Five9

We love seeing our partners succeed! 🎉 A huge congratulations to @MatrixNetworks on a massive recent win with a client in the UK. By teaming up, we were able to help this client drive new business through proactive customer engagement. Matrix Networks leveraged the strength of the Five9 dialer, combining Voice, SMS, and powerful AI insights to help the contact center completely optimize the business's outreach strategy. Learn more about our partners: bit.ly/3YLuUjz #PartnerPowered

Heading to #CCWVegas? 🎲 Visit Five9 at booth #510 to see how we’re making great experiences easier to deliver. You don’t improve #CX by adding tools—you improve it by removing the effort it takes to deliver it. Book a meeting and see the Five9 Intelligent CX Platform in action: bit.ly/43bAbCZ #CustomerContactWeek @CustContactWeek

We're still buzzing from the energy at #EpicXGM. ✨ Our biggest takeaway? Healthcare contact centers are tired of the "swivel chair" problem and are looking for long-term, trusted partnerships in taking their patient engagement and contact center optimization initiatives. It was incredible to show so many health systems how Five9 Fusion for Epic integrates seamlessly to reduce agent burnout and cut patient wait times. Learn more about Five9 Fusion for Epic: bit.ly/4nl02BK @heyepic #HealthcareCX

Most quality programs only see a fraction of the customer story. Five9 Agentic Quality Management changes the game — analyzing 100% of interactions in real time with #GenerativeAI. In this session, you'll understand how leading brands turn instant insights into personalized coaching, smarter automation, and full-journey visibility. Watch now: bit.ly/3QWelRp #AQM #CustomerExperience

Four years running, we’ve marked #Five9Day the same way: by getting out of the office and into our communities. This year, Five9ers from the Philippines, United Kingdom, Portugal, and the U.S. spent the day packing meals, cleaning, donating, and helping at animal shelters. It’s a tradition we are proud of — because showing up for each other and the communities around us is what Five9 is all about! #Five9GivesBack

@lizkmiller 💙

Yes...it can be rough out here in the world of #CX...but with friends like @Five9 championing the frontline...we get to stop and celebrate. Happy #Five9Day! #CXNation

Happy @Five9 Day! Thank you to @laurasmackey and the AR team at Five9 for the box of goodies to celebrate! Here's to continued success for you and the team! #CMO #CX #CXnation #CCaaS #Five9Day

Happy #Five9Day! 💙 Today is a reminder of who we are as a company. We don’t just build technology; we build meaningful connections across our communities. And today is special because when we come together we can transform what’s possible in #CX. A huge thank you to customers, partners, analysts, and Five9 team members. It's incredible to see what happens when technology finally shows up in the moment agents need it most, and the powerful combination of human connection and #AI drives real, undeniable business value. #TheNewCX #LifeAtFive9

Exceptional customer experience starts with business agility. #NWN, Five9 U.S. Partner of the Year, explores how organizations can not only adapt to evolving customer needs but also truly thrive by leveraging #AI and integrated technology. Watch the full video: bit.ly/3R03DsY #PartnerPowered

The proof is in the results. This year's 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘉𝘰𝘰𝘬 brings together real-world stories from contact centers across industries and around the globe—showing what's possible when #AI meets human expertise. From 95% CSAT to $2.4M in measurable impact, these aren't aspirational projections. They're outcomes your peers are achieving right now with Five9. Download now: bit.ly/4uDsMZ9

#Know26 attendees! We are thrilled to announce the next evolution of our @ServiceNow offering, the availability of Five9 Fusion for ServiceNow, featuring a fully Unified Workspace. Not only is Unified Workspace available, but you can also see it for yourself at the Five9 booth #2602. Come stop by! bit.ly/4ex8L1A #PartnerPowered

At @IBM Think 2026? Stop by to see how the Five9 Intelligent #CX Platform and IBM Agentic #AI enable: ☑️ Real-time sentiment + intent analysis ☑️ Dynamic routing + orchestration ☑️ Hyper-personalized responses at scale Let’s talk about what this means for your business. #Think2026 #PartnerPowered

Five9 is excited to share that it has been named to the @CRN 2026 #AI 100 list in the Software category for the third consecutive year. Five9 has been recognized as one of CRN’s Top 20 Hottest AI Software Companies, showcasing the company’s continued leadership in advancing enterprise AI innovation. bit.ly/49qIYo6

The 2026 𝘍𝘪𝘷𝘦9 𝘕𝘦𝘸 𝘌𝘳𝘢 𝘰𝘧 𝘊𝘟 𝘈𝘸𝘢𝘳𝘥𝘴 are officially open for nominations. 🏆 If your team is delivering standout results, this is your moment. Submit your nomination and be recognized among the best in #CX 👉 bit.ly/4cReu12 #CXAwards2026

We are pleased to report that revenue for the first quarter of 2026 increased 9% to $305.3 million. bit.ly/4tbFMEa

Customers will go where they feel valued. We joined forces with our partners at @Persistentsys to discuss how #AI is the key to unlocking a new era for contact centers, enabling businesses to enhance customer interactions while optimizing costs. Listen to the full episode and learn more about our partnership: bit.ly/420370t

It's #NationalTellAStoryDay, and we're sharing a great one about our customer, #TheDufresneGroup. 📖 After a major outage, the business needed to rewrite its customer experience story—and fast. In just 30 days, they deployed a new AI-powered contact center with Five9. The happy ending? ✅ 25% reduction in handle time ✅ 95% customer satisfaction Read the full case study: bit.ly/4eLn1Uf

Artificial intelligence now sits at the center of nearly every #CX roadmap. Between vendor promises, evolving frameworks, and rapid-fire technology updates, the path forward can feel more like a maze than a map. The Five9 #AI Blueprint is designed to help you build for what’s next — starting from where you are today. It’s a guide to your AI journey, offering insight into readiness and providing a path to successful CX and AI transformation. What’s inside: ✔️ Identify how data is being buried or misinterpreted in your current systems ✔️ Surface the real story inside your contact center conversations ✔️ Prioritize CX investments based on what’s real, not assumed ✔️ Deliver measurable impact without disrupting service levels bit.ly/4bfTxLb

Discover how @Five9 and Salesforce are transforming the contact center with AI-powered connections and streamlined workflows at Five9's breakout session, "Five9 Fusion for Salesforce," on 04/29/26 at 11:30 AM. #AgentforceTour NYC #sponsor