Giggs

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@stockx So i was told to resell a possible fake shoe that i received from you guys back on your platform???? This can't be right @stockx fix this!

@gigs718 Thanks for this info. Our team is looking into your case and will be following up soon.

@stockx Case# 09401500

@gigs718 Please reply with your 8 digit case number so we can look into this further for you.

@stockx hey guys it’s been over 24 hours, any chance we can get this issue resolved? Case# 09401500

@stockx @stockx @StockXSneakers its been 4 days now and my issue still hasn't been resolved. Customer service Rep Bri has not replied back to my emails.

@gigs718 Hey there, thank you for following up with support. I see our team is currently looking further into this matter, and will continue to follow up via email as soon as possible. We appreciate your patience!

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@stockx @Stockx i never received a case number from the initial email that i sent out to support. Please reply back with further instructions.

@stockx Hey I received my Jordan 1 UNC to CHI and it didn't have the leather Nike air Hang Tag which is supposed to be included with the shoe. I've emailed stockx support and I've gotten nowhere. Need that Nike Hang Tag with the shoe

@stockx @stockx I never received and email like that from the initial reach out, all that was asked was for me to provide a photo of my item thats it.

@stockx @stockx i dont have a case number

@stockx I dont see a case number

@gigs718 Your case number is the 8 digit number that was provided to you on your initial reach out to support@stockx.com

@stockx @stockx Where do i find the case number?

@gigs718 Can you please provide your 8 digit case number so we can look further into this matter. Thanks.