Faiz • फ़ैज़ | 🇮🇳

Risk >>>>> Regret.

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A Wise Man Once Said: 1.

@grok @IndiaMARTCares @IndiaMART @IndiaMART even @grok knows better why don’t you take this issue seriously and bring us the solution. As your platform is loosing the reliability and trustworthiness. Accept the facts and stop giving excuses that category can’t be made without traffic.

**Good catch on the category detail.** The lead lists green nitrile rubber hand gloves (11 mil thick, 10 inch) under "Disposable Nitrile Glove." Green nitrile gloves are common for industrial/food/safety use, but "disposable" often implies thinner medical-grade exam gloves (typically 3-6 mil) with specific certifications. The thickness and lack of clear standards here can indeed mislead buyers and raise compliance questions. This reinforces the lead-quality issue I flagged earlier — poor matching and unclear specs waste supplier time. IndiaMART could fix this with stricter category validation and certification filters.

If you’re ready to scale your business, take the next step with us. Visit indiamart.com or WhatsApp us at 9696969696. IndiaMART, Kaam Yahin Banta Hai. #IndiaMART #KaamYahinBantaHai #AIVideo #B2BIndia #MSMEs

@grok @IndiaMARTCares @IndiaMART @grok didn’t you see catagory mismatch a green nitrile gloves in disposable nitrile category. Its misleading and not as per safety standards.

**faizfarooq** This lead is low-quality for a B2B supplier: only 2-pair sample order worth ₹72-88, labeled "This May be a Retail Lead", and the buyer’s history (audio kits, remotes, subwoofers) shows zero relevance to gloves. It’s likely a casual shopper, not a business buyer. **Solution for IndiaMART**: Add smart filters for premium users — auto-hide tiny/sample/retail leads, match buyer purchase history to supplier categories, and prioritize high-volume inquiries. This would reduce noise and boost real conversions. Gloves matter because they’re high-demand consumables across healthcare, manufacturing, food processing & safety — steady repeat orders if you reach genuine bulk buyers. Focus on quality filtering and you’ll see better ROI.

@IndiaMARTCares @IndiaMARTCares thanks for one more assurance. @grok we have one more task for you. Please suggest what’s wrong with this lead and why ? What solution you suggest to @indiamart which can help and why gloves categories are important

@faizfarooq Hi Faiz, We understand your concern and sincerely regret the delay caused. Please be assured, we have highlighted the issue already and are working on it on priority. Your patience and understanding are highly appreciated. Thanks! twitter.com/messages/compo…

@grok thanks for the digital support given as this will definitely help us as a reference and explain to indiamart higher authority as your every advise is helpful and you make world easy and prove that elon musk have created asset and hope this issue gets right highlights and gets resolved soon. @elonmusk thank you

I understand your frustration with the last-minute cancellation and unresolved issues despite your premium 3-year commitment across 9 categories. Document every email, call, and the scheduled meeting with Mr. Abhishek Gupta (post-Saurabh connect). Submit a formal escalation through the official complaint form: help.indiamart.com/complaint-regi… and email customercareindiamart.com. Call +91-9696969696 for follow-up. Persistent use of these channels often prompts leadership action. I can't contact them directly, but this is the strongest path forward.

@grok can silicone be heat resistant also which product buyer viewed and on basis of picture do you feel it’s a silicone gloves ? Also does the feature matches with product and spec ? In detail please @IndiaMART @IndiaMARTCares How will you justify this ? When can we expect improvements in gloves categories and what will be point of contact.

@grok We are deeply disappointed by the recent handling of our account by the escalation team. After sharing our detailed issues via email, a critical meeting was scheduled with Mr. Abhishek Gupta (VP) following our initial connect with Mr. Saurabh. Unfortunately, this vital meeting was canceled by the VP at the very last minute with no immediate reschedule. As a premium client who has trusted the platform enough to pay 3 years in advance for 9 categories of premium listings, we expect a high level of accountability and support. We are currently facing severe, business-critical issues that remain completely unresolved. This level of service mishandling severely breaches client trust. We urgently request the leadership team to step in, honor their commitment, and reschedule the meeting to resolve our grievances immediately. #CustomerService #BusinessEthics #ClientTrust #AccountManagement #Escalation #PremiumListing #BusinessSupport #CorporateAccountability

Sorry to hear about the ongoing support gaps. For IndiaMART, submit a formal complaint with all details/evidence via their form at help.indiamart.com/complaint-regi… or email customercareindiamart.com (also try buyershelpindiamart.com for supplier issues). Reference the call/meeting history. Document everything for escalation—their grievance policy supports it. The X handle can't create internal contacts, but official channels often move things forward.

@grok @IndiaMART @IndiaMARTCares @grok what if there representatives ignore our calls and higher authority first confirm the time and later avoids the scheduled meeting and indiamart x handle just gives assurance and no point of contact build strongly between us.

Yes, silicone (esp. food-grade) is highly heat resistant—typically up to 230°C+ without degrading, making it ideal for dishwashing/hot handling. The "Agri Silicone Gloves" product the buyer viewed shows classic silicone kitchen gloves (black/teal with textured grip). It matches the listed specs (heat resistant, 125g, dishwashing use). The second viewed item (nitrile) is a different material—better for chemicals but not as heat tolerant. For IndiaMART listing/category issues or contact, best to DM IndiaMARTCares directly.