Getaround UK

@LewisAkrasi Hello. can you please reach out to us via getaround.com/contact with the vehicle registration concerned so that we can assist you further?

@GetaroundUK I listed my car and now my account is blocked , there’s no number to even call you guys on , how do I go about it ?

@MarcinSenderek Hello Marcin, can you please reach out to us via getaround.com/contact with the rental number concerned so that we can assist you further?

@GetaroundUK I paid for a car rental for Monday morning, providing all documents required + extra my account is still fully registered. Am a bit anxious that I will arrive at my destination with a family of 5 and will not be able to use the vehicle that I paid for. Please help!

@Alan_Kinne Hello Alan, I'm sorry to hear you're having issues using Getaround. Can you please reach out to us via fr.getaround.com/contact so we can assist you further?

@GetaroundUK hope that it is better in UK than In france ( never seen a so disaster sale service , no reply in 3 days, an Iphone App broken-down. + suspicion of fraud !!

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@ww3Moustache , We have made the decision to close our operation in the UK, after careful consideration, taking into account what is best for our users, we’re happy to confirm that you can still rent with us in Europe and North America! We have more information available in our FAQ here: ...

@GetaroundUK Did you end your activity in uk ?

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@IzNoGooD_1986 Hello Christos Thanks for sharing your feedback, we sent out a communication a little while back explaining the decision to close our operation in the UK was made after careful consideration, taking into account what is best for our users. We’re happy to confirm that you can s...

@GetaroundUK I wish you had made an announcement before you do that. Maybe you did and I missed it....

@GetaroundUK is your app still working. Every search I do shows no results

@stevenmeagher if you have an ongoing rental you can reach us by phone via the Help section of the app, if not please feel free to drop us a DM and we'll be happy to have a look into the issue you're experiencing!

@GetaroundUK I’ve been trying to contact you about a problem I had with a rental but I’m not getting any replies via email. Is there a phone number or any other way to contact you?

@AmyRoseInLondon @Getaround Hi Amy, can you drop us a DM please with your contact number so we can take a look into this for you?

@AmyRoseInLondon @Getaround Hello Amy, I'm sorry to hear about this! So I can take a look at what happened and ensure you don't receieve any further unwanted sms messages can you please reach out via uk.getaround.com/contact with the email address that was linked to your account and phone number? Thanks!

@Emilkie1 Hello, could you try again? You should be able to DM us now!

@GetaroundUK having issues getting my account verified as the app is not recognising my license number. Your CS team is not helping asking me to just try again. Any ideas what else I could do?

@Emilkie1 Can you  send a DM with your email address so our team can take a look into it please?

@mcclureross Hello, can you please reach out via uk.getaround.com/contact with your DVA code so that one of our Customer Support team can assist you further?

@GetaroundUK Hi there I'm having trouble getting my account verified. I think it's because I have a Northern Irish driving license and therefore my check code is from the DVA and not the DVLA. Can you please help? Thanks

@LNsmusings Hey, so that can take a look into what's happened, and get you in touch with the relevant team, can you DM us with your rental number and email address please?

.@GetaroundUK no shit my payment of over $2,000 USD got declined. I have yet to see an actual explanation other than some owner of a car blaming his random scratches on me 2-days later. lol

@RavinderDeolCom @GetaroundFR Hi Ravinder, thanks for your reply. I am sorry, I am not working with the Claims Team but for now, you're not responsible for this claim as the owner didn't send document asked by the team. Best regards,

@ana_aisq @Getaround Hello Ana, can you please DM us with your rental number so we can take a look into this?

@Getaround @GetaroundUK this is aimed at you - how can you continue to have a confirmed booking for a car that’s no longer on your website?

@Getaround just went to pick up my car, booking still says confirmed, but car is no longer available for rental. All you’re telling me to do is contact the owner who isn’t picking up. Why didn’t you delist the car???

@jclinder @Getaround Hello, thanks for reaching out, I'm sorry to hear you've experienced an issue, can you please DM us with your rental number so we can assist you further?

@GetaroundUK @Getaround do you believe renting broken cars and not refunding easily your users is the way to do business ? #getaroundscam #getaroundthieves #getaroundavoidthem #getaroundneveragain

@TomCrump18 Hello Tom, I'm really sorry to hear about this, can you please DM with your contact information and the vehicle registration so we can put you in touch with your claims manager?

@GetaroundUK I’m a host - my rented car was in a crash 2hrs away from where I live and been left at recovery centre for 16 days WITH STILL NO REPAIR BOOKED. Informed by a text my car was damaged and claims team/insurance has sorted nothing! Urgently need to speak with management

@lexrodba @Getaround Hello Alex, I'm sorry to hear about this incident, can you please DM us with your contact information so we can look into what has gone wrong?

Is @Getaround finally disappearing or what?

@Claire_Clmn thanks for your patience and don't hesitate to get back to us if you have any further questions

@Claire_Clmn Hello Claire. I am sorry to hear this. One of the team will reach out to you as soon as possible to discuss this. Thanks for your patience.