Kathryn Peddie

@AerLingus abandon passengers, without accommodation, fail to communicate about return journeys and then offer pitiful compensation that doesn't cover 1 day of being stuck abroad #avoid #scammers #dontfly #aerlingussucks

@AerLingus So. Months later and the offer for compensation is £85 for six days worth of food, accommodation, travel etc. Never travelling @aerlingus again and will be telling folk to do the same. Disgusting

Who do I need to tag in this conversation to get some answers? @AerLingus been waiting over an hour and a half for any sign of reply from social media/ WhatsApp etc

@AerLingus hey guys- stuck in Barbados..... any updates regarding our cancelled flight?!

@mauralurphy @AerLingus Call their Irish number- we got straight through and were on hold to US number for hours with a constant busy tone on UK number

@YorksMixture79 @AerLingus We were rebooked for 8 days later- will be claiming for lost wages as bills won't stop!

@firstboatbird @AerLingus No email from @AerLingus just rebooked automatically 10 days later (!!) which is unacceptable for us as we are only meant to be here for 7 days and essential to get back to school and work!

@AerLingus stuck in Barbados after our flight cancelled and been on hold for an hour and no response from your chat bot either! We need to try and rebook to get back home thanks

@DannyTaylorDT @AerLingus Not sure we can dial that internationally ad their UK number is just a constant busy tone

@firstboatbird @AerLingus Good luck, we rang 0333 004 5000 and just held on until we finally got to speak to a human

Been at Manchester airport since 8am this morning for an 11am flight to Barbados. @AerLingus have had us sat around for 8 hours before finally letting us on the plane. Two hours of sitting on the plane and they say sorry, no flight today, everyone off. No mention of a replacement flight or how we’re meant to get home, the most pathetic service I’ve ever had from any airline in my life. A day of my life I’ll never get bask, avoid these jokers at all costs, disgraceful

@YorksMixture79 @AerLingus Got an email. Really not happy with being stuck for 8 further days! Been trying to get in touch with AerLingus but no response anywhere yet

@firstboatbird @AerLingus Just been offered flights back home 5 days later via Heathrow. What about you?

@DannyTaylorDT @AerLingus Well done, I'm still waiting to hear back, been waiting nearly 2 hours now for any sign of reply

@firstboatbird @AerLingus Managed to finally speak to someone this morning, all sorted now, flight dates changed and expenses being reimbursed apparently…

@DannyTaylorDT @AerLingus That's ridiculous! I gave up calling them last night as I was on hold well over an hour without speaking to anyone, the chatbot is broken here too

@firstboatbird @AerLingus I wouldn’t be expecting much, 0 communication from them on this side. 14 hours we’ve been in the airport now

@YorksMixture79 @AerLingus No official update yet!

@AerLingus It's still broken

@AerLingus Your automated chat bot is broken

@AerLingus I just want to know when we'll be getting home!

@SpotifyUK can't get individual premium as it won't let me choose anything other than 3 months for £0 and I've had a trial before..... can't even pay for 1 month bit pointless!. #alternates anyone?

@VickiValente68 Of gammon!

@BTP racist and unacceptable language, 61016 isn't working for pictures. Currently on train to Tweedbank, just left Waverley. Not much point doing anything I shouldn't think