Freebridge Housing

We’re pleased to introduce our new Customer Experience Team! Whether you need help with repairs, tenancy queries, or general support, our CX Advisors are here to listen, act, and resolve quickly for you. 📞 03332 404444 and press 1 ✉️ cxsupport@freebridge.org.uk

🏠 We enjoyed our Out & About yesterday, which saw our team visiting some of your homes in Hunstanton and the surrounding villages. 📞 Miss us? Call 03332 404444 or send a DM. 🙌 A big thanks to Snettisham Memorial Village Hall for being our base for the day! #LoveWestNorfolk

🏡 It’s #RuralHousingWeek (7–11 July) - a vital time to highlight the importance of affordable homes in rural communities like ours in Norfolk. Rural voices must be part of the future. youtu.be/Ola1dxIJb-o #AffordableHomes

🚨 We’ve had reports of scam calls from people pretending to be Freebridge staff. ⚠️ We’ll never: • Withhold our number • Threaten eviction • Pressure you to act fast Unsure? Hang up & call us on 03332 404 444. 🔗 More info: freebridge.org.uk/who-we-are/our… #ScamAlert #StaySafe

🏡 From this week, our Energy & Sustainability Team will carry out assessments on selected homes to explore future retrofit upgrades. Find out more: freebridge.org.uk/who-we-are/our… Questions? 📧 communications@freebridge.org.uk | 📞 03332 404 444 #EnergyEfficiency #FreebridgeUpdate

👀 Want to help improve Freebridge services? Become a Mystery Shopper and share real-time feedback on calls, visits, reception & more! 📲 Sign up on myFreebridge today: …ecommunityhousing.uk.engagementhq.com/mystery-shoppe… #MysteryShopper #CustomerVoice #ShapeTheFuture

👋 Hello and good morning! 🏘️ We've got a selection of newly-available homes for you to view here: freebridge.org.uk/freebridge-cus… 🔍 See at home that suits your needs? You can bid for it here: homechoice.west-norfolk.gov.uk/my-cbl/propert… ❓ Question? Please do send us a DM!

It was impressive to see progress at Hillington Square by @freebridge for new quality, affordable housing in our community ready for Christmas.  Having a decent place to live is essential and this is just part of their plans to deliver new 🏠 in West Norfolk inc. at #Brancaster

👋 Morning everyone! 🏘️ We have a selection of newly-available (and, indeed, new build) homes available to view this week: freebridge.org.uk/freebridge-cus… 🔑 Interested? You can bid via Homechoice here: homechoice.west-norfolk.gov.uk/my-cbl/propert… ⏳ Available until Monday (noon).

@FirePirateSi Thank you - and I can only apologise if there has been some kind of issue getting this resolved. I will look into this for you as soon as your message arrives. Thank you, AC.

@freebridge Will DM you, but even now she has been waiting for yet another call back that hasn’t happened

@freebridge my sister has been left with a rotting bathroom since April, despite a letter at the start of September accepting liability & allegedly passing to a local company to deal (you don’t) as you can’t, her & 6 kids still have a barely usable bathroom - you’re a disgrace

👋 Hello & good morning everyone! 🏘️ We have a number of newly-available homes for you to view on our website here: freebridge.org.uk/freebridge-cus… 💡 See one that suits your needs? You can bid for it here on the Homechoice website: homechoice.west-norfolk.gov.uk/my-cbl/propert…

👋 Morning all! 🏘️ It's Wednesday, so we have some newly-available homes for you to view on our website: freebridge.org.uk/freebridge-cus… 🫶 See one that suits you? You can bid for them here on Homechoice: homechoice.west-norfolk.gov.uk/my-cbl/propert… ⏳ These are available until Monday (noon).

🏏NEW DATE: Women's Indoor Softball Festival🏏 An additional date has been added to our women's indoor schedule. To register your teams interest, e-mail: jo.ticehurst@norfolkcricket.co.uk 📅7th Dec 🕜1.30-3.30pm 📍Discovery Centre, Kings Lynn #WomensCricket #NorfolkCricket

👋 Morning all! 🏡 We have a host of newly-available homes available for you to view on our website: freebridge.org.uk/freebridge-cus… 👉 Interested? You need to bid via Homechoice here: homechoice.west-norfolk.gov.uk/my-cbl/propert… ⏳ These homes are available until midday on Monday!

👋 Good morning! 🏘️ We have a few newly-available homes for you to view on our website here: freebridge.org.uk/freebridge-cus… 🔍 One suit your needs? Make a bid for it via the Homechoice website here: homechoice.west-norfolk.gov.uk/my-cbl/propert… ⏳ These homes are available until midday on Monday.

⚠️ For all of our tenants in Downham Market and the surrounding areas, please be aware of an issue reported by Anglian Water. 🛠️ They are currently dealing with a pump failure, leaving customers without water or with low pressure. 🕛 It's expected to be resolved by noon.

👋Good morning everyone! 🏘️We have a host of newly-available homes for you to look at here: freebridge.org.uk/freebridge-cus… 💻You can bid for these homes via Homechoice here: homechoice.west-norfolk.gov.uk/my-cbl/propert… ⏳ These homes are available until Monday (noon).

👋 Morning all! 🏡 We have some newly-available homes for you check out on our website here: freebridge.org.uk/freebridge-cus… 👉 You will need to bid for these homes via Homechoice here: homechoice.west-norfolk.gov.uk/my-cbl/propert… ⏳ These homes are available until noon on Monday!

For a closer look, you can head here 👉 …ecommunityhousing.uk.engagementhq.com/our-repairs-su… Your feedback is invaluable in helping us improve!

Have you received a text or email from us recently asking about a recent repair? We wanted to take a closer look at our repairs to better understand how we are doing. This survey covers all kinds of repairs, including those handled by our contractors such as Gaswise.