Gillette UK

@tim_stutt To get in touch, you can reach out to us via PM on our Gillette FB page: spr.ly/6017B69Swf - you can send an email: spr.ly/6018B69SwA or you can call us on Freephone (UK): 0800 174 543, or (ROI): 00800 4455 3883, between Mon-Fri, 9am-5pm. Thanks. (2)

Having used a @GilletteUK Mach 3 razor for most of my adult life I’m going to have change my brand loyalty and go on search of something new. I don’t know what they’ve done to them in the last 12 months but I cannot get a good, close shave anymore. I’m out of here Gillette.

@tim_stutt We appreciate your loyalty, and are disappointed that you’re thinking of leaving us. We have not made any changes to Mach3 in several years, so we’d like to speak to you to find out why you’re not getting the same quality of shave. (1)

@TraceyMooney17 Good question, Tracey. Yes, all Sensor blades fit all Sensor razors. I hope this helps - Taylor.

@GilletteUK do sensor excel blades fit sensor 3 handle ?

@ToonCoyne We're sorry to hear this. If you've still got the product, and would like to chat with us about your experience, please drop us a DM. – Jay

Up to 72 shaves. Bollox, one of the worst razors I've ever used @GilletteUK

@77sunsetcrest We are sorry to hear about this! Please can you send us through a private message, so we can take a look at this for you. Thank you!

@GilletteUK I set up an account but I didn't receive a 10% discount code

@SimonBCutler Hi Simon, thanks for getting in touch. We'd love to assist further, please could you DM us? Cheers! - Your Gillette team

Any thoughts @Gillette or @GilletteUK ?

@gilletteuk Been using these super razors for many years...any plans to sell JUST the detachable blades as there is so much plastic waste with 7 pointless handles in every pack (8 if using the same one). I'd pay the same for just blades #TheBestAPlanetCanGet

@Mike22771598 Hey Mike, due to low demand, we decided to end our razor recycling programme in the UK; please know that sustainability remains an important strategy for us. Please refer to the instructions on pack for guidance on how to safely dispose of the product and packaging. - Nat

@GilletteUK why have you stopped your razor blade recycling programme?How do I recycle my razor blades now?

@shoxtl2 We’re sorry to see this, Carl. Please call our careline on 0800 174 543 (UK) or 00800 4455 3883 (ROI). Our lines are open Mon-Fri 9am to 5pm excluding bank holidays. - Your Gillette team

@GilletteUK I bought my Gillette labs in June 2025 this happened this morning

@Papa_Ganoosh Hey Ian, I'm so sorry to hear this has happened! I'd love to help, so could you please send a DM my way? Cheers. - Nat

@GilletteUK what’s the point in me paying a premium for your best gel when it ends up looking like this?

@ojmc42 We're sorry to hear this. If you would like to talk more about your experience, please send a DM our way. - Your Gillette team

@GilletteUK @ElenTurner1 Are they tested anywhere these days? They’re total rubbish

Linked up with @GilletteUK and @chrismd10 to give my guy @Chunkz an effortless finishing masterclass to mark the new Gillette Labs drop. He needed the help! 😅   Watch the full video over at @ummofficialuk!  #24HourAssistant #EffortlessFlow #AD

@JUMPINSOUNDS Hey Jamie, I'm so sorry to hear this, and I hope you’re alright. As quality and safety are our top priority, we want to look into your experience. Please could you keep hold of the product, and send us a private message? Cheers. - Nat

@GilletteUK I’ve been using your products for over 40 years since I began shaving but I’ve never had this happened with a razor before in all that time. I knicked my face a little bit before it fell off the razor! It hadn’t been dropped or damaged in any way prior to this

@13thDukeofWmbm Hi Clive, We are sorry to hear about this. Please can you send us through a private message, so we can take a look at this for you. Thank you.

@GilletteUK Hi, I've just received a number of emails suggesting my subscription has been cancelled and to follow a link to resubscribe. This was from "service@t.gillette.co.uk" is this genuine?

@wilsscotland23 Hi Wils. We're sorry to hear about this. As we'd like to help, please could you DM us, and include your photo again? Cheers. – Jay

@GilletteUK hi need some help. Ive used Venus razors since they were launched and never had any problems. But for some reason this blade just didn't work...help (photo attached). Should say I've changed to another blade and it worked fine..tks

@RFr3nchy Hi Richard, We are sorry to hear about this. Please can you send us through a private message, so we can take a look at this for you. Thank you.

@GilletteUK why can’t you action a simple return? Absolutely shocking customer service. I receive the wrong item from my subscription which incidentally has been running since 2019 and you have the audacity to cancel my subscription without my permission and I can’t get refunded!

@CliveHenwood Hi Clive. We're sorry to hear about your razor! As our P&G team in Romania may be able to help, we'd suggest reaching out to them via phone or email: spr.ly/601048xtg. Cheers.

@GilletteUK I live Romania and was given a Gillette heated razor 2 Christmases ago it has now completely stopped working & I can’t replace the battery & I can’t buy just the razor. I would like to know what you would do about this issue. Thanks -there is no EU web site I can find

@pratab_a 😬 No wonder it's lasted so long 😆 Please send us a DM, Pratab, we'd like to help! - Kate ☺️

@GilletteUK what's your secret? I believe I bought this end of 2019 pre pandemic. It's still going. I shave about 2 to 3 times per week. It's Magic. (Sound on 🤣)

@Dylsssmcr Hi, We have now responded to your direct message.

@GilletteUK hello i have direct messaged you again

@leesjames Hi James! Thanks for this - I've just replied to your message 😊

@GilletteUK Hi guys, I sent a DM regarding an issue with my heated labs razor, if you can take a look?

@ianpudlich Hi Stephen, We are sorry to hear about this. Please can you send us through a private message, so we can take a look at this for you. Thank you.

@GilletteUK Hi.I have qualified for next day delivery but won't be in tomorrow...Is there any way I can arrange delivery for Friday please?

@James_PatrickF Hi James, we'd like to help. Please could you DM us? - Your Gillette Team

@GilletteUK just looking at the razor blade recycling on your site and I can’t figure out what you get for doing it?