Dylan Bridgman

Remember how in the old South Africa we used to have these people known as Vaalies? Now they're called Coathangers.

@webafrica @Phindile_Mas In fact, there has been a deafening silence from the support team, who promised I would get feedback on this issue almost a week ago.

@Phindile_Mas @dylanbridgman Good morning. The payment issue has been resolved. As we're no longer on X, please contact us via DM on Facebook or Instagram for further assistance.

@webafrica you cut me off for non-payment when my bill is only due tomorrow, and now your agent wants me to EFT money? What is going on?

@webafrica @Phindile_Mas The payment issue has not been resolved. I am still unable to add updated credit card details.

@somesta @i_am_teboho @webafrica Useful to know!

@Sivu_Nzimeni @Phindile_Mas @webafrica Best part of this is that they wanted me to EFT, which their own terms say is not allowed.

@Sivu_Nzimeni @Phindile_Mas @webafrica I wondered if they stopped allowing credit card payments, but here is the section covering payments from webafrica.co.za/legal/ So it looks like it should be working.

@i_am_teboho @webafrica Good luck, if this is happening to everyone their support must be overloaded 😅

@dylanbridgman @webafrica Also been cut off, been waiting for a response for over half an hour now

@Phindile_Mas @webafrica I used the chat in the app on my phone, option 3 with the bot for a consultant.

@dylanbridgman @webafrica How do you get hold of them ?

@Phindile_Mas @webafrica My credit card expired in August, and there is no way to add my new one in their app or website. So I've been having billing issues for months now without any feedback.

@dylanbridgman @webafrica @webafrica what the hell is happening because I’m experiencing the same problem

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@c4talyst The answer is MAQ.

The world has gone mad Improved formulation = fucked up a perfectly good washing up soap, which now can't clean off grease

Awesome new Tech Slack Community - lekkertech.org.za

@arc_eology I'm happy to give feedback if you send an invite my way ✋

@Game_Stores Thank you for confirming this here too, I'm glad that everyone is working together to remedy this. The innocent young child, who has not been able to ride his bicycle during the holidays, will surely appreciate your efforts too, when we come to a positive resolution.

@dylanbridgman Hi there, your query via webchat has been escalated.

@Game_Stores can show me in this screenshot, containing one of your product pages, where it states there is only a 6 month warranty on parts? Weirdly, I see 1 year warranty multiple times, yet I'm being asked to pay for repairs after 6 months. Am I missing something?

@Game_Stores The booklet is irrelevant if you have clearly offered a better warranty on your website. So any consumer who bought a bicycle prior to any changes the content team may make is entitled to a full 1 year warranty. Do you disagree that Game should honour the published warranty?

@dylanbridgman As I've advised, I will address the warranty issue with the content team however, the booklet in the box does stipulate what the warranty covers.