Em_Legend
94 posts


Someone from our support team will respond shortly. We appreciate your patience.
Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E
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Imagine getting into a sticky situation in a foreign country because you couldn’t make payments?😫
We are so glad @thisis_derin was able to make payments in Kenya & Ghana easily with Grey.
Get the Grey app today for easy payments on your trips. Link below to get started 👇
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@greyfinance @thisis_derin What does it take you guys to solve my issue with 10 minutes because I don't understand any longer o
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@greyfinance @thisis_derin I know you guys will not attend to me but I will keep saying my mind till you listen I have ur time
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@emirexdam @greyfinance @thisis_derin Yup. Experiencing the same thing. My salary hit my account, and it shows up in transaction history but balance not updated.
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@greyfinance @thisis_derin I don't know what is there to go to your system and let my balance show
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@greyfinance @thisis_derin A whole big company having bad customer support this is a shame on your guys
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@greyfinance @thisis_derin I am in ur dm better go and reply me now
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@greyfinance @thisis_derin Never in your life tell me that foreign transactions Is 3 day or shit I mean money Is not showing in my balance what is happening
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@greyfinance @thisis_derin I want you guys to respond to my request on your app now because I don't know why you are not replying me oo
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@greyfinance Don't tell me such again in ur life I said it doesn't reflect on my balance you are saying foreign transactions
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@emirexdam Hi there,
Please note that foreign transactions take 1-3 working days, minus weekends or bank holidays. This means that you can receive it anytime within this timeframe. - D.E
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@greyfinance @thisis_derin All I want is you guys should let the money reflect on my balance because it is becoming unbearable and it may lead to something you will not like
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@greyfinance @thisis_derin I regret knowing ur app because it was stress always and this is not how you start but this day you are becoming more worse and worse
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@greyfinance @thisis_derin Pls go and make it show now or else even the customer support is not replying to my messages on the chat box even in email
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