Egnyte Operations

@EAttkisson I see that our Support team is already in touch with you and we will continue the investigate the issue.

@Egnyte The issue has been fully resolved.

Some Egnyte users may be experiencing a service disruption due to a Google Cloud Platform outage. We apologize for the inconvenience and we are working quickly to resolve the issue. Please check our support page for updates status.egnyte.com

@Egnyte Services should be back up but we are still monitoring.

@davegirgenti The issue is resolved but please do not hesitate to contact us at support@egnyte.com if you need further info.

@nicoledee39 The issue is resolved but please do not hesitate to contact us at support@egnyte.com if you need further info.

@nicoledee39 We are currently experiencing a performance degradation that is affecting a subset of customers. For continued status updates, please visit status.egnyte.com

@davegirgenti We are currently experiencing a performance degradation that affects a subset of customers. You can get up to date status at status.egnyte.com

The issue is resolved and access should be back to normal at our West Coast datacenter.

We are still working on the issue in our West Coast datacenter. For updates, please see status.egnyte.com

@AndruchaLo We apologize for the service disruption in the European region. The issue lasted for 30 mins and has been fully resolved.

@egnyteops We are based in Spain and we have problems today as it is not working. The whole company is working offline today because of this problem. Even the Egnyte website is not working so I have to report you through here

@EnricEsTra @Egnyte We apologize for the service disruption in the European region. The issue lasted for 30 mins and has been fully resolved.

@Egnyte We are having issues, like Nov 17th

@pcmonti @Egnyte Login with TFA is functional now, but we are still monitoring.

@Egnyte are you having connection issues this morning?

@pcmonti @Egnyte We are experiencing a login issue with two factor authentication. It should be almost back up.

@Ossa_Studio @Ossa_Studio Please try now.

@Ossa_Studio We are still working on the issue. For updates, please follow us at status.egnyte.com

We are investigating a latency issue with Comcast customers in the Boston area and will post another update shortly.

Some Comcast customers in the Boston area are able to access Egnyte now. If you are still unable to access, please contact our Support team.

@jscampton We experienced an outage at our West Coast data center yesterday that lasted 90 minutes due to an ISP provider issue.

@egnyteops any issues. Unable to connect to my cloud connection or login to our storage syncs

@mrmikenovak We experienced an outage at our West Coast data center yesterday that lasted 90 minutes due to an ISP provider issue.

@egnyteops Egnyte down? Web portal and Connect don't resolve.

@jscampton We experienced an outage at our West Coast data center yesterday that lasted 90 minutes due to an ISP provider issue.

@egnyteops Any issues tonight? Unable to login to webui from Las Vegas or Oregon