G-SHOCK UK

@psylander Hi Alan, thank you for your feedback, I will pass it onto the relevant team. We appreciate your comments, which are used to continually improve our products and services. Regards, Tee

@UncannyAllan Unfortunately, I'm unable to find any repairs under the reference numbers you have provided. Therefore, I would suggest contacting Chisholm Hunter for further assistance, if the unit is with them for repair. Regards, Tee

@GShockUK Repair with Chisholm Hunter Glasgow Fort, number 19-15784. Model : Casio carbon core guard.c439535 5590 GA-2000

Yo @GShockUK . That’s the 2nd time my watch has had to be returned due to fault with correcting the time .

@simon_dell_tog Good Morning, for repairs in the UK and Ireland we recommend that you send your watch to us. Please use the link below for details on how to send your watch in.- casio.co.uk/support/servic… Regards, Alex.

@GShockUK this watch was a gift some years ago and is much loved but I noticed this bit of the front has fallen off can it be fixed ?

@Liz_177 Hello, sorry to hear this. Please contact our Parts team on 0208 450 9131- option 2 or via email at parts@casio.co.uk and they'll be able to assist you further. Regards, Tee

@JL19393021 Hello, our Sales team will be able to assist you with your query, please contact them directly at ecom@casio.co.uk with your full name and address details. Alternatively, you can also contact them via telephone on 0208 450 9131. Regards, Mehak

@lliGrehpotsirhC Hello Christopher, it is £25.42 for a battery replacement which includes a reseal and a pressure test. If required, please check out this link for all the details on how to send your item to us casio.co.uk/support/servic… Regards, Tee

@TheBork3 Hello, please check out the link below to purchase a frogman watch on our website: g-shock.co.uk/search/?q=Frog… Regards, Tee

@Spaceoddity54 Unfortunately, this model has also been discontinued and not in stock for purchase. Please let us know if there are any other models you are interested in and would like to know more about them. Regards, Mehak

@GShockUK On man you’re breaking my heart. How about the MTG-B1000RB-2AER? It’s my birthday soon and I need something I’ll take to the grave! I need something special.

@GShockUK let me ask a silly question. Are you making any more MTG-B1000VL-4AER?

@colinmcwoo Hello Colin, sorry to hear this, our Parts Sales team will be able to help you with this, please contact them directly at parts@casio.co.uk or call on 0208 208 9567 Regards, Tee

@GShockUK I currently own a GBD-H1000-4AER (as well as many other G-Shocks) but the white strap is getting a bit tatty. Where can I purchase a replacement from??

@APriceless316 Hey! For this please check out this link for all the details on how to send your watch to us casio.co.uk/support/servic… Regards, Tom

@GShockUK Hi, I have GBA-800 and the battery has died. Can you let me know the best way to get a battery replacement? Can I deal with G-shock direct or go via a jewellers. Thanks

@cammyrct Hi Cammy, in most cases, we can, it depends on what the issue is and how you would like us to assist you. Regards, Mehak

@quartered_onion @casioUKsupport Hey Marc, these activity are not able to be re-uploaded again. Also I saw you emailed in that your previous feedback has not seen any update. Our R&D department are working on this and we hope to have this resolved as soon as possible. Regards, Tom

@casioUKsupport @GShockUK Hi I'm having problems with G-Shock GBD H1000. Activities show a distance and time etc but nothing on the map. Does not upload to Strava. Can an activity be re-uploaded? Any comments?

@ruudvanstag Sorry Alex, units sold out very quickly, there is none left for online sales. Regards, Ruth

@GShockUK I had an email this morning to say that the GA-2100-1A1ER was back in stock, but it’s still showing as out of stock online. Please could you confirm?

@mrterrymarks Hi Terry, our parts and accessories team will be able to assist you with your query, please contact them directly at parts@casio.co.uk or via telephone on 0208 208 9567. Regards Saneka

@MelanieStaves Hi Melanie, Mark it as under warranty and address the package to myself "Richard Sharpe", it will find it's way to me and I will get this all sorted for you. Thanks Richard

@MelanieStaves Thanks for trying and getting back to me with the results, I think the best thing would be to get this into our service centre. Please follow the link below for details how to do this, please also mark for my attention. casio.co.uk/support/servic… Thanks Richard

@MelanieStaves Hi Melanie, Thank you for contacting Casio. I would recommend washing the watch in a mild warm water detergent solution to see if this will remove the staining, let me know how this goes. Kind regards Richard

@sharmz9 @casiouk @GSHOCK_OFFICIAL Hi Sharmz, our G-shock GA-2100-1A1ER will not be back in stock until the end of January 2020. We are sorry for the inconvenience this may cause. Regards Saneka

@GShockUK @casiouk @GSHOCK_OFFICIAL Please can you tell me where I can find G Shock GA-2100 GA-2100-1A1ER Carbon Core anywhere in the UK cos it is sold out everywhere.... girl needs it for christmas 😫😭 #helpagirlout #boysarehardtobuyfor #lynxgiftsetitis #please!