d.light Kenya

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d.light Kenya

d.light Kenya

@dlightKE

d.light manufactures & distributes #solar lighting & power products designed to serve the more than 2bn people without access to reliable electricity. #offgrid

Kenya Katılım Temmuz 2014
1.6K Takip Edilen3K Takipçiler
d.light Kenya
d.light Kenya@dlightKE·
Sponsored by @PlanGlobal , 1,200+ families in Kilifi County have received d.light solar lighting systems, replacing smoky paraffin lamps with cleaner, safer energy while advancing gender-responsive climate justice. See more: youtu.be/Yl4hvjjkId8 Video Credit: KTN News
YouTube video
YouTube
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Sub_Zero😤
Sub_Zero😤@DeEustus·
@dlightKE I would like some assistance on an item I have that has an issue.
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d.light Kenya
d.light Kenya@dlightKE·
@KamauD33 Hi Kamau, thanks for the feedback, and apologies for the inconvenience. Please DM for a call.
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The Shoer
The Shoer@KamauD33·
@dlightKE please advise me for how long I need to wait for the swap of phone to take place. Ms Virginia was really perfect in service to my issue. And your company is really fantastic. But I need the phone to work now. It is the second day today.
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d.light Kenya retweetledi
Pranjal from YBMLabs
Pranjal from YBMLabs@pranjal_mishraa·
@dlightKE x @YourBrandMate Collaborating with d.light to solve for the assigned challenges has been one of the most fun project for us. Special thanks to Anshu Katiyar, Sambit Sourav Praharaj, Karl Skare for trusting us. d.light's dev-ops team for the infra support - Amer, Kalkidan. My rockstar team - @cwd_harshit , @Ananyaa1609 Team behind opensource @strapijs CMS - @pierre_burgy, @laurie_jim (Strapi was a critical tool to make this project successful) We're just getting started with d.light and being a small part of their journey to positively impact 1 billion lives. #yourbrandmate #dlight #ybm #website #strapi #design #cms #design
Your Brand Mate@YourBrandMate

@dlightKE X Your Brand Mate Team d.light reached out to us with one problem statement: To streamline their website content update process so it aligns with their corporate website policy. Once we successfully delivered on that, the next challenge was to simplify the user journey for purchasing carbon credits. We helped streamline their content deployment workflow by strategizing and implementing the right CMS, this time, @Strapi The result: reducing deployment time from weeks to minutes. We came together with clear intent. Every answer emerged through close collaboration with the stakeholders. Together, we addressed every problem statement and delivered. We’re just getting started as d.light’s design and tech partner and are honoured to be a small part of their tremendous journey to light up 1 billion lives. Thank you, Team d.light, for trusting and collaborating with us to solve these challenges. #dlight #yourbrandmate #design #strapi #cms #development #website

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d.light Kenya
d.light Kenya@dlightKE·
@maxwel_ogal Hi Max, we spoke. Apologies for the inconvenience. This is being handled.
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Ogal Maxwel
Ogal Maxwel@maxwel_ogal·
@dlightKE I am still waiting on the ware abouts of my phone,from 7th October to now,that's much time and no one can accept that,have been patient but anytime I call your service centers am told to be patient,how patient should I be, should I wait for 4months for replacement.
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d.light Kenya
d.light Kenya@dlightKE·
@jlsmur Hi, apologies for the delay. Use the d.light customer app or dial *439# to see your token history.
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d.light Kenya
d.light Kenya@dlightKE·
@mwaniasylvester , We sincerely apologize for the inconvenience you're experiencing. Kindly inbox your account number so that we can review your case and provide appropriate assistance.
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Sylvester
Sylvester@mwaniasylvester·
@dlightKE am a very disappointed customer,,,, immediately I finished paying for d light product the system stopped working
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Tee Tee
Tee Tee@Xtian_scientist·
@dlightKE What's the point? I came to your racecourse office bringing a faulty TV cable and radio that I have been calling your CC lines since time immemorial. When they were within warranty. You took me on a wild goose chase ooh enda RnG ooh nyama kima ooh machakos...
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d.light Kenya
d.light Kenya@dlightKE·
We've impacted 200 million lives, lighting up dreams with d.light's solar innovations.From brightening student nights to fostering business growth, each solar-powered moment has unlocked hope and dignity. Our mission is clear: bring light to 1 billion lives by 2030. #SolarEnergy
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d.light Kenya
d.light Kenya@dlightKE·
@Xtian_scientist we kindly request you to share your account number for follow up and support. Once again we apologize for the inconveniences.
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d.light Kenya
d.light Kenya@dlightKE·
@Xtian_scientist , we apologize for the inconvenience you're experiencing. Kindly share your account number so that we can assist you accordingly.
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Tee Tee
Tee Tee@Xtian_scientist·
@dlightKE Your customer care is waaay below average. You have no replacement policy on your gadgets when there is need to replace or repair, you have a weak or rather non existent repair shop n your warranty for your gadgets are none existent Let me not start on the carbon credits issue!
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d.light Kenya
d.light Kenya@dlightKE·
@asava218155 Hello, thank you for reaching out and apologies for that. kindly press 73# on the battery, then power off the battery by long pressing #, once that is done disconnect are the cables are reconnect them and power on the battery. The bulbs should power on.
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asava
asava@asava218155·
@dlightKE Got a problem ,my device indicating error n not lighting,what's up
asava tweet media
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otieno matoro
otieno matoro@otieno_matoro·
@dlightKE Last month my dlight app showed early payoff reward 11000 ksh...today it shows reward is 11000 points!!! EXPLAIN
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d.light Kenya
d.light Kenya@dlightKE·
@otieno_matoro Hi thanks for reaching out. Once you pay off your product you will be awarded with 11, points.
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