Hackney Council

The A10 is closed southbound near Rectory Road, N16, due to an incident. We are assisting the emergency services. Please avoid the area at this time if possible.

@timothyfra85547 Please note that your report of the waste bins being left on the pavement has been forwarded onto our Waste Operations Department for management to remind the crews to return the bins to the correct locations. Please accept our apologies for any inconvenience caused

@hackneycouncil Why do the bin men leave all our black bins in the street, on the road? Why are we not having our green bins emptied. Please explain . E5 8NB

@timothyfra85547 Please can you advise if you are reporting that the black waste bins were not emptied, or not returned to the correct premises after emptying. If a general recycling collection has been missed, this can be logged online using the below link hackney-missedbinal.egovhub.net/MissedBinFormY…

@stevejh1973 Please can you advise which service you are trying to access (Parking/Council Tax). If referring to a Parking Permit account, their direct contact number is 020 8356 8877. If referring to a Council Tax account, their direct number is 020 8356 3154

@hackneycouncil Trying to reset my password but I am not receiving the password reset email. Impossible to get through. What number?

The majority were able to return to their homes Friday night. The Council arranged emergency hotel accommodation where required. More information: london-fire.gov.uk/incidents/2026…

On Friday evening, a flat fire broke out in a split-level maisonette on the 11th and 12th floors of Fellows Court in Hackney. All the residents of Fellows Court were swiftly evacuated as @LondonFire tackled the fire.

@atomic_newt @CarolineSelman Hi Andy - thanks for flagging this. We have passed it to the relevant service to look into it

@hackneycouncil outdoor tap leaking (door the past 2 weeks) outside Windsor House, Green lanes, London N4 on the Portland rise Estate. Really difficult to report on your website! 😵‍💫

@MG_lond0n Thank you for your comments. We have passed your concerns onto the Ground Maintenance Team who will investigate the issue. The team will look into this report and take the necessary action.

@hackneycouncil @hackneycouncil that how it looks like on 8th of February, WEEKS after the first reporting. Why do Hackney residents have to live in dirty environments???

@hackneycouncil can’t fix a dirty street for weeks!! The issue was reported by several residents, but Spencer Grove between the parks remains disgusting

@bryanp247 Hi Bryan. Yes we agree the Kingshold Community Centre is great Re the office - thanks for flagging the issue.. We have raised this with the service to look into.

@hackneycouncil You have a wonderful community hub at kinghold community centre but the main issue it constantly floods the office is virtually unusable and lots of equipment damanged. Your halls manager does not seem to care or do anything she promised dehumidifier yet to see it

@RhonwenLally Please provide the visitor voucher reference number (Starting with HY) to pass your request onto the Permits Team

@bryanp247 Hi Bryan, could you DM us with details and we can look into this. Thanks

@hackneycouncil As someone who is disabled and living in a socalled assisted living scheme which is filled with tenants with severe dementia and unable to fend for themselves. The care team is poor I was bullied by a team leader and Francis Harve was more interested in protecting

@yrstrulytom Hi Tommy - sorry to hear this - can you DM us some information so we can ask the service to look into it - thanks

@hackneycouncil I do need a repair! I reported this 9th Jan and the window has still not been replaced or boarded up properly. How many times do we need to report something to get it fixed?

🏠 Live in a Hackney Council home? ❓ Need to report a repair? ❗ Don't forget you can report non-urgent repairs online at a time convenient to them, day or night, seven days a week by visiting orlo.uk/HTqnX

@MG_lond0n Hi there, please provide us with the exact location in order to assist/advise further?

@hackneycouncil @hackneycouncil the issue has been there since 9th of January! That is how it looks today Why do we have litter on the streets for months???

Thames Water has closed Powerscroft Road near its junction with Rushmore Road to carry out repairs to a water leak. The 242 bus is being diverted via Lower Clapton Road, Chatsworth Road and Millfields Road Plan your journey with TfL: orlo.uk/txR7r

@GreenWorldJoy Hi there, please be advised, our Street Cleaning Team have been informed.

@hackneycouncil Bins outside Hoxton Overground haven’t been emptied for weeks. Overflowing rubbish, unsanitary conditions, and daily exposure for commuters and staff. This is basic public maintenance — and it’s being neglected. Absolutely unacceptable.

@thatpauloguy Hi there, please email our Parking Permits Team at parking.permits@hackney.gov.uk for assistance.

@hackneycouncil I bought a pack of 5 day visitor parking permits vouchers. Checked online and it said I needed a permit for a Sunday. So used one of the vouchers for my visitors on Sunday. Only to see a sign on my street that said no permits were required on a Sunday. Can

@LKenzenB Hi there, please ensure you are using Google Chrome or Internet Explorer when trying to access our web services as we have been informed these applications work better in comparison to Firefox/Safari. Please also ensure you are using a device larger than a phone or tablet.

Hi @hackneycouncil I can't seem to login nor be able to purchase e-voucher online. I did ring earlier on Friday but no luck there too. What am I to do if I get a ticket, due to site errors?

@ali_rrahman Hi - I am sorry to hear this - please can you DM us some more information so that we can investigate this situation. many thanks

@hackneycouncil your out of hrs emergency team are completely useless a joke of service you are providing. You wait on the line for almost an hr than customer advisor would just hang up.

ℹ️ More details: hackneyrealnappy.net/events 🎟️ Apply for your voucher: realnappiesforlondon.org.uk/apply

Curious about how reusable nappies actually work? Drop into a relaxed demo with Hackney Nappy Network on Friday 16 January from 10am at Thingy Café, Trowbridge Gardens. Families attending can claim a FREE £70 nappy voucher — or apply online if you can’t make it.