would need to call in to speak to an agent. twitter.com/messages/compo…