Jolanta Simkute
694 posts

Jolanta Simkute
@ferdo23
Crypto Support Engineer @X | Simplifying blockchain challenges into smooth user experience | Commited to empowering customers in Web3

@Google @madebygoogle May i know what is the international warranty


@ferdo23 I get the criticality of the issue, Praveen! I can see that our case manager sent an in-app message on 07 Jun 2023, 11:42 AM with the reference number IN23052717192805483667 regarding the update. You can track the same here – (cont) srkl.in/l/6018BFZh3p

@ferdo23 That isn't the experience we want you to have with us, Praveen! I will ensure that you will be provided with an apt resolution. One of the case managers will contact you at the earliest to address the issue. Kindly refrain from sharing (cont) srkl.in/l/6018BFZeKC

@ferdo23 That isn't the experience we want you to have with us, Praveen! I will ensure that you will be provided with an apt resolution. One of the case managers will contact you at the earliest to address the issue. Kindly refrain from sharing (cont) srkl.in/l/6018BFZeKC

@ferdo23 That isn't the experience we want you to have with us, Praveen! I will ensure that you will be provided with an apt resolution. One of the case managers will contact you at the earliest to address the issue. Kindly refrain from sharing (cont) srkl.in/l/6018BFZeKC






@ferdo23 We understand your concern. We've responded to your DM. Let's continue the conversation over DM. Appreciate it. ^Zoey


I received the job ID and ticket number from @B2XCareSolution, but I didn't receive any other numbers.if you need I'll share

@ferdo23 Hi Praveen, apologies for the inconvenience caused. Could you please send us a DM with your case ID from our support team? The case ID will look like this (X-XXXXXXXXXXXXX). Rest assured, we'll look into it and assist you further. Appreciate it. ^Rita twitter.com/messages/compo…


