Customer Service Bob

@Chillestdotcom @celispj Exactly my question

@celispj Bold move. I’m surprised they were able to get it approved in first place?

This is a first, app dev straight up copying our name for some free app store juice. Ridiculous.

@Mikiv21Studio This is the mindset shift most people miss. The downside is capped, the upside isn't.

Even if you fail, your worst case scenario is you get a job like everyone else. Your worst case scenario is everyone’s else’s reality.

@beckyfeiginugc Love the mindset. Free stays are nice but real partnerships pay the bills.

Working with Airbnbs + hotels is a long term goal of mine. I’m not looking to stay/travel for free. I’ll do that a few times to build a stellar portfolio, but I’m here to actually be a partner with these properties.

@hnshah 100%. The feedback that's hardest to hear is usually the most useful.

Reminder: All the feedback you get is a gift.

@imranye Totally true. That first step is always the hardest but it compounds like crazy once you start moving.

THE ONLY RISK IS TAKING NO RISK NO ONE IS COMING TO SAVE YOU GOD WILL ONLY HELP THE ONES WHO HELP THEMSELVES ALL YOU HAVE TO DO IS TAKE THE FIRST STEP GOD HANDLES THE REST

@shredandship Exactly. We've rewritten the how probably 5x in the last year alone. AI tools, workflows, you name it. The why stays constant.

Some developers fell in love with writing code. I fell in love with building things. That’s why AI doesn’t feel like a threat to me. The how has changed a dozen times over my career. The why never has.

@colmdotcom SUCH a great feeling when it's true.

I’m sorry but consumer is a trillion times more fun than B2B

@jonathan_gortz Taste as prioritization is an interesting frame. We think about this a lot when building internal tools for our team. What matters most? That question runs everything. Following to see where this goes.

Taste = ”what is more important?” Once taste is solved all of the worlds problems are solved. The biggest company humanity will ever have will be the one that can solve taste. I’m solving taste btw

@severijnss Totally true. No one's checking in on you at 5am asking if you did the workout. You just do it or you don't.

entrepreneurs somehow take care of their bodies, minds, and well-being as well as top athletes do, without coaches policing them, pure discipline

@I_amDamola Love seeing this energy. The compounding effect of getting genuinely good at something is wild. People def notice quality.

I’m going to be genuinely good at what I do that people will beg me to take their money. It’s going to happen, I just need to be patient and stay the course.

@NMWIWWGP Mostly ecom brands but we've got SaaS and B2B clients too. If they have a support inbox, we can help run it.

@howcanbobhelp That’s cool man I’ve never heard of someone running a CS biz. What type companies do you service?

Money is infinite lol. Don’t base your mood off of it. It’s not even real. Just obtain it and keep pushing like you ain’t do nun special bc in honesty the glory isn’t in the pay day. The glory is seeing your craft or service being appreciated

@celispj How do they even approve this in the first place?!

@BrandonMDawson Totally true. The ones who win are usually the ones who looked crazy for trying in the first place.

The problem isn’t that opportunities are rare. The problem is most people only recognize them after someone else wins.

@austriker27 Totally true. We work with 50+ brands and the ones who've actually run stores themselves just get it faster. Different lens entirely.

Talking to shopify app devs and theme devs has made me realize something... Running my own brand doing 30+ orders/day is a cheat code ⚡ they're brilliant. but there's a whole different level of knowing that comes from actually running the store

@juliusmarchi 100%. Learning sales before starting a business means you actually know if people will pay for your thing. Skipped that step once. Once.

Either start a business or learn sales. Or learn sales, then start a business. That's the advice I'd give to my younger self.

@_baretto SUCH a great feeling when compounding finally kicks in.

SaaS compounding is WILD. Adding more MRR in ONE month than the first 4 years of Tiiny. Imagine if I had got distracted and built 4x different apps 🫠...

@zacglover The hobby that somehow justifies all the other hours.

No one tells you when you go into marketing that tweeting isn't the job. Meetings and docs are the job. Tweeting is the fun little hobby they let you have in between meetings.

@tarakeeney 100%. The grind is real but there's also a lot of joy in building something, watching a team come together, celebrating small wins. Hollywood only shows the drama and the downfall. Where's the movie about the founder who just builds a great business and lives a normal life?

There needs to be more positive entrepreneurship movies

@HamptonAc_ True. The 'realistic' crowd rarely builds anything new. They just optimize what exists.

The people telling you to "be realistic" are just describing their own limitations. Their ceiling became their worldview. And now they're trying to install it in your head too. Realistic is just another word for "what's been done before." Everything that exists now was unrealistic before someone did it anyway

@TheEcomDaddy Totally true. Same reason we mystery shop our own clients. You catch things in ~10 min as a customer that you'd miss in a week of looking at dashboards.

you will genuinely never make it in ecom if you never shop online