Gopuff

@doseofdanni @hub_superv66645 @DoorDash Thanks for flagging this. A 2+ hour delivery and a dismissive support response is not the fast, reliable experience we aim for. Please use in-app Support so the team can review and help: link.gopuff.com/account-help

@gopuff taking over TWO HOURS to deliver is ridiculous and customer service response being just “lol sorry”… take some notes from @DoorDash

@doseofdanni @DoorDash Hey @doseofdanni — that’s not the fast, reliable experience we aim for. For order-specific help, please use in-app Support: link.gopuff.com/account-help.

Album’s out. Order’s otw.

@David282569 Hey @David282569, sorry you’re dealing with that, it’s not the experience we aim for. For help with the faulty item, please email support@gopuff.com and our team will take care of it.

@nyalley11682 @_BrotherRasheed Hey, thanks for tagging us. That’s not the fast, reliable experience we aim for. Please email support@gopuff.com and our team can help.

@_BrotherRasheed @gopuff Having same issue, multiple emails but no response

@gopuff hi my account is deactivated and I can't seem to get in contact with anyone.. help please

Call your mom.* *Send her flowers.

@Ohmyjoshiee @MiguelEsAndrade We apologize for the inconvenience. The team is hard at work to resolve, and when we are back we will make this right for all customers affected by the outage.

@MiguelEsAndrade @gopuff I’m over it. They didn’t even offer me $5.

@gopuff being down in Philadelphia when I pay monthly for FAM on a Saturday is criminal 🫩

@Kadarr We apologize for the inconvenience, we were experiencing technical difficulties. The team has been hard at work to resolve, and we should be back momentarily. Thank you for your patience!

@gopuff ordered like 2 hours ago, ami ever getting my stuff ? or can yall just let me cancel please

@louisekwarteng Hi there, we’re having technical difficulties at the moment and the team is at work to get systems back up. Please DM your order number/details and we’ll will get you sorted.

@gopuff I have been waiting for almost 2 hours for my order. Your chat bot is not offering any solutions and I cannot seem to cancel it. Can you please help.

@DombosBurner @hankenstein12 It certainly is, please DM us and we’ll be sure any issues are taken care of.

@gopuff @hankenstein12 Saturday night is a rather inconvenient time for your to be experienced technical difficulties. Will FAM members be granted credits for this?

Fresh Flowers delivered in as fast as 15 minutes. Only on Gopuff.

@DondraHonrud1 @Bspielz We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon!

@Bspielz @gopuff Same here , the St Paul MN location is saying closed. 🙄

Why is @gopuff in Philadelphia down! WTF!

@MiguelEsAndrade @Kid_Quisine We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon!

@Kid_Quisine @gopuff I have no idea where my order that you picked up over an hour ago is because now the app says delivery is closed at the South Philly location wtf @gopuff I need to talk to a human

@___blackhippie We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon! We’ll make sure any order issues are taken care of.

The fact that @gopuff System is down after I placed my order is pissing me off . I can’t even contact my driver 😒

@petrinarodrigu1 @Esence4421 We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon!

@Esence4421 @gopuff Ok so it’s not just me ? Because I paid for my stuff , the diver bought it to my house but he stood on my porch for like 10 minutes cuz the app wasn’t working and he didn’t know English and then he took my stuff and drove off

@gopuff My driver had to go back because y’all’s system isn’t working and I have been waiting for over an hour.

@Ohmyjoshiee Apologies @Ohmyjoshiee. We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon!

@hankenstein12 @DombosBurner We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon!

@DombosBurner @gopuff Same in Chicago

@kaylawaylax We’re currently experiencing technical difficulties that are affecting certain app functionalities. Our team is on it and working to get everything online soon!

@gopuff what is wrong with the app?!?!

@Kid_Quisine We’re currently experiencing technical difficulties that are affecting certain app functionality. Our team is on it and working to get everything online soon!

@gopuff I’m trying to order snacks but the app says yall are closed.

@petrinarodrigu1 PUBLIC_REPLY: Hey @petrinarodrigu1, sorry about this, that’s not the fast, reliable experience we aim for. Please check your DMs, we just messaged you to help resolve it. If you’d rather email, reach us at support@gopuff.com.

@gopuff my lawyer is about to be ok yall ass if I don’t get my shot that o just paid for that yall driver just drove off shower because he didn’t speak English and his app wasn’t working