Bellwethr

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Bellwethr

Bellwethr

@getBellwethr

Maximizing the customer experience with A.I.

Kansas City, MO Katılım Şubat 2016
81 Takip Edilen139 Takipçiler
Bellwethr retweetledi
Recharge
Recharge@getrecharge·
Our new integration with @GetRetention helps merchants reduce churn! 🎈 This powerful new customer retention integration lets you address each customer, with personalized cancellation flows and predictive analytics. Check out more here: rechargepayments.com/blog/recharge-…
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Recharge
Recharge@getrecharge·
With @GetRetention's powerful new customer retention integration, Recharge merchants can now reduce their voluntary churn rates reactively, proactively, and retroactively. Check out more at: retentionengine.com
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Bellwethr retweetledi
RetentionEngine
RetentionEngine@GetRetention·
SKU Churn Analytics and SKU Churn Risk Forecasting is now available for @getrecharge !
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Bellwethr retweetledi
Matt Moody
Matt Moody@matmoody·
New white paper - Cancel Flow Benchmarks for DTC... From February 2021 to February 2022, we analyzed 15,503,508 DTC subscription cancellation experiences to identify trends... retentionengine.com/white-paper
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Bellwethr
Bellwethr@getBellwethr·
Churn Solved: Proactive, Reactive, and Post-Cancel.
Matt Moody@matmoody

New @GetRetention feature: forecasts for WHEN and WHY customers will churn. If you know when and why your customers at-risk you can tune your outreach and reduce risk of churn proactively.

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Bellwethr retweetledi
RetentionEngine
RetentionEngine@GetRetention·
Excited for a big round of updates! - Smart Reactivations (win back former customers with one click) - Customer Exit Interview Videos - The new retention community... - and a big contest! retentionengine.com/posts/new-rete…
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Bellwethr
Bellwethr@getBellwethr·
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Matt Moody@matmoody

@GetRetention customers saved > $76,000,000 in MRR in 2021... and in the last 90 days they increased revenue by > $600k using retention data to help with sales. Expecting a big increase in the latter in 2022.

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Bellwethr retweetledi
Matt Moody
Matt Moody@matmoody·
Your customer exit survey is more than a simple data collection tool. It's how you identify a specific problem, which enables you to overcome it with a specific solution. retentionengine.com/posts/how-to-u…
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Bellwethr retweetledi
Matt Moody
Matt Moody@matmoody·
And if you're only looking at customer segments based on when they subscribed you are barely scratching the surface.
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Bellwethr retweetledi
Matt Moody
Matt Moody@matmoody·
The biggest challenge in reducing churn is to get rid of one-size-fits-all thinking. There is no single cause of churn. You reduce churn by breaking down customer segments and the phases of their customer lifecycle.
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Keşfet

@GetRetention @getrecharge @elonmusk @BarackObama @taylorswift13 @cristiano @BillGates @NASA