Glossybox UK

44K posts

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Glossybox UK

Glossybox UK

@GlossyboxUK

💘Welcome to #glossyboxuk💘 Every month we deliver 5 #beauty treats in our iconic pink box to your home📦💄✨ For customer care please DM: @GlossyboxUK_CS

Manchester, England Katılım Mart 2011
1K Takip Edilen59.2K Takipçiler
Glossybox UK
Glossybox UK@GlossyboxUK·
@CaramelCookiie Hello GLOSSY, please could you DM us via IG o FB & I will be more than happy to assist. Thank you, Jade 💕 x
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Cookiie♡ 🍪
Cookiie♡ 🍪@CaramelCookiie·
@GlossyboxUK Hi, one of my monthly box orders says it’s been delivered to a safe location today but it’s nowhere to be seen. Everywhere has been checked. Please can you advise me? I can DM you the order number if you wish. Thanks
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Glossybox UK
Glossybox UK@GlossyboxUK·
@NFLKiel Hey there! Please could you kindly ask your wife to get in touch with us via her own social media accounts, Facebook or Instagram & we will be happy to look into this for her. Thank you, Jade 💕 x
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Glossybox UK
Glossybox UK@GlossyboxUK·
@bravohunty You can send us a message via Facebook or Instagram should you have these or via your GLOSSYBOX account. Thank you, Jade 💕 x
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The Grande Dame
The Grande Dame@bravohunty·
@GlossyboxUK your boxes are honestly terrible. Each month lately has been let down after let down. The espa shampoo and conditioner look like it was taken from a hotel…. The boxes are terrible
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Glossybox UK
Glossybox UK@GlossyboxUK·
@gemmarani Thank you for your feedback, please do send us a private message & we will be happy to help. Thank you, Jade 💕 x
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Gemma
Gemma@gemmarani·
@GlossyboxUK Your selling needs to make it clear that a 3 month subscription is in fact an ongoing commitment. Trying to cancel online and via text but it is impossible. I’ll be cancelling my regular monthly subscription if I can ever get through to the correct link or person.
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Glossybox UK
Glossybox UK@GlossyboxUK·
@elliemaewharton Please could you privately message us & we will look into this for you. Thank you, Jade 💕 x
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Glossybox UK
Glossybox UK@GlossyboxUK·
@gevegevegeve Hi GLOSSY, our Social Media Team would love to look into this for you. Please directly message is via Instagram or Facebook & we will be in touch. Thank you, Jade 💕 x
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Glossybox UK
Glossybox UK@GlossyboxUK·
@Seth_Jones Hi Seth, our Social Media Team would love to look into this for you. Please directly message is via Instagram or Facebook & we will be in touch. Thank you, Jade 💕 x
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Seth Jones
Seth Jones@Seth_Jones·
@GlossyboxUK shambles of a business in the modern era. It’s 2024. The best brands make cancellation straightforward and easy, secure in their offering, not scheming to make it near impossible.
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Glossybox UK
Glossybox UK@GlossyboxUK·
@Seth_Jones Hi Seth, our Social Media Team would love to look into this for you. Please directly message is via Instagram or Facebook & we will be in touch. Thank you, Jade 💕 x
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Seth Jones
Seth Jones@Seth_Jones·
@GlossyboxUK disgraceful service and business. Intentionally hide any way to cancel subscriptions, no response to email enquiry and phone lines are closed. Please cancel my subscription immediately.
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Glossybox UK
Glossybox UK@GlossyboxUK·
@becca_emily24 Please could you alternatively, message us through Instagram or Facebook & we will be happy to help. Thank you, Jade 💕 x
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Becki- Emily
Becki- Emily@becca_emily24·
@GlossyboxUK It won’t let me message you privately. So I have sent this. I don’t know what else to do or say. I have a monthly subscription, just received Julys today and the bottle of Gruum hydrating mist inside has leaked everywhere so it’s practically empty ☹️
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Becki- Emily
Becki- Emily@becca_emily24·
@GlossyboxUK just got my glossy box for the month and the Gruum hydrating facial mist was loose so has leaked all inside the box and therefore half empty ☹️☹️ luckily hasn’t damaged other products but now I’m missing out on this product as it’s almost empty?
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Glossybox UK
Glossybox UK@GlossyboxUK·
@hanasearson Please could you message us via Facebook or Instagram & we will get this looked into for you. Thank you, Jade 💕 x
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hana
hana@hanasearson·
@GlossyboxUK for the love of god. How do I get you to stop sending me SMS messages? I keep deleting, reporting junk, have changed all preferences.. how do I make it stop??
hana tweet media
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Glossybox UK
Glossybox UK@GlossyboxUK·
@Amygallagher123 I am so sorry to hear this, our Customer Service team are working through a high volume of messages and a member of our team will be in touch as soon as possible to assist. Thank you for your continued patience, Jade 💕 x
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Glossybox UK
Glossybox UK@GlossyboxUK·
@Catsmoo22 I am so sorry to hear this, please will you send a message to our Instagram inbox & we will get this looked into for you. Thank you, Jade 💕 x
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Glossybox UK
Glossybox UK@GlossyboxUK·
@JillyOx83 So sorry, this is not what we expect. Send us a message via Instagram or Facebook & we will look into this for you. Thank you 💕 x
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Jilly Oxborrow
Jilly Oxborrow@JillyOx83·
@GlossyboxUK I used FATHERSDAY promo code to guarantee delivery of my order for Fathers Day and have a notification saying it will be delivered on Tuesday. This is no use to me now. I would like a refund
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Glossybox UK
Glossybox UK@GlossyboxUK·
@JillyOx83 So sorry, this is not what we expect. Send us a message & we will look into this for you. Thank you 💕 x
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Jilly Oxborrow
Jilly Oxborrow@JillyOx83·
@GlossyboxUK bought the men’s grooming box using FATHERSDAY code to guarantee delivery for Father’s Day, yet it’s only coming on Tuesday? I’d like a refund please! No use to me 2 days late
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Glossybox UK
Glossybox UK@GlossyboxUK·
@lindaneylan I am so sorry to hear this, please will you send a message to our Instagram inbox & we will get this looked into for you. Thank you, Jade 💕 x
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linda neylan
linda neylan@lindaneylan·
@GlossyboxUK how hard is it to cancel a subscription????? So devious not having a cancel button on your website
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