#CityPowerUpdates#InnerCitySDC
Inner-City Outage Update
Date: 21 September 2024
Time: 20h50
Observatory Substation: Tripped earlier on, and it is affecting customers in Cyrildene, Observatory,De Wetshof,Linksfield Ridge, as well as close vicinities.
Our operators are currently on site investigating the cause of the outage.
Further updates will be communicated as and when progress continues.
*Please take note that the inclement weather conditions could affect our response time to outages, and therefore, repairs and restorations may be delayed.*
We apologise for the inconvenience caused.^KK
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
Observatory Substation outage update
We're experiencing a power disruption stemming from the Cyrildene Central distributor, impacting Cyrildene, Linksfield Ridge, Observatory, Observatory Ext, and surrounding areas.
Our operators are on-site investigating the cause and will use their findings to develop repair and restoration plans. We are dedicated to providing regular updates to our valued customers as we strive to resolve the situation. ^TM
#CityPowerUpdates#CityPowerOutages#HursthillSDC
We are aware of an unplanned power interruption at Parkhurst Substation, Greenside South distributor: Affecting customers in Greenside, Parkhurst, Parkview, Greenside Extension, and other surrounding areas.
The team has been informed to investigate the cause of the outage.
Further details will be communicated as soon as new information becomes available.
We apologise for the inconvenience caused. ^ZD
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Parkhurst Substation, Greenside South distributor: The team is on site busy investigating the cause of the outage.
This outage is affecting customers in Greenside, Parkhurst, Parkview, Greenside Extension, and other surrounding areas.
We will keep affected customers updated on developments.
We apologise for the inconvenience caused. ^ZD
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Inner City SDC
15 August 2024
Observatory Substation, (Bruma distributor): tripped, impacting the following areas, Bruma, Cyrildene, De Wetshof, Observatory and surrounding areas.
Operators have been notified and will attend to it.
Customers will be updated as and when new information becomes available. We apologise for the inconvenience caused. ^MB
@CityPowerJhb@CityofJoburgZA@Our_DA always no electricity in the observatory area. 2 days in a row our electricity comes and goes.Its always cable fault or tripping. We post ref numbers and get no response. Our area Councillors also dont do anything and then want us to vote
#CityPowerServices
To report unplanned power interruptions, customers are advised to log a call on citypower.mobi and or call 011 490 7484.
For escalations and status update of logged calls, kindly contact our toll-free line 0800 003 156 which operates daily from 06h00 to 18h00. ^ZD
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New Road Substation: (Noordwyk Ext. 43, the 8th and 9th): A contractor is still on-site, busy with repairs.
Unfortunately, the estimated time of restoration is not available at the moment.
We will keep affected customers updated on further developments.
We regret the inconvenience caused.^LP
#CityPowerUpdates#InnerCitySDC
Inner City SDC
26 July 2024
Time: 16h30
Sebenza Substation Outage Update
We're receiving high call volumes from customers in
Bez-Valley, Bruma, Bertrams, Cyrildene, Kensington, Judith’s Paarl, De Wetshof, Houghton Estate, and surrounding areas, indicating a possible widespread outage.
Operators have been alerted and will be on their way to investigate and resolve the issue.
We commit to regularly keeping customers updated as the situation develops.^KK
#CityPowerUpdates#InnetCitySDC
Bellevue Substation (Pope distributor): Tripped due to an upstream, team has thus far managed to restore 87% of the power supply.
Due to safety concerns the rest of the work on Pope distributor will be handed over to morning shift.
We shall continue to update affected customers on developments.
We apologise for any inconvenience. ^IM
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InnerCitySDC Outage Update
Date: 08 July 2024
Observatory Substation (Feederboard 3): Power supply is fully restored, following a power outage caused by Feederboard overload.
For isolated calls, customers are encouraged to log calls on citypower.mobi or 011 490 7484. For updates/escalations of logged calls, please dial 0800 003 156.
We thank customers for their patience and apologise for the inconvenience caused.^MB
#CityPowerUpdates#InnerCitySDC
We are aware that Observatory Substation tripped, leaving Observatory, Bellevue, and other possible parts within the vicinity, out of power supply.
Operators were informed and dispatched to investigate cause.
We shall keep affected customers posted on developments.
We apologise for any inconvenience. ^IM