@freeman_aimable Y'ello @freeman_aimable, Good evening.
Kindly be informed that the funds were utilised immediately and no way to recover it.
Thank you,
MTN-Kamugisha
Hello @MTNRwanda , this money was mistakenly sent on Tuesday to this code. Please if you can help me retrieve it that can be awesome.
The sender number is : 0781548356
@MTNRwanda Could you let me know whether the receiver has received the money, and if possible, you can also help me with the proof, because he does not believe it?
@MTNRwanda I want to show you the screenshot of the money sent from 0790223941 sent to 0782513626, registered to Augustin Gato. But they are claiming not to have received the message.
@MTNRwanda help me and pause the money that was sent on this number
It is mistakenly sent on her number and she did not refund. Please help me. I tried to reach on you but your are not picking.
@freeman_aimable Y'ello,Good evening.
We apologize for the inconvenience you encountered. Please share with us in Direct Message (DM) the sender’s number, the recipient’s number, the amount of money, and the date of the transaction so we can assist you.
Thank you,
MTN-Fabrice
@MTNRwanda I am sorry to sadly write this. But MTN after mistakenly sending my money to a wrong a person I have tried to reach out to you but you repeatedly tell me to press 0 if I want to talk to your office. What type of services do I actually call this?