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@SingaporeAir Which is an incredibly sad state of affairs

@SingaporeAir @SingaporeAir, Which is again on your website, and again no response to date

@SingaporeAir, why can't I speak to anyone to find lost luggage? Your baggage portal has zero updates - your call center in the Philippines cannot help and does not seem to have any insights, and the phone number of lost and found luggage is always engaged, or no one answers.

@SingaporeAir @SingaporeAir I have done that, but no one answers the phone or replies to emails. So how am I to get a form to file a claim???

@getremarkable Hi there, if your baggage has not been located after seven days, you may wish to contact your local lost and found office via bit.ly/3wfVbG9 for a baggage claim form to file a claim. Our colleagues will be in touch as soon as an update is available. Thank you.

@SingaporeAir @SingaporeAir I can't claim compensation because no one answers emails or calls to issue a form.

@getremarkable Hi there, if you have since lodgd a baggage report online (bit.ly/480nGeL) or at the Lost & Found Office at the arrival airporte note that you have filed a baggage report and you may wish to track the status of your baggage here: bit.ly/45zuIpp. (1/2)

@SingaporeAir @SingaporeAir, I have also tried calling, and no one from the Brisbane Lost & Found Office answers the phone.

@SingaporeAir @SingaporeAir I have done all of that - still no updates

@SingaporeAir @SingaporeAir I have called and emailed for info, but no answer to date

@SingaporeAir Why aren't updates being sent?

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