DoorDash Help

@upset_Tabis Hello, Unwanted charges can definitely be a frustrating situation and we understand your concern. We would love to take a closer look at this if you could DM us your email and phone number. Thanks! -Ashley

Thanks @DoorDash @DoorDash_Help I cancelled my subscription 3 months ago and they still charge me and never reimburse me and lie about reimbursement I've been charged 4 times after cancelling!! #doordash

@maubrown42 Hello, Having a negative experience with DoorDash can definitely be a frustrating situation! We would love a chance to turn things around if you could DM us your email, phone number, and details of what happened. Thanks! -Ashley

@DoorDash_Help is a big joke please use Uber Go Puff or anything else besides Door Dash matter of fact repost repost repost @DoorDash horrible customer service

@Myimortalsoul We're so sorry to hear our phone support didn't provide valuable tips for you to increase your orders on DoorDash. This article we've put together should help: bit.ly/49ZXceG – Cameron

@t_xu in the latest & greatest of phone conversations that I literally just had 10 min ago with your reps at @DoorDash, their solution to fixing my not getting any orders issue was "try changing your password" which literally has fuck all to do with getting matched up with orders

@_coachoh Hello, Not receiving your order on time can definitely be a frustrating situation and we understand your concern. We would love to take a closer look at this if you could DM us your email, phone number, and the date of the order. Thanks! -Ashley

@ChipotleTweets this guy has been sitting in a parking lot for the last 20 minutes. Chipotle phone support is no help, and DoorDash just points you back to the chipotle app. This is wild. @DoorDash_Help. OH and his phone number doesn’t work. Get rid of this guy.

@Rico_Santana400 👋 Hey there! Not getting your order on top of your money getting messed with is alarming. Please send us a DM with your email, phone number, order information, and missing pay so we can get to the bottom of this! -Melanie

Dear @footlocker your biggest worst business move was teaming up with @DoorDash this company don’t give no fuck about your shoes n orders being delivered. They still haven’t fixed the problem with keeping door dashers from stealing 😂 seriously get door dash out yall money

@NotYaahello 😩 Oh no! Not getting your whole order as expected on top of the wrong packet is heart breaking. Please send us a DM with your email, phone number, and order information so we can get this taken care of! -Melanie

@McDonalds @DoorDash_Help we orders 2 huntrix meals, we only got one and when we opened it we had the Saja boys card packet instead of the huntrix pack I just want my Zoey 😭

@Tierraprettyy 😩 Oh no! Not getting your order in the best condition is never the move. Please send us a DM with your email, phone number, and order information so we can get this turned around! -Melanie

@DoorDash_Help hello , my food was very salty and cold . I’m so disappointed

@orenl Thank you for that information. So we can better assist, please send us a DM with the information above and charge information. We would recommend deleting the post with your personal information on the public side. -Melanie

@DoorDash_HeIp HI, I was charged $9.99/month for DashPass but never knowingly subscribed to this service. I am based in Israel and have never used DoorDash. Please cancel the subscription immediately and refund all charges.

@WlLLTHEETAURUS Definitely understand the frustration, and would like to look into this for you. Could you please send us a DM with your email, phone number, and order date/details? -Ryan

@DoorDash what's the point of SCHEDULING an order if you're gonna do this?

@DH5tv 👋 Hey there! Not getting the correct burrito is never the vibe. Please send us a DM with your email, phone number, and order information so we can get to the bottom of this! -Melanie

@sheetz @DoorDash No further feedback needed, I give this delivery 0 stars. I'll never be ordering @sheetz from @DoorDash again

HEY @DoorDash How do I report an issue? I ordered a $7 burrito from @sheetz and got a CHEAP ASS $2 burrito instead! Your website doesn't apparently have a way to report order issues...

@ashepmedia Happy to look into that! Just DM us your phone #, email, and order details. -Tess

@savov @DoorDash We're sorry to hear about the delays in your order! Please DM us your phone #, email, and order details so that we can look into this. -Tess

Hey @DoorDash would you mind posting average order delay charts somewhere? Not a single delivery I've had has been as promissed. But hey let's add more tip.

@_svmb @DoorDash Hi! Sounds like you had an issue with your order. I will be happy to take a look at this for you. Send us a DM with your phone number, email, order date, restaurant name and more details on what happened with your order to started. -Mia

Free me from the shackles of @DoorDash & their thieves they so-call “employees”.

@DH5tv @DoorDash @sheetz Hi! Receiving an order not up to par is upsetting. I will be happy to take a deeper look at this for you. Send us a DM with you phone number, email, and order date to get started. -Mia

@whyisitV Hello, Receiving your order in those conditions can definitely be a frustrating situation and we understand your concern. We would love to take a closer look at this if you could DM us your email, phone number, and the date of the order. Thanks! -Ashley

@DoorDash so yall review food safety concerns? Hair in food is something that has to be reviewed on a case by case basis?

I order food from @DoorDash and found hair in my food. I called to get a refund and not only did they tell me they had to review it the representative tried to rush me off the phone and told me she had to take other calls. They did not care about the food safety concern.

@_thejaylashow Hello, Not receiving the correct items in your order can definitely be a frustrating situation and we understand your concern. We would love to take a closer look at this if you could DM us your email, phone number, and the date of the order. Thanks! -Ashley

@DoorDash my order was WRONG & disgusting idek what flavor that was that yall gave me for mf $26 i want my money back NOW !

@ScalesOfLife513 @DoorDash Hi! How frustrating to have your order canceled. I will be happy to take a look into the refund status for you. Send us a DM with your phone number, email, order date, and restaurant name to get started? -Mia

@DoorDash canceled my order and still ain’t sent my money back…the fuck

@Meow13Kat 😩 Oh no! Not getting your order in the best condition is never the move. Please send us a DM with your email, phone number, and order information so we can get to the bottom of this! -Melanie

Mf had ashes in my bag. Mind you the place was 1.2 miles from my house, no stop lights or stop signs to get here. Wtf got you stressed that damn bad. (Was working couldn’t go myself)

@EbonyM64914 This isn't the experience we want our customers to have. Please send us a dm with your email address, phone number, and order date so we can take a closer look! -Margot

@t_xu You sir are a theif! Your business model enables your company to steal from hardworking and barely getting by Americans. Door dash delivered my groceries to the wrong house and they want to refund me $6. 57 cents on a $29.97 cent ORDER? THEIF! THEIVES!! Freaking Vampires!!!