Microsoft Dev Docs

Debugging generative AI is a whole new mindset. As Mark Russinovich explains, LLMs are probabilistic, agentic systems build on decisions, and behavior evolves run to run. With the right guardrails and observation, non‑determinism becomes a strength.

🚀 Migrating AI agents across environments in #Dynamics365 Sales? Learn how to import agent solutions with confidence—from dev to production—while keeping deployments smooth and consistent. ✅ Simplify transitions ✅ (cont) msft.it/l/6017vRcvf

😊 Turn customer emotions into actionable insights With sentiment analysis in Dynamics 365 Customer Service, you can detect tone in emails, prioritize critical cases, and respond with empathy—at scale. Smarter (cont) msft.it/l/6014vRiUC

🔐 Keep sensitive customer data protected—without slowing support With email sensitivity labels in Dynamics 365 Customer Service, you can classify emails, apply protection policies, and help agents handle confidential (cont) msft.it/l/6013vRiU7

🎯 Route every conversation the smart way With conversation orchestration in Dynamics 365 Contact Center, connect customers to the right agent based on context, intent, and priority—every time. Deliver faster, (cont) msft.it/l/6017vuraL

🚀 📖 Check out the docs for Microsoft Agent 365, now generally available! Observe, govern, and secure every AI agent in your organization from one unified control plane. Get started: 👉 msft.it/6015vPqCb #MicrosoftAgent365 #AI #EnterpriseAI

Why was #TypeScript created? @amandaksilver explains why Microsoft created the language to bring structure, scalability, and a better developer experience to large web apps. TypeScript repo: msft.it/6017v3ijh

🔍 Dive deeper into your Dataverse data! The metadata browser in Power Apps makes it easy to explore tables, columns, and relationships—no complex queries needed. Build smarter, faster 🚀 👉 msft.it/6019v3k2V #PowerPlatform #Dataverse #PowerApps

✨WhatsApp is changing how users are identified! Starting June 2026, Business-Scoped User IDs (BSUID) will replace phone numbers for users with a username. Make sure your custom routing rules and AI agents are ready (cont) msft.it/l/6018v3kIA

💡With Sales Opportunity Agent in Dynamics 365 Sales, you can create multiple agent instances, each tailored to a specific team, product line, or opportunity segment—while using the same guided setup experience. (cont) msft.it/l/6016v3kaC

📈Sales Opportunity Agent in Dynamics 365 Sales helps sellers quickly understand where each deal stands by bringing together insights from CRM data, emails, meetings, and research—directly within the opportunity. (cont) msft.it/l/6016v3kt4

🪄 Transform your customer service from reactive to proactive! Our latest guide walks you through setting up outbound workstreams, dialing modes, and operational rules in #Dynamics365 Contact Center. 📈 Empower your agents now: msft.it/6010v3kSE #CustomerExperience

👥 Service Agent in Dynamics 365 Customer Service is now in preview! ✨ Get AI-powered case & customer insights in Microsoft 365 Copilot—no context switching needed. Explore the preview 👉msft.it/6012v3kU6 #Dynamics365, #CustomerService, #MicrosoftLearn

💡Ready to enhance your Azure AI Search security? Explore our latest improvements to how customer-managed keys are configured using a service-level default for additional protection of Azure AI Search data. #AzureAI #Security #Microsoft 👉 Learn more: msft.it/6011v3kWD

📈Enhance your customer service operations by enabling secure consult and transfer features for external contacts in Dynamics 365 Contact Center. Protect sensitive data with configurable recording and transcription (cont) msft.it/l/6011v3k9P

Did anyone expect Win32 to still be going strong in 2026? Mark Russinovich explains why its deep roots in Windows—and the massive ecosystem built on top—have given it serious staying power. Turns out “legacy” can still mean essential. SysInternals site: msft.it/6012vMkaO

Generating with AI is easy. Keeping it on track is the hard part. @johnmaeda's final tip from #SXSW explains why every workflow needs a “standing beacon”: clear evaluation, guardrails, and a standard to measure outputs against. #CozyAIKitchen: msft.it/6015vJ3nH

More context isn’t always better. @JohnMaeda explains why agentic systems need a “clean molt” trimming unnecessary context to avoid noise, confusion, and degraded results. #CozyAIKitchen episodes: msft.it/6019vH4BR

Check out all the #CozyAIKitchen episodes at: aka.ms/CAIK-YTPlaylist

Here's @johnmaeda's second tip from #SXSW: use a tuned harness to shape how models behave, from prompting to tool calling. Tools like GitHub Copilot CLI make it a lot easier to go from “interesting” to actually useful. #GitHubCopilot SDK: msft.it/6017vEQMf