Lina María Restrepo
3.3K posts
@econolina
Científica social, con énfasis en ciencias del comportamiento. Bailo, leo y río, tanto como trabajo.
The science of difficult conversations: we tend to be bad at balancing honesty with being nice, often focusing on picking the “right” words (or say nothing at all). This paper suggests being truthful & direct, while helping provide resources to learn or cope with the information.
Want to make life a little better for you coworkers? Don’t send emails outside of work hours (or, if you do, communicate they are not urgent). Receivers way over-estimate how urgent out-of-work messages are compared to the goals of senders, causing stress. static1.squarespace.com/static/5394d07…
