@emilyschultz Hi! Thanks for messaging with Delta! My name is Josie and I'll be happy to assist you! Please share the following in a DM:
· Full name on reservation
· Confirmation number
· Cities of travel
· Date of travel
@Delta You changed our upcoming flight that would result in us missing a connection. We contacted you to find a solution and your representative made an unauthorized change and downgraded our fare/flight. Now the representative won't respond or fix their error. HELP!