Hotjar Status

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Hotjar Status

Hotjar Status

@hotjar_status

Official status updates here. Product Experience Insights that show how your users behave and what they feel strongly about, so you can deliver real value.

Malta Katılım Mayıs 2020
7 Takip Edilen344 Takipçiler
Hotjar Status
Hotjar Status@hotjar_status·
[Status] Monitoring: On 22nd January 9.30am UTC we deployed a change that meant users who: - Created a Contentsquare Account - Were then invited to a Hotjar Account Would be unable to login to the Hotjar Account due to a bug on the … stspg.io/mqhz7nnl6p22?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Investigating: We are experiencing loading issues with Heatmaps when creating new screenshots. Our team is currently investigating. This issue only affects newly created screenshots. Existing ones continue to load Heatmaps as… stspg.io/zvxzhybrg0n6?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Resolved: This issue has been resolved. A fix was deployed to ensure interview scheduling now correctly uses the timezone set in the project’s settings. We apologize for the inconvenience. stspg.io/p4n0rtfnkkx3?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Investigating: Investigating - We have identified an issue with Interviews where the selected timezone for a project is not being applied correctly during participant scheduling. Our team is actively investigating the cause a… stspg.io/p4n0rtfnkkx3?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Investigating: We're currently investigating an issue where User Attributes can't be accessed in Insights Site Settings, as well an “Error when fetching User Attributes” message preventing the use of Session Filters. Our eng… stspg.io/ntnzbxy3mx1g?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Resolved: We’ve deployed the fix we mentioned earlier, and we’re closing this incident. Thanks so much for bearing with us while we investigated and resolved this! We’re sorry for the trouble as well. If you don’t think th… stspg.io/z64frc0c6k4y?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Identified: We’ve identified the root cause for the incident! We’re working on developing a fix and hope to share more news soon. We’ll post another update to this page once we’ve deployed the fix, and we’re monitoring it t… stspg.io/z64frc0c6k4y?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Investigating: We’ve declared an incident to investigate reports of surveys not recording the impressions metric, which, in turn, affects the other Overview metrics. We’ve formed an incident response team and they’re investig… stspg.io/z64frc0c6k4y?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Identified: Our engineers have identified the root cause and are working on resolving this issue. Thanks for your patience! stspg.io/vyz519kd9w0p?u…
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Hotjar Status
Hotjar Status@hotjar_status·
[Status] Scheduled (Jun 12, 2023, 04:00 UTC): We will be migrating data used for our Hotjar Ask platform, as part of an infrastructure migration. During this time, you will be able to access the main Survey and Feedback pages in "vie… stspg.io/gpcqpscfpvrs?u…
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