Factorie

@EvilJonnaay @harrynotaverage Please DM us.

@factorie_au I can vouch for @harrynotaverage he is a good man and loves Sesame Street if he doesnt promo it I promise he will be shamed (he will promote it tho) and one last thing im australian so from one aussie to another... send him the collection

@beloved2731 @CottonOn Kindly DM us.

Nice customer service! I didn’t receive the items in question so your cust. service chat rep. Told me file a claim with UPS! I did and this is what I got. @CottonOn

@dainthepainnnn0 @CottonOn kindly DM us.

@CottonOn Terrible service. Awaiting email after days of being sent.

@5sNo11 @CottonOn kindly DM us so we can assist further. Thanks

What I really used to like about @CottonOn app was that it allowed me to search across the group, including @factorie_au, until now. Very disappointed with the update.

@melamaize @Typoshop thanks for contacting us! Kindly DM us.

@hummuslover89 @CottonOn kindly DM us :)

@CottonOn still waiting on a delivery that was supposed to have arrived 5th Dec. Evri useless and still saying delayed. No updates. Tried emailing you, generic replies only. Very disappointed in your customer service.

@theCoastalCity Hey Bryce, thanks for reaching out. Please dm us. Cheers, Factorie

@NichBoy @factorie_au is currently doing NFL and NBA official gear atm 😍

Better choice @NichBoy ?

@_salmaa07 Hi There, Thank you for contacting us! Please can you send us DM and we will assist further. Team Typo

@factorie_au who can I contact in South Africa? I purchased 2 masks today different times of the SAME DAY and now prices change within a few hours? Only for your staff member to be damn disrespectful! 😠🤮 #GirlTalkZA

@AmeeraBurns Thank you for reaching out and we were disappointed to hear of your experience in store and apologise. Please be assured that we appreciate your feedback and our Senior Retail Team have been notified and will be addressing your concerns with our team member in sto...

@infinitexrauhl Hey Emma, thanks for reaching out. We do not have a schedule on the restock of merchandise. The best way to find out would be to keep an eye out on the website, or subscribe to our mailing lists.Cheers, Factorie

@factorie_au will you guys be restocking the classic trackpants & boxy sleeve crew in white?? 🤞🏼

@queeenofsheeep _ Thanks for contacting us. thanks for reaching out and sorry for the delay in getting back to you. We have received an overwhelming number of enquiries and our team are working through them but there is quite a backlog. If you still require assistance with reg...

@MitchWetzler thank you for getting in touch and we're really sorry to hear you've had no communication regarding your recent order. We would love to have this followed, please confirm your order number via DM so that we can offer you the latest update. Thanks

@factorie_au My partner has bought something from your website with express postage. It’s been 10 days and it hasn’t even been sent yet. Can you please contact me so we can work this out

@kaijacuba30 I hope you're well today and thank you for getting in touch with us 😊 Kindly DM us with your contact details so we may call you as you requested. We look forward to hearing back from you soon.

@JoshSHill Hi Josh, thanks for reaching out! Can you please dm us so we can chat further? Cheers, Factorie