Greg Mimms

@SouthWestWater Hi SWW, any chance you could stop dumping sh!t into the ocean? Just a thought.

❗ Customers under the Boil Water notice 🚱 Please keep using your water supply as usual for bathing, flushing the toilet and laundry. This will keep the water circulating through household pipes aiding in the overall flushing process and will help to clean property networks.

@OpenreachHelp Hi, please can we have an email address for customer services/complaints as a contractor of yours has caused damage to out property whilst install a line for our neighbour. We can’t seem to find it on your website. Thank you.

@GWC10k @tango5tavy @CLIC_Sargent Count me in!

Hoping that @tango5tavy has us in the diary 🏃🏻‍♂️🏃🏽‍♂️🏃🏿‍♀️🏃🏼‍♀️🏃🏿‍♂️& maybe we can persuade @greg84mimms to join us too #GWC10K Supporting @CLIC_Sargent #10K #10Krun #10Kwalk #cancer www@gwc10k.com #BeInIt2WinIt 🏆 #WinnersAreGrinners

@virginmedia I signed up in 2006. Surely I deserved some kind of a deal for being with you for that long? Why couldn’t you offer me the same? Answer the question!!! I want an explanation of why you do not offer existing customers a loyalty deal!! Stop dodging the question!!

@greg84mimms I understand, Greg. Thanks for sharing your experience. We do offer all our new customers an exclusive deal. You would have also received one when signing up that wasn't available to our existing customers. We do try our best to ensure all our customer... virginmedia.response.lithium.com/portal/convers…

@virginmedia Have you seen the new @AvivaUK TV advert? What are you thoughts on giving existing customers the same deals as new customers?

@virginmedia It is a Virgin Media service. Check my twitter feed. I keep my account active so these discussions can be made public, I wouldn’t have a Twitter account else. Unfortunately we are stuck with you, but hopefully others will be deterred!

@greg84mimms Hi, Greg. Thanks for sharing this. I'm unable to check your account in this platform. Is this for mobile or media service? Let us know so we can further assist you. ^RCG

@virginmedia Why could you offer my wife a package for £33 a month but myself £45 for the same package. Please answer this question, don’t just “pass it on”. Someone from your team is welcome to call me.

@greg84mimms I will pass your feedback on for you. ^JF

@virginmedia Don’t lie. We phoned you twice to get a new deal. Exact words..we don’t reward loyalty!! We had to leave and set my wife up as a “new customer”. Surely it would have been easier to keep all services in my name, let us use the same equipment and keep a customer happy?

@greg84mimms Hello Greg, We have offers for new and existing customers, If you give us a call the team can go through these with you :) ^JF

Purshased 1 hour ago...@LidlUK advertised as “ready to eat”!!

Thanks for the storybook @ToolstationUK

The Exeter Green Circle has been really neglected with missing, covered and damaged signs. Luckily we have funded new signs and made the route easy to follow again. @ExeterCouncil we’re happy to keep up the route maintenance if you can’t. #exeter #exetergreencircle

@virginmedia No you didn’t, and now you lost yet another customer....also your customer service team are horrendously rude on the phone!

@greg84mimms Hi Greg, I am sorry to hear you feel this way. We'd have offered you the best deal available for the package requested. ^JGS

What a difference between @SkyUK and @virginmedia. Me: Hi can you give me a good Tv and broadband package? Sky: Yes we can off you a great deal ⭐️⭐️⭐️. Virgin: We don’t care that you’ve been with is 12 years, NO 🖕🏻. Cheers @SkyUK team 👍🏻👍🏻

@virginmedia Why not break the mould and treat existing customers with respect?

@greg84mimms Sorry to hear you feel this way Greg, we do have great offers for our existing customers to but as with any provider these are different to the offers for new customers. IP

@virginmedia Thanks for the emotional rollercoaster over the past 12 years, but it tome to say goodbye. Your exclusive deal of £12pm more than we’re paying for the same service wasn’t quite what we were expecting for our loyalty.

@virginmedia Ok thanks. So as I’m leaving, I’ll be a new customer next year when the merry-go-round starts again. Would it simply be easier to reward loyalty? I bet you hate that this conversation is public. I’ve been reading people’s threads all day. You don’t come off well

@greg84mimms She would be a new customer Greg. IP

@virginmedia You didn’t answer my question. My wife has never had an account with you, so she would be a new customer. Can she have a decent package at a reasonable price?

@greg84mimms Sadly the offers are for new customers only Greg. IP

@virginmedia So if I set a new account up in my wife’s name we can have a good deal? There’s absolutely no way I can be offered this?

@greg84mimms Sorry you feel that way, we do look after both new and existing customers. The new customer offers will be for new customers only but we do nothing different from other media providers. You may have started on a new special offer. We do look after exi... virginmedia.response.lithium.com/portal/convers…

@virginmedia ....anything? Or are good deals for new customers only? Please explain. Thanks

@greg84mimms Hi Greg. have you contacted our team regarding our existing customer deals? ^ZM

@virginmedia Yes, the same deal for a fantastic £45pm. We get to pay £16pm more for being loyal customers

@virginmedia How can you offer this to new customers but not to loyal customers of 12 years?

@greg84mimms We would not be able to do that Greg. ^GT