Eduardo Borges

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Eduardo Borges

Eduardo Borges

@duborges

digital entrepreneur since 1997 ≫ blogs ≫ saas ≫ apps ≫ bots ≫ fintech ≫ neobank ≫ founder @ https://t.co/nOM83Us6pF

Floripa Katılım Nisan 2009
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Eduardo Borges
Eduardo Borges@duborges·
four months building a fintech - with no investors and no employees (just 2 co-founders and an army of robots) get your popcorn for some drama... 1) let's start with the biggest bottleneck we had last month: hoomans manual compliance process became my new nightmare we are signing up a bunch of new clients every day, and we have fully automated the onboarding process on our side we are also doing live demos with them to show the platform and get them warmed up, which works great but... our banking partners cant handle the onboarding volume. they are getting stuck with internal manual KYC & KYB processes we used to promise our clients opening their accounts up to 48 hrs, but some banks are taking up to 2 weeks for approval - and that hurts AI is already capable of doing compliance checks, but our partners are far from fully automating it (because the penalties for approving bad actors are too high i guess) i would love to be able to do the compliance on my end, but we still dont have the licenses for it so... moving on... 2) running AI on Slack has been life-changing for us building a neobank is never chill. the moment we think we found the right banking partner, something breaks ACH is not working, PIX is slow, Wire is charging unexpected fees, liquidity is low, and so on... so we rotate our customers to the other bank asap i'm always ready to work non-stop, but i can't really do more than 4 complex things at the same time (yep, that's my limit, i measured it) so I decided to integrate AI agents to our Slack, so my non-technical co-founder could also help me with some tasks i had to create a bunch of guard-rails ofc, but he's now catching up with some stuff that can be quickly fixed with a simple prompt, reducing a lot my workload i personally think Slack is the new UI for AI agents, but that's for another tweet 3) credit cards are still a big disappointment first the 2-months slow setup process while our clients were getting bombarded daily by new players offering 5% cashback backed by VC's money and now realizing that interchange (the cut we get from our clients' card payments) is not as profitable as we thought it would be in fact, we are losing money with clients when they spend less than $30 on a transaction... running a corporate credit card program has soo many fees, and we don't charge anything to our customers... authorization fees? we pay 20 cents for each payments using apple pay? sure, there's a "Tokenized Transaction Fee" for that "Network Passthrough Fee"? i still have no idea what that means, but i'm paying for it every month not to mention the super expensive monthly fee we have to pay to use our bin sponsor (the most expensive bill we have in our fintech in fact) i think we'll only be able to make significant profit from credit cards when we stop sharing interchange with our partner but we don't have enough volume nor capital for that yet, so here we are... bitching in public (which makes me wonder if we should have avoided the offering-cards route, or focused on import/export businesses niche - which rarely needs cards) anyway, we'll try to negotiate that down this month 4) neobanks take time to monetize... too much time we are on our 4th month live and still can't measure our CAC or related LTV metrics, because most customers take a while to start moving money so we decided to create an email marketing funnel to see if it helps accelerating that process (all coded in-house, as i have some experience in the email mkt game) but even myself, when opening a bank account, i rarely start using it right away, so... the good news is that clients we onboarded on the previous months, are now scaling and paying all our bills, so there's that 5) we keep implementing new features... actually, everything our clients asked so far, we never said No paying employees in Thailand or Vietnam? sure, let me implement it bank account in AED? ok, it's live full checkout to receive payments in stablecoins? here you go doing transfers in bulk via API? done. and that's the vibe at Dolafy... we work hard and deliver everything with a big smile because if you dont want to be the best at what you do, maybe you should be doing something else, right? and that's it for this month, hope you enjoyed it (see more of 'building a bootstrapped fintech in public' below)
Eduardo Borges@duborges

