Grattan Online

As part of our commitment to staff safety, we are temporarily reducing phone line hours on weekdays, and pausing completely on weekends. If you have a general query, you can visit our FAQ page: buff.ly/3c7TdOG We’d like to thank you all for your understanding. #StayHome

@leepoll71 Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat. Apologies for the inconvenience. Kind Regards

As part of our commitment to staff safety, we are temporarily reducing phone line hours on weekdays, and pausing completely on weekends. If you have a general query, you can visit our FAQ page: buff.ly/3c7TdOG We’d like to thank you all for your understanding. #StayHome

@leepoll71 Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat. Apologies for the inconvenience. Kind Regards

@leepoll71 @ICOnews Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat. Apologies for the inconvenience. Kind Regards

@leepoll71 Thank you for your message. We are currently experiencing high volumes of contact and unfortunately are unable to deal with your query via social media at this time. We apologise for any inconvenience. You can contact our helpful Customer Services team via Webchat.

@leepoll71 Thank you for your message. We are currently experiencing high volumes of contact and unfortunately are unable to deal with your query via social media at this time. We apologise for any inconvenience. You can contact our helpful Customer Services team via Webchat.

@leepoll71 @financialombuds Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat or over the phone. Apologies for the inconvenience. Kind Regards,

@leepoll71 @financialombuds Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat or over the phone. Apologies for the inconvenience. Kind Regards,

@leepoll71 @financialombuds Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat or over the phone. Apologies for the inconvenience. Kind Regards,

@Els_Owen Hi Ellie, Sorry to hear this, could you please DM you name an full address with postcode and we can point you in the right direction for help on this.

@grattanonline Hi someone is using my email to open credit accounts, they have also placed a significant order with you. Can you please let me know what I can do about this please? Thank you

@None_11222 Hi. We only currently deliver within the UK. Sorry for any disappointment caused. Kind regards, Grattan.

@grattanonline Is there a delivery to Saudi Arabia?

@leepoll71 Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat or over the phone. Apologies for the inconvenience. Kind Regards Grattan

@tomhodson Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat or over the phone. Apologies for the inconvenience. Kind RegardsGrattan

@grattanonline after a long delay you've sent me the wrong item - what's the process for having it collected and replaced with the correct one?

@tomhodson Thank you for your message. Unfortunately, due to high volumes of contact we are unable to deal with your query via social media at this time. Please contact the team via live chat or over the phone. Apologies for the inconvenience. Kind Regards, Grattan

@swooly93 Hi, can you please DM us so we can assist you. Kind Regards Grattan

@grattanonline I've repeatedly contacted grattan about someone opening a credit account in my name and I've received no help.I've been repeatedly told someone will contact me by email and no one ever does.If I receive no response, I will be escalating this to the fos and fca.

@Siws1Susan Hi, can you please send us a DM so we can assist you. Kind Regards Grattan

@grattanonline please can I DM you regarding an order? Thank you

@moustache_iron @Hermesparcels Hi @moustache_iron We are sorry to see this. Please could you DM us so that we can direct you to the most appropriate team. Kind regards, Grattan.

@Lelly962 Hi, can you please DM us with the item you are querying so this can be looked in to further for you. Kind Regards Grattan

@grattanonline what size is XL in the Vera mode fur jacket? Your size guide is useless for this type of sizing

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It's Friday! Even though we've kind of got used to chilling in our pjs 🤫 Now the pubs and restaurants have reopened, we better get our gladrags on! 👗 Shop our new in range: buff.ly/3fkZzvS

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