@Hot_Wheels The launching rubber band included in the Hot Wheels Ultra Hots Crazy Loop Race Set is missing. Where can I get a new one? Can you help me?
Hot WHeeLS Ultra Hots Çılgın Çember Yarışı Seti içerisinde bulunan fırlatma lastiği kayboldu nereden alabilirim?
@FlyWhips We're so sorry! For the best assistance now, please contact our Mattel Creations Support team. They can be reached by phone at 1-800-858-0102 (or 201-443-1091 for those located outside of North America). They’re available Monday through Friday 9a.m. – 6p.m. Eastern Time.
@Hot_Wheels my nephew has the Mattel brick shop custom 68 Camaro building toy kit and there are two pieces of the kit that are missing. May you help me with this?
@Hot_Wheels Hey! My son got the track builder set and one of the tracks looks...melted? It won't connect. Am I missing something? Or is it a defective piece? Thanks!
@BrianWeaver Sorry to hear this! For a quick resolution, please call our support team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
@Hot_Wheels Trying to get on website. Need S5 track adapter which was missing at purchase. Your site keeps unexpected error,asks to refresh and then clears, start again, again. Two days of this. Track is useless without and your parts buying catalog doesn't even list it. What!!?
@Slimanus_ We're so sorry to hear that! Our Customer Service team would be happy help in any way they can. You can reach out to them directly here: spklr.io/6019Bh7FX
Just use the drop down to locate your local team’s info.
The @Hot_Wheels City Ultimate T Rex transforming toy hauler is absolute trash. Put it together this morning by watching online videos. Transformed it into the dino, and it will not transform back to the hauler. Such crap for so much money!
+ fakat buna rağmen bir şey yapamaycaklarını söylediler ve benim çocuğumun saatlerce ağlamasına sebep oldular. Resimlerde de görebileceğiniz gibi benim oğlumun @Hot_Wheels şehri var ve biz bu markayı tercih edip kullanıyoruz +
Dün @MaltepeParkAVM'de bulunan @armaganoyun'dan alınan @Hot_Wheels marka oyuncağı, eve gidip kutuyu açtığımızda üst tarafında pizza şeklindeki kısmında arıza/sorun olduğğunu gördük ve fişi ve kutusuyla beraber mağazaya değişim için getirdik. Mağazadaki personeller +
@Hot_Wheels help us out here. Bought this about 2 weeks ago, first two days it changed color no problem. We put it away until today and now can't get it to change at all. What are we doing wrong? Heat, nor cold, it won't change. Are we missing something? Please help a dad out.
@Scooby_Westen We're so sorry to hear that! Please contact our Customer Service team for help. You can reach out via this link: spklr.io/6013ByGlt
Just use the drop down to locate your local team’s info.
@Mattel@Hot_Wheels when assembling my Brick Shop kit JTF17, when trying to install over of the doors, it knocked a piece off the rocker panel and my dog ate it. Specifically the circled piece. Any chance I could get a few replacements?
@Hot_Wheels, this is a bit odd.... we don't get the raptor 150 in South Africa. My wife saw this and bought it for me. I think the Raptor looks remarkably like an LR Defender 90... hahaha
Is this worth more because of the mismatch?