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We're proud to announce Headset Army!
We help support orgs escalate from tickets to calls in a way that scales.
Seamlessly handle call outs and unexpected conflicts, and never leak direct emails or Zoom links again.
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Headset Army
6 posts
Headset Army
@headsetarmy
The team-first appointment scheduler that protects agent sanity, automates workload balancing, and keeps your support channels locked down.
Arizona, US Katılım Mayıs 2026
63 Takip Edilen2 Takipçiler
We launched today on @tinylaunch! Stop by and give us an upvote if you can!
tinylaunch.com/launch/17161
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Our relatable support agent Sarah made one tiny mistake: she sent Kevin her Calendly link.
Once.
Sarah now cries into her morning oat milk latte, knowing that she now has to deal with Infinite Kevin.
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Billion dollar idea: Instead of gating support behind a paywall, AI that identifies Gerald with 100% accuracy and routes him to AI-bot-hell.
Then sell your soul (and the tech) to @PalantirTech.
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Our protagonist, a Tier 2 support agent named "Dave," is in the middle of a highly sensitive screen-share session troubleshooting a database issue with a major enterprise client. Suddenly, a familiar chime sounds...
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