three months bootstrapping a neobank fintech: 1) my tweet last month changed the entire game for Dolafy i got approached by the CEO’s from the largest orchestration companies in market offering to help us somehow had calls with probably every banking partner that exists in the US/UK area ended up signing with a new partner that is offering us amazing products and fees, which is probably gonna take Dolafy to a next level - all thanks to my drama on X and we are getting much better at spotting bs from salespeople now 2) Dolafy can now offer bank accounts to our business clients at CrossRiver Bank, Lead Bank, HSBC, JP Morgan and others no other neobank has such range of USD virtual account options like we currently do (plus other currencies like EUR, AED, GBP, etc) but why so many banking partners? coz each of our clients have very specific requirements and we wanted to onboard everyone instead of saying no for example, a bank might not accept marketplace companies trying to pay their suppliers internationally, other bank doesnt offer ACH push microdeposits support needed to verify payments from Google Adsense, another cant send Swift, others might not have FIAT-holding support, or named accounts, or ACH Pull, and so on… i’ve got so much knowledge about implementing these providers API’s that I’m probably the fastest client to go live in all of these partners (4 months market average vs 48hs Eduardo’s time) if anything goes wrong, i should be able to offer consulting and tell them exactly what must be changed to beat their competition - I know that very well by now (Dolafy is doing great though but thx) 3) we are finally live with our Visa Corporate Cards - thought im still not happy with the process as soon as our clients started scaling their ad campaigns, we hit a block of “10 cards max per company” and “X txns max per day” from our provider our clients had to stop all their cards spending while i have to negotiate the changes with our partner by sending signed PDF’s and doing the classic back and forth on Slack it’s been over a week and spending is fully paused waiting for this bs to end… (clients must spend at least $1M/mo to break even on the expensive card fees we pay) on the good side, we are live on Apple Pay and it’s really really cool to pay stuff using my very own credit card instead of Revolut, Mercury or Nubank 4) we learned that if we demo our product, clients are more likely to onboard us and stay our lander doesnt explicit how easy we make for companies to move money globally - they have a previous trauma with Wise, Payoneer and Loot Rush and think our process will be as bad as but as soon as they see how easy (and cheap) we made things for them at Dolafy, they signup right away the payroll feature especially makes it really easy to keep clients last month we onboarded this company with over 100 employees payroll, dude said “1% fees is too expensive man”, and we said “test it first” few hours later: “man this is so great, we are staying for sure!” the power of building a great product… now we just need to demo it more 5) my partner has started attending to events - he went to Afiliados Brasil last week, got a bunch of great leads there, including marketplaces and checkout/payment companies that needs to pay partners internationally these prospects have been using some really bad operators and we can make a better job for them, guaranteed - we just need them to know we exist so we’ll focus a lot on these business events from now on - but not only related to the digital industry, but also import & export, and many other niches that move money abroad on a daily basis Dolafy is finally at the stage of being able to fully support our clients, so now we have one goal: Distribution. that’s the toughest part of building any business - but I feel we are on the right track stay tuned and thx for following

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Elliot Lindberg
Elliot Lindberg@robiot·
this has to be the worst part with living on a small island 💀 Wise decided that the island (that’s a part of Finland) shouldn’t be supported this is like only blocking people in Hawaii from using Wise, like whatt @kaarmann pls fix 🙏
Elliot Lindberg tweet media
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Eduardo Borges
Eduardo Borges@duborges·
@nntaleb it’s pretty fun once you learn how to deal with that i have a full kit of plugs, wires, etc now it became my hobby
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Nassim Nicholas Taleb
I made a huge mistake thinking that manual technical jobs such as electician, appliance technician etc. wd be spared by AI. Had pbs w/: HVAC, security system, outdoor lighting, pool programming etc. & was forced to solved them w/AI because technicians are slow at showing up.
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Eduardo Borges
Eduardo Borges@duborges·
much respect for anyone that decides to scale that 1% margin physical biz one must be really brave to survive with those numbers im an entrepreneur since i was 14yo and i never had a single business with less than 30% profit margin (they were all digital) im fake
Daniel Kornum@dkfromdk

x.com/i/article/2075…

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Eduardo Borges
Eduardo Borges@duborges·
@tstereth i agree niching down when it comes to distribution, it’s easier to understand who your client is but indeed in terms of product offering, there’s no reason for not working broadly
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Thomas Bush
Thomas Bush@tstereth·
Been seeing a lot of people saying neobanks must niche down to succeed, which I largely disagree with Reminds me of Dentacoin back in the day. If there is no practical reason to target one specific audience then it’s just an empty narrative
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Vansh
Vansh@vansh22b·
He is threatening me to ban from yc if I didn't delete this post😭
Vansh tweet media
Vansh@vansh22b

A @ycombinator partner (very active on X) asked me for $250k with a guarantee acceptance to their next batch😭 He said you'll raise few millions after batch anyways so 250k will be nothing. What happened to yc😭😭

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Ran Neuner
Ran Neuner@cryptomanran·
I’m struggling to understand why the @RobinhoodApp chain exists. There is really nothing in that chain that couldn’t be achieved already on Solana. The last thing we need now is more centralized blockchains and liquidity fragmentation.
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Eduardo Borges
Eduardo Borges@duborges·
story of my life… but to be fair, isnt that the case for almost everything in digital businesses? if you sell a course, you depend on the checkout processing being reliable 24x7 and having great fees and not going offline etc then on the members area not crashing, the videos not being slow, getting removed etc then on the email server not landing on spam, not kicking you out for complaints etc then on meta ads not banning your account etc etc i think any business we build on top of other layers, will face that very same problem which doesnt mean there’s no money to be made, on the contrary: whoever is able to manage its inherent stress better, wins
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Shei
Shei@0xshei·
The crypto neobank space is packed with infra providers, and you can't tell who's actually good until you integrate. We're running three integrations in parallel right now 😂 Compliance and DD aside, the real ranking criteria are DevEx and smooth KYB/KYC Price matters least
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Eduardo Borges
Eduardo Borges@duborges·
@1icevik thank you for the intel, i’ll contact those companies to see if i can help them
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iskender
iskender@1icevik·
@duborges Turks usually use paddle and lemon as MoR payment. Or freemius. They have not yet discovered the MoR payment method.
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Eduardo Borges
Eduardo Borges@duborges·
i would love to provide international banking services for Turkish companies via Dolafy if you run an MoR, Marketplace, Payroll, Import/Export or any related businesses that needs global payments from/to TRY: let me know, we can help with your payin/payout
Tim Haldorsson@TimHaldorsson

