@Eyeko hi I am trying to find out where my Eyeko order is. Order number is 467926573.
Tried the chat option yesterday but haven’t received an update.
Would appreciate it if someone could follow up for me as the order was placed 17 February.
Many thanks
@allstardust Hi Anna, we're truly sorry to hear about this. Please can you kindly pop us a DM so we can have this looked into ASAP? Thank you for your patience. Eva
@Eyeko I’ve had an allergic reaction to one of your mascaras and your website customer service agents won’t speak to me as it was a gift and I didn’t buy it. Please can you put me in touch with someone who I can report this to?
@RedPill639@RedPill639 Hey! I'm really sorry to hear about your issue! Please can you drop us a message so we can begin to resolve this? Thank you💗 - Isha x
@lookfantastic@Illamasqua@Eyeko Where is my parcel? Ordered at the beginning of November, STILL NOTHING! Don't bother replying to this with your generic bull asking me to send you the tracking number in DM. I will take legal action from Monday if no effort is made to help me.
@Panda20222023@Panda20222023 We are so sorry for the inconvenience caused, please send over a direct message and we will be happy to have this looked in to! - Ryan
@lookfantastic@Illamasqua@Eyeko Awful experiences! I placed my order on Nov 25 and they didn’t ship until Dec 3, I requested to cancel the order before they shipped it, they refuse my request and ask me to return the parcel once I received it; but now I can’t return my parcel at all. Terriable
@hopetoblace@hopetoblace We are truly sorry this has happened, I can see you have sent across a private message so we will have this resolved as quickly as possible! - Ryan
@Coxie347 Hello @Coxie347. I am very sorry to hear this. If you would like to discuss this further, please can you send us a private DM so that a member of our team can assist. Thank you, -Darcy
@TashMF Hi @TashMF, I'm sorry to hear about this issue. Would you be able to pop us a DM here on Twitter and our team will be more than happy to look into this for you! Thank you - Alex
@Eyeko hi, can you tell me if you have any thing similar to your Brow Game Strong, I prefer the powders, you also stopped doing one before the Brow Game
1️⃣ 2️⃣ 3️⃣ or 4️⃣, which do you want to try? Britain’s go-to heroes for long, volumised lashes, there's a formula for *every* preference in @eyeko’s award-winning range of lash-definers. Discover the NEW Limitless Mascara, EXCLUSIVELY at Cult Beauty!
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