Glossybox UK

@CaramelCookiie Hello GLOSSY, please could you DM us via IG o FB & I will be more than happy to assist. Thank you, Jade 💕 x

@GlossyboxUK Hi, one of my monthly box orders says it’s been delivered to a safe location today but it’s nowhere to be seen. Everywhere has been checked. Please can you advise me? I can DM you the order number if you wish. Thanks

@NFLKiel Hey there! Please could you kindly ask your wife to get in touch with us via her own social media accounts, Facebook or Instagram & we will be happy to look into this for her. Thank you, Jade 💕 x

@bravohunty You can send us a message via Facebook or Instagram should you have these or via your GLOSSYBOX account. Thank you, Jade 💕 x

@GlossyboxUK Hi jade, you have no option to message?

@GlossyboxUK your boxes are honestly terrible. Each month lately has been let down after let down. The espa shampoo and conditioner look like it was taken from a hotel…. The boxes are terrible

@gemmarani Thank you for your feedback, please do send us a private message & we will be happy to help. Thank you, Jade 💕 x

@GlossyboxUK Your selling needs to make it clear that a 3 month subscription is in fact an ongoing commitment. Trying to cancel online and via text but it is impossible. I’ll be cancelling my regular monthly subscription if I can ever get through to the correct link or person.

@elliemaewharton Please could you privately message us & we will look into this for you. Thank you, Jade 💕 x

@GlossyboxUK anyone fancy getting back to me?

@gevegevegeve Hi GLOSSY, our Social Media Team would love to look into this for you. Please directly message is via Instagram or Facebook & we will be in touch. Thank you, Jade 💕 x

@GlossyboxUK how do I cancel my subscription please!?

@Seth_Jones Hi Seth, our Social Media Team would love to look into this for you. Please directly message is via Instagram or Facebook & we will be in touch. Thank you, Jade 💕 x

@GlossyboxUK shambles of a business in the modern era. It’s 2024. The best brands make cancellation straightforward and easy, secure in their offering, not scheming to make it near impossible.

@Seth_Jones Hi Seth, our Social Media Team would love to look into this for you. Please directly message is via Instagram or Facebook & we will be in touch. Thank you, Jade 💕 x

@GlossyboxUK disgraceful service and business. Intentionally hide any way to cancel subscriptions, no response to email enquiry and phone lines are closed. Please cancel my subscription immediately.

@becca_emily24 Please could you alternatively, message us through Instagram or Facebook & we will be happy to help. Thank you, Jade 💕 x

@GlossyboxUK It won’t let me message you privately. So I have sent this. I don’t know what else to do or say. I have a monthly subscription, just received Julys today and the bottle of Gruum hydrating mist inside has leaked everywhere so it’s practically empty ☹️

@GlossyboxUK just got my glossy box for the month and the Gruum hydrating facial mist was loose so has leaked all inside the box and therefore half empty ☹️☹️ luckily hasn’t damaged other products but now I’m missing out on this product as it’s almost empty?

@hanasearson Please could you message us via Facebook or Instagram & we will get this looked into for you. Thank you, Jade 💕 x

@GlossyboxUK for the love of god. How do I get you to stop sending me SMS messages? I keep deleting, reporting junk, have changed all preferences.. how do I make it stop??

@Amygallagher123 I am so sorry to hear this, our Customer Service team are working through a high volume of messages and a member of our team will be in touch as soon as possible to assist. Thank you for your continued patience, Jade 💕 x

@Catsmoo22 Thank you 💕 x

@Catsmoo22 I am so sorry to hear this, please will you send a message to our Instagram inbox & we will get this looked into for you. Thank you, Jade 💕 x

@muzzer_daftbat Thank you 💕 x

@GlossyboxUK I’ve messaged you on Instagram

@GlossyboxUK I think I want to cancel my subscription. Can I DM you with the details? Fed up waiting for #evri

@JillyOx83 So sorry, this is not what we expect. Send us a message via Instagram or Facebook & we will look into this for you. Thank you 💕 x

@GlossyboxUK I used FATHERSDAY promo code to guarantee delivery of my order for Fathers Day and have a notification saying it will be delivered on Tuesday. This is no use to me now. I would like a refund

@JillyOx83 So sorry, this is not what we expect. Send us a message & we will look into this for you. Thank you 💕 x

@GlossyboxUK bought the men’s grooming box using FATHERSDAY code to guarantee delivery for Father’s Day, yet it’s only coming on Tuesday? I’d like a refund please! No use to me 2 days late

@lindaneylan I am so sorry to hear this, please will you send a message to our Instagram inbox & we will get this looked into for you. Thank you, Jade 💕 x

@GlossyboxUK how hard is it to cancel a subscription????? So devious not having a cancel button on your website