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@zaphosting Absolute terrible services two devs waiting again man this is cost me money

UPDATE: Thank you for your patience, power has been fully restored. A fire in a power substation caused a regional power outage which also affected our datacenter. Our on site team was able to resolve the outstanding problems. Most parts of our infrastructure and services are online or slowly recovering. Please note that internal services and storage clusters need to fully start for everything to work properly. Even if the website is back online, there may be a short delay in starting your server. We are still actively monitoring the situation. Details regarding compensation for affected users will be shared later today.

We are currently experiencing a power outage affecting our network in the Eygelshoven location. Our team is in close contact with the network operator and working diligently to resolve the issues as quickly as possible. We sincerely apologize for the inconvenience this may cause and appreciate your patience during this time. Please be assured that all affected customers will be compensated once the issue is resolved. Unfortunately it's hard to give an ETA, but we'd like to resolve this as soon as possible. For the latest updates, please visit our status page (status.zap-hosting.com), where we will provide information as soon as new details become available. Thank you for your patience and understanding.

@zaphosting Stil not back up

@zaphosting Have a nice night

You’re absolutely right - hours of downtime is way too long, and we totally understand how it’s affecting you and your team. Once everything is back online, we’ll make sure to take care of compensation for the downtime. Thanks for hanging in there while we work to get everything sorted. We really appreciate your patience! 🙏

@asheeve1 @zaphosting Been flat out to get the city out 1 day costs u massive

@edwest12p @zaphosting Same! We launch on Saturday and we’ve lost a full day of progress!

@zaphosting @vilebeard Reckon it will be back up tonight ??

@vilebeard You’re very welcome! Let me know if you need anything else! ✨