Ellenie Chan
358 posts
Ellenie Chan
@elleniechan
Investor Relations | Product | Strategy | Startups | Trekking | Skincare. Born HKG . Raised YYZ . Lives LHR. Views my own.
Katılım Nisan 2009
177 Takip Edilen133 Takipçiler
@scotiabank THANK YOU for your amazing customer service! I've called twice in the last month and you literally have the most cheery and helpful reps ever!!
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Ellenie Chan retweetledi
"Wuhan Virus", "Chinese Virus", COVID-19. Doesn't matter the name - my hometown will forever be known for that and only that. I drew this comic to shine light on what people don't know: the beautiful culture, rich history, and strong people of Wuhan. 加油!
lauragao.com/wuhan
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@laundrapp You did NOT give me a chance to say no to the amended charges. THAT is not good business. Customers are not given the option to opt out of the charges. I do not agree with the way your business is run. This is not a good practice #badcustomerservice
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@elleniechan Hey Ellie, I am sorry to hear that you feel this way. We do state our prices on the price list and apologise if this was not clear. Please get in touch if there is anything we can help with going forward!
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HORRIBLE and the worst customer service I've ever experienced @laundrapp ! DO NOT use this service. Charged me £4.5 for washing small towel and £5 for hand towels. They did NOT ask for my permission and amended my bill. I refuse the charges and they still charged me #badservice
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@UrServiceBlows Please note this. People should NOT be forced to take charges and have their bill amended without their permission. This is BAD business. BAD customer service. I did NOT approve of these extra charges. #badcustomerservice
Ellenie Chan@elleniechan
HORRIBLE and the worst customer service I've ever experienced @laundrapp ! DO NOT use this service. Charged me £4.5 for washing small towel and £5 for hand towels. They did NOT ask for my permission and amended my bill. I refuse the charges and they still charged me #badservice
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@CultBeauty_CS @cultbeauty My shipment was delayed and received my delivery a few days late. Now I have some missing items on my latest order, tried to call and email your team but no luck. Can you please kindly message me? Thanks.
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@flynorwegian @FlyNorwegianNO @Ryanair any courtesy you might be able to extend for my potential missed flight? Any advice would be appreciated.
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@flynorwegian @FlyNorwegianNO @flynorwegian @FlyNorwegianNO No offer of compensation. No assistance. NO service or empathy whatsoever. Causing additional stress!
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@flynorwegian @FlyNorwegianNO HORRIBLE service in NYC.. my flight is delayed for 3.5 hours and now I'm going to miss my nxt flight to Madrid. Extremely unhelpful staff with no comments except telling me they can't do anything and just ignored me.
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@flynorwegian @FlyNorwegianNO @Ryanair Any courtesy you might be able to extend in this situation? I'm suppose to fly from London to Madrid in the morning. Any advice wouls be greatly appreciated.
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@be5ttours I have been contacting your team for a few months to redeem a CANCELLED tour. I have not received consistent response. This is beyond unbelievable. Please reply
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Hi friends! My sister @chan_jacqueline started working on a cool new product, Magicall! It is a new way to engage with your prospective clients over chat (instead of email/phone calls). It allows you to gain faster end-to-end commu…lnkd.in/eWrCrtz lnkd.in/eTjqHvS
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I'm so excited to announce this keynote at @ITI_Insurtech !! The topic of #customer #engagement is super important in the #insurance industry, and we have the best of the best speaking about it! #IsabelleConner
Insurtech Insights@ITI_Insurtech
#ITI2019xLDN SPEAKER: Isabelle Conner / Chief Marketing and Customer Officer of @GENERALI So pleased to announce our first #KEYNOTE! This #Insurance #Marketing #Customer #Executive will speak about #engagement #centricity and all the fantastic initiatives happening at Generali!
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Ellenie Chan retweetledi
Google 'Definitely' Interested in Other Insurtech Investments #ITI_News #Insurtech #ITI_updates
insurancejournal.com/news/national/…
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