Firmoo Optical

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Firmoo Optical

Firmoo Optical

@Firmoo

Stylish & Affordable Eyeglasses Live Chat 24/7 @Firmoo to share what u wear!! 📩[email protected] Collabs: [email protected] Firmoo Day Deals!!!

Los Angeles, California Katılım Haziran 2009
582 Takip Edilen8.3K Takipçiler
Lilac ❀
Lilac ❀@LilacNightshade·
@Firmoo Respectfully, did you read my post? This is about a creator issue, not a standard order. I have tried to get in contact multiple times
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Lilac ❀
Lilac ❀@LilacNightshade·
It sucks, but i’ve given them a month to reply to any contact so 🥲 @Firmoo
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Firmoo Optical
Firmoo Optical@Firmoo·
Unboxing just got a little more personal. 🎁 For our Baddie and Galaxy collections, we're rolling out a fresh new unboxing experience🤩
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Firmoo Optical
Firmoo Optical@Firmoo·
@Pjsaid Hello. VAT is submitted to the relevant tax authorities at the time the glasses are shipped. If the issue is Firmoo's liability, we cover this cost. If not, it is non-refundable. If you have any further questions, please don't hesitate to contact us (Livechat: 24/7). Thank you.
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Pjsaidlifestyle
Pjsaidlifestyle@Pjsaid·
Hi @Firmoo I recently purchased glasses that were not suitable and a refund was processed. I'm however being told refund will be minus the VAT i paid on the good. Can you explain this as my VAT should be refunded
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Firmoo Optical
Firmoo Optical@Firmoo·
@theferalandfree Hello, Sorry to hear the tint didn't meet your expectations. Please know all Firmoo glasses come with 60-day return/exchange policy. Please reach out to our customer service team (Livechat:24/7) and they’ll be happy to help find a solution! Sincerely, Firmoo Customer Support Team
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The Feral and Free
The Feral and Free@theferalandfree·
@Firmoo really dissapointed in these ‘blue tinted’ frames - can barely see the tint. Not what was described at all
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Firmoo Optical
Firmoo Optical@Firmoo·
@punishedvenus Hello, Thank you for your message. If you have any questions about your order, whether it's about the status, delivery, or anything else, please don't hesitate to contact our customer service team (Livechat: 24/7). They’ll be happy to assist you.
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Firmoo Optical
Firmoo Optical@Firmoo·
@mazapandesandia Hola. Disculpe la confusión. Para comprender mejor qué sucedió y asegurarse de recibir la oferta correcta, comuníquese con nuestro equipo de atención al cliente (Chat en vivo: 24/7). Estarán encantados de revisar su pedido y ayudarle a resolver el problema. Gracias.
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Mazapadesandia
Mazapadesandia@mazapandesandia·
Quiero comprar en @Firmoo y dice envío gratis a partir de tanto y aún así me cobra el envío jajajaka que robo
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Firmoo Optical
Firmoo Optical@Firmoo·
@LavishlyToyer Hello. Sorry to hear that. To resolve this for you, can you please kindly reach out to our customer service team through our 24/7 LiveChat? They’ll be happy to assist you with a return, exchange, or any questions you may have. We appreciate your understanding.
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Firmoo Optical
Firmoo Optical@Firmoo·
@chang83 Hello. Sorry to hear that. To resolve this for you, please kindly reach out to our customer service team through our 24/7 LiveChat. They’ll be happy to assist you with a return, exchange, or any questions you may have. We appreciate your understanding.
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Foulkes
Foulkes@chang83·
@Firmoo quite disappointed when I opened my delivery of new glasses today. Thought I was having the magnetic sunglasses but I got the crappy clip ons 👎🏻
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Firmoo Optical
Firmoo Optical@Firmoo·
@nickbrinkhuis @Firmoo_NL @firmoo_japan Hallo. Het spijt ons te horen dat uw recente bestelling niet aan uw verwachtingen voldeed. We nemen contact op met ons laboratorium om dit te onderzoeken. We nemen binnen 24-48 uur per e-mail contact met u op. Houd uw inbox in de gaten voor ons bericht. Bedankt.
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Firmoo Optical
Firmoo Optical@Firmoo·
@amandasfemme Hello. For this code firstpair50, if the frame you selected is already discounted, the coupon will restore it to the full price before applying the discount. If you would like assistance finding the best deal for your order, please feel free to contact us(Livechat: 24/7). Thanks.
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associate of the moth
associate of the moth@amandasfemme·
the “final price before discount” on the EXACT same total (2 pairs of glasses) jumped from $89.84 to $110.83 as soon as i applied a discount…#HowThatWork @Firmoo
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