Jolanta Simkute

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Jolanta Simkute

Jolanta Simkute

@ferdo23

Crypto Support Engineer @X | Simplifying blockchain challenges into smooth user experience | Commited to empowering customers in Web3

London, England Katılım Kasım 2010
692 Takip Edilen118 Takipçiler
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♡Jackie ♡@OfficialAnggaFa·
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Jolanta Simkute
Jolanta Simkute@ferdo23·
I need to speak with a higher authority to make a decision; it would be a waste of time to contact customer service or a supervisor; therefore, please do the necessary.
Myntra Support@MyntraSupport

@ferdo23 I get the criticality of the issue, Praveen! I can see that our case manager sent an in-app message on 07 Jun 2023, 11:42 AM with the reference number IN23052717192805483667 regarding the update. You can track the same here – (cont) srkl.in/l/6018BFZh3p

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Jolanta Simkute
Jolanta Simkute@ferdo23·
Worst support I've ever received from @MyntraSupport @myntra I still haven't received a single call and I'm very upset. Can you tell me if I'll get a call or if I need to file a complaint?
Myntra@myntra

@ferdo23 That isn't the experience we want you to have with us, Praveen! I will ensure that you will be provided with an apt resolution. One of the case managers will contact you at the earliest to address the issue. Kindly refrain from sharing (cont) srkl.in/l/6018BFZeKC

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Jolanta Simkute
Jolanta Simkute@ferdo23·
Still not received any calls very worst support
Myntra@myntra

@ferdo23 That isn't the experience we want you to have with us, Praveen! I will ensure that you will be provided with an apt resolution. One of the case managers will contact you at the earliest to address the issue. Kindly refrain from sharing (cont) srkl.in/l/6018BFZeKC

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Jolanta Simkute
Jolanta Simkute@ferdo23·
I'm still waiting for a call from the case manager. I hope everyone is on Earth. If not, please let me know when you're looking for me.
Myntra@myntra

@ferdo23 That isn't the experience we want you to have with us, Praveen! I will ensure that you will be provided with an apt resolution. One of the case managers will contact you at the earliest to address the issue. Kindly refrain from sharing (cont) srkl.in/l/6018BFZeKC

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Jolanta Simkute
Jolanta Simkute@ferdo23·
@myntra When will you be able to resolve the issue it's almost 2 weeks I'll be available all the time 9591267722
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Myntra
Myntra@myntra·
@ferdo23 Helping you out is our absolute priority, Praveen! I have already highlighted your concern on priority. Rest assured, one of our case managers will contact you shortly to discuss this further. -CS
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Jolanta Simkute
Jolanta Simkute@ferdo23·
@myntra @MyntraSupport I've never had such a bad experience with customer service. I've filed a complaint almost four times, but the problem has yet to be resolved. The order is different, but I received a different one. What can I do for that order, id 0556637-3817501?9591267722
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Jolanta Simkute
Jolanta Simkute@ferdo23·
@BajajHealth It is completely understandable that when a health plan is being sold, no authorization is needed in the app to begin the claim process. However, now that they are stating that preparation must be made before the claim can be approved, how is that feasible to make
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Jolanta Simkute
Jolanta Simkute@ferdo23·
I received the job ID and ticket number from @B2XCareSolution, but I didn't receive any other numbers.if you need I'll share
Made by Google@madebygoogle

@ferdo23 Hi Praveen, apologies for the inconvenience caused. Could you please send us a DM with your case ID from our support team? The case ID will look like this (X-XXXXXXXXXXXXX). Rest assured, we'll look into it and assist you further. Appreciate it. ^Rita twitter.com/messages/compo…

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