Dosh

@BrandonDBatzel @gopuff @Gopuff_Support Hello Brandon! The GoPuff offer that started on 4/11/23 is a one time use offer - once you've used it, it will no longer appear in your app. Keep an eye on the app for new offers! You are welcome to reach out to support if you have any questions - we're happy to help!

@doshapp @gopuff @Gopuff_Support Looks like Dosh is no longer working correctly with card-linked offers at GoPuff. I’ve seen this same issue reported by several other people. This is not an issue unique to me so no point contacting support. Frustrating 🙄

@mthrhood_moment Hello! Account maintenance fees are only incurred after 365 days of inactivity, will be assessed monthly and are never charged to your bank/card account. Please reach out here: doshsupport.zendesk.com/hc/en-us/reque… and we’ll happily review your account!

@diamondstar843 Hello! Please reach out here: doshsupport.zendesk.com/hc/en-us/reque… and we’ll be happy to review your account and assist with this issue. You can request your ticket be routed to Edith, and I'll be happy to assist personally!

I didn't have enough to cash out at the time, yet @doshapp charges $4.99 if there is no activity within 365 days. Add more merchants in my area then I can take advantage of this app more.

@Moneyapps38 Thank you for raising this issue - we've sent you a DM to further investigate! Thanks!

@doshapp why y'all do this to my account I haven't used this account in a minute and finally when I go use this account yall talk about it suspended what the f***

@1randomfatdude @cardlytics @ktemsamani Hello, thank you for bringing this to our attention. It appears that you'd updated your name in your account (we are unable to do this on behalf of a user) in response to receiving Inactive Account Fees. We've sent you a direct message with more information. Thank you.

From all of us here at @doshapp, welcome to the @cardlytics team @ktemsamani!

@DanielsDisaster Hello! can submit a ticket from the app - Tap the three bars in the top left of the screen, tap Support & Help, and then tap Help in the top right to submit a ticket. You can also reach out to our support team here (doshsupport.zendesk.com/hc/en-us/reque…) and we'll be happy to help! -EH

@doshapp starting to sneakily not wanna pay…. They’ve done this to me several times where my purchase “fails” and my funds get taken back. They have no way to message them directly from app and provide receipts.

@kunalashar Hello! We're so sorry for this frustrating experience! Please reach out to us here: (doshsupport.zendesk.com/hc/en-us/reque…) if you haven't yet, and we'll be happy to help get this sorted and restore your cash back!

@doshapp Almost all my Lyft transactions have been disqualified stating the vague - and incorrect reason - of being unable to verify the transaction. What can I do? This is very frustrating

@edchandler96 Hi Ed! First, thank you for your service! Second, we want to make this right, if you would please reach out here: doshsupport.zendesk.com/hc/en-us/reque… and ask that Edith review your account or shoot us a DM with your email / mobile associated with your account, we'll get this sorted -Edith

@Kalbozey Hi there. If you don't see your cash back within 7 days of your transaction, please submit a ticket here: bit.ly/3lgbaC4 , and be sure to attach your receipt. We'll be able to look into this and manually process your cash back if needed! Thank you!

How long does it take for the credit to show up? Did the Sam's Club membership offer using a registered credit card 4 days ago and the assigned bonus is yet to show up on the App! @doshapp

@theradicalmaes1 Hi Kathy, could you DM me your ticket number so that I can take a look? Thanks!

@doshapp I wish this were me but y’all keep playing me 🙄 it’s been almost two weeks since I put a ticket for this and no response. Starting to think Dosh is a scam 😩 this NEVER happens to me with Rakuten.

When you finally open the @doshapp and see $25 cash back in your Wallet.

@sheznic Hello Sheree - I'd love to resolve this issue for you. Please DM me with the email / mobile associated with your Dosh Account so that I can review your account / transactions and work with you to resolve this!

Many people told me @doshapp was a fraud & I didn’t believe them. But for real, @doshapp is a fraudulent app & should be removed from the @AppStore @Walmart 1. @doshapp won’t credit you legitimate purchases 2. Will deduct $4.99 a month so you never hit $25 to transfer #trash

@SJayeJames Hi there! Please send us a DM with the email or mobile number associated with your Dosh Account so that we can take a look and see what might be going on! Thank you!

@doshapp My debit card is linked to my account and payment was processed as credit. So, where is my “instant cash back?”

@RickyBulmer Hello Ricky, Could you please send a DM with the email / mobile number associated with your Dosh Account so that I can ensure that I've located the correct open tickets? Thank you!

@doshapp Thank you! It has not been fixed!

@doshapp I’m not sure how you stay in business with your lack of customer service. A response after 3 request and two weeks would be fantastic.

@AliseMonica Hi! Please send a DM with your ticket number and I'll be happy to take a look!

@doshapp I’ve had a cash back fail and no one has responded to my ticket for 10 days.

@iamyle0710 We realize our response times are not what we'd like them to be due to issues beyond our control. I've pulled up the ticket(s) that you've submitted and will have them processed within 24 hours. Thank you for your understanding!

@doshapp emailed your customer service 3 times about the missing cash back almost 2 months ago. I still haven’t received any response...

@tech_and_teach Hi Jessica! We'd love to help and take a look at your account. Would you be so kind as to DM me so that we can get a bit more information and hopefully get this resolved for you?

@doshapp Yeah but my last few cash backs have been pending forever, and two have failed even though literally the week before the same exact purchase qualified, so that’s odd. I’ve been at $23 for two months. This is super suspect to me.

@DavidJorde1984 Hi David - We're so sorry for the frustrating experience. Our support team is here to resolve any issues. Please reach out here: doshsupport.zendesk.com/hc/en-us/reque… using the "Follow Up" form, and we’ll be happy to help!

@doshapp im so lost i dont know twitter well i was inside the dosh literally looking code las t night but now I thought i had AN Account but i cant get in

@RaeganHarper_ We recommend using your physical card when you shop so that you can earn automatic cash back. If you use a digital wallet you may miss out on cash back, since our system will not always work with it. If you're missing cash back you can submit a ticket and we'll be happy to help!

Does anyone else have issues with @doshapp picking up Google Pay transactions? #Dosh