5 reasons Turkey should be a key market in your GTM 🇹🇷 since starting a gtm and marketing firm in 2019, I have always viewed with Turkey as a key region in the crypto world. over the last week I have visited Turkey and in the Istanbul airport, you can see advertising for crypto exchanges all over the place which inspired me to write this thread 🧵

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Eduardo Borges
Eduardo Borges@duborges·
most popular stablecoins news on X in a 4-week period: USDT >> USDC >> USDO >> USDG >> USDC again money is moving faster than ever by going digital and everybody wins from that
Jeremy Allaire - jerallaire.arc@jerallaire

Today is a historic day for Circle, and I think symbolic of a much bigger evolution in the architecture of the emerging internet financial system. Circle has received final approval from the OCC to operate as a national trust bank. We have been granted a charter for First National Digital Currency Bank, NA. Over 10 years ago, as we were forging the concepts of Circle, we believed a new kind of national bank would ultimately be needed to issue full-reserve dollar digital currency. This was before USDC even existed. The vision was clear: a new base layer of money on the internet would be necessary, and for it to reach widespread use, it needed to operate under national banking supervision. Years later, after launching USDC and achieving strong product-market fit, I wrote that we sought a charter for a full-reserve digital currency bank. Then, through a half-decade of work with policymakers and regulators, we saw the GENIUS Act codify into federal banking law a framework for these safe, efficient, and technologically superior digital dollars. Launching and operating as Circle National Trust, we will offer custodial services for digital assets, including stablecoins and other tokenized assets, held to the highest standards afforded under Federal national trust bank supervision. As the GENIUS Act approaches full implementation in early 2027, we are now poised not only to be supervised by the OCC, as required by law, but to bring critical components of USDC's operation and reserves into this structure. This is all part of building a new fundamental money layer for the internet. A layer that can scale from an AI agent paying another AI agent in fractions of a second for fractions of a cent, to retail transactions, to investments, trading and lending, to the largest wholesale transactions between global systemically important institutions. All of this needs a form of money and regulated infrastructure that can support the entirety of this new internet-native economic system. A new architecture for money on the internet has arrived. It is now being hardened into an edifice the world can trust and build on. We are thrilled to be the first of a new cohort of firms establishing this kind of banking infrastructure. Jeremy

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MSB Intel
MSB Intel@MSBIntel·
BREAKING: A single wallet deposited $490 million of USDT into Aave V3’s core market, per Etherscan. It ranks among the largest single deposits since April.
MSB Intel tweet mediaMSB Intel tweet media
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Eduardo Borges
Eduardo Borges@duborges·
@kbulychev_ that's tai lopez bs advice you dont need any mentors to win just keep building, keep failing, keep learning, non-stop
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Kirill Bulychev
Kirill Bulychev@kbulychev_·
Finding a mentor is very important for every young guy trying to make it And I just realized that I currently don’t have one Yes, I do talk to lots of people who are much more successful than I am and who have 10+ years of business experience, now I even partner with one of them for a potential project But I have never sat down with someone for an hour or so and requested deep feedback about what I do I think that’s gonna give me a huge level up, but I am not sure where can I find such a person who could be my mentor Any advice?
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Eduardo Borges
Eduardo Borges@duborges·
@elonmusk cant render the whole thing, too heavy - but yeah... trying to hack the game is a game per se
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Elon Musk
Elon Musk@elonmusk·
Consistent with the simulation hypothesis. Like a video game, objects are randomly generated, with positional certainty only when observed.
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Stoic Tiger
Stoic Tiger@stoic_tiger·
@duborges It depends. What’s the user’s main use case? The ones who use the account: what’s the first transaction they do?
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Eduardo Borges
Eduardo Borges@duborges·
we have a cost of ~US$ 30 for every new customer we onboard at Dolafy and we noticed many of them just signup but never really use their account (or just take a while) what would you do? charge a $100 deposit that gets refunded when they use our services maybe?
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Eduardo Borges
Eduardo Borges@duborges·
@Masriabdullahh it's not up to me to choose the kyb partner unfortunately - it's industry standard sumsub by now the deposit bonus is indeed a good strategy
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Abdullah | Biz Banking & Fintech
If your costs are mostly KYC/KYB consider moving to Didit. As for user activation simply look at how big banks do things, even fintechs like Mercury. Deposit $10k+ in the first month and get $$$ bonus Penalizing them with a $100 fee would increase friction and work against what you’re trying to achieve.
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Pat
Pat@PatriciaPedrosa·
@duborges @ThiagoMot_ Are you able to you move the costly process ahead in the user flow?
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Daniel 🇺🇦 🇮🇱 🇺🇸 🇮🇹
@duborges How do you operate without IOF being charged in Brazil? If you're interested in operating with an SPSAV in Brazil, feel free to DM me. I've been in your mastermind group before.
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