EatSure

@LohitakshGunjy1 Hi Lohitaksh! Please accept our sincere apologies. Getting this checked, and our team will reach out to you. (NM)

@eatsurenow got less quantity of jumbo bowl. And I raised help and there asked for photo but I can't upload as it says it exceeds 5mb and there is no option to upload the screenshot it only allows live photo.

@TyagiVarshant91 Hi Varshant! Please accept our sincere apologies. Getting this checked, and our team will reach out to you. (NM)

Is this the level of quality and customer service @EatSure stands for? I expect an immediate response and a proper resolution.

@eatsurenow Wraps were delivered completely cold and were practically inedible. To make matters worse, you packed ice-cold soft drink bottles in the same bag, which made the wraps even colder. This is basic food handling that should never happen.

@Vampire71953197 Hi There! As per our telephonic conversation, we hope the issue has been resolved. (VC)

Order no. 221288195 i order 2 kg biryanj it recive 1.6 kg ig there is mention of 2 kg and this is how j scammed in all houses thwre is not machine luckily i have weigbt machine today @eatsurenow

@Vampire71953197 Hi There! Please accept our sincere apologies. Getting this checked, and our team will reach out to you. (RB)

@sunnymaitreya1 Hi Sunny! That is certainly not the experience we intend for our customers, and we apologise as your experience has been hampered. Kindly DM us your Order ID and contact number so that we can fix this for you. (RB)

@eatsurenow #620908320780 Refund not credited

@vipuldixit9956 Hi There! Please accept our sincere apologies. Getting this checked, and our team will reach out to you shortly. (VC)

@eatsurenow Order id 221276744

@eatsurenow I have clear video evidence showing a live insect moving inside the food. Your statement that “no deviation was observed” is unacceptable and contrary to the evidence I have provided. This is a serious food safety issue, not just a quality concern. I will escalate the

@hvkpeaks Hi There! As per our telephonic conversation, we hope the issue has been resolved. (VC)

@eatsurenow even further delayed

why do you except orders when h have no agents the order has been delayed for 25 minutes after the preparation time @eatsurenow @wendys_india

@drashdubey Hi There! We tried reaching you over the phone but couldn’t connect. Please DM us a convenient time, and we will call you to make this right. (VC)

@eatsurenow @eatsurenow No contact as of yet

Liar Cheats. @eatsurenow I ordered a 639/- pizza and you cancelled my order, and returned only 239/- in my bank account, and the other 400/- in Eatsure wallet. Give me my money back before I file an official complaint.

@AroraVitthal Hi There! Please accept our sincere apologies. Getting this checked, and our team will reach out to you. (RB)

Placed an order on 15th July for which the payment failed. It's been almost 2 weeks and the refund is still pending. Very disappointed. CRN: 221002840 @eatsurenow

@BhardwajUnited Hi Sumit! Please accept our sincere apologies. Getting this checked, and our team will reach out to you shortly. (VC)

@eatsurenow Daal khichdi he ya birbal ki khichdi 3 ghante ho gaye.

@Aaysharma96 Hi Aayush! That is certainly not the experience we intend for our customers, and we apologise as your experience has been hampered. Kindly DM us your Order ID and contact number so that we can fix this for you. (VC)

Worst app and service ever they cancelled the order just 10 minutes before delivery just with a sorry @eatsurenow better to use other food apps

@Magnourist Hi Shivam! As per our telephonic conversation, we hope the issue has been resolved. (VC)

@Magnourist Hi Shivam! Please accept our sincere apologies. Getting this checked, and our team will reach out to you. (RB)

@pijjahan Hi There! We apologize for not being able to meet your expectations. As per our telephonic conversation, we hope your issue has been addressed. (NM)

@eatsurenow No one has reached out its about 40 Mins since you replied online

@eatsurenow i had ordered 2 veg pizzas instead i have received non veg meal and am a pure vegetarian this is hurt my religious sentiments and beliefs this is very wrong i should get an compensation for this It is not done

@arorarahul04 Hi Rahul! That is certainly not the experience we intend for our customers, and we apologise as your experience has been hampered. Kindly DM us your Order ID and contact number so that we can fix this for you. (RB)

When you give AI too much power. @eatsurenow After delaying the order for 50 minutes your AI agent cancelled my order without me confirming it.

@vivekkumar_1108 Hi Vivek! We apologize for not being able to meet your expectations. As per our telephonic conversation, we hope your issue has been addressed. (NM)

@eatsurenow Two orders placed, two orders canceled consecutively. @eatsurenow is officially the most useless food app in India. Uninstalled and good riddance. Take your fake BOGO promos and shut shop. #Pathetic #Eatsure @jagograhakjago @RebelFoods1 @fooddeptgoi

@eatsurenow, If you cannot deliver the order on time, simply don't accept the order at first place! Pathetic experience with Eatsure! CRN# 221224678 was cancelled without any valid reason & the customer support executive behaviour was also very rude! @jagograhakjago #Eatnotsure