HSBC India

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HSBC India

@HSBC_IN

We are here to help from Mon-Sat 8:30 AM - 8:30 PM IST (excluding national holidays). Please do not post any bank details or personal information.

Mumbai, India Katılım Eylül 2016
10 Takip Edilen12.5K Takipçiler
Tirthankar Sundaram
Tirthankar Sundaram@tirthankar_s·
@HSBC_IN Tried both chat and phone banking but they haven't been able to help. You can track the multiple interactions to ascertain the full case.
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Tirthankar Sundaram
Tirthankar Sundaram@tirthankar_s·
@HSBC_IN I have been following up since Jan for my reward points credit but everytime I'm told to wait for 14 days. How is this even acceptable ?
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HSBC India
HSBC India@HSBC_IN·
@mishra15687 Hello Ram, Thank you for confirming the issue is registered. The concerned team will look into it and revert accordingly. Please note case reference number will be shared to the registered email address in sometime. Appreciate your patience in the interim. ^Shiva twitter.com/messages/compo…
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Ram Prakash Mishra
Ram Prakash Mishra@mishra15687·
@HSBC @HSBC_IN HSBC executive collected my documents for a credit card via official email (bhavay.sharma@hsbc.co.in). Now I suspect my data has been leaked to a third party. Serious breach of trust & data privacy. Request immediate investigation and action. #DataSecurity #HSBC
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HSBC India
HSBC India@HSBC_IN·
@BahetiAbhishek Hello Abhishek, we can totally understand your disappointment, and we’re extremely sorry about the inconvenience you’re experiencing with our services. Please SMS “HSBCSM” to 575750 from your registered mobile number so that our team can assist you on priority. ^Shiva twitter.com/messages/compo…
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HSBC India
HSBC India@HSBC_IN·
@MK000789 Hello MK, Thank you for confirming the issue is registered. The concerned team will look into it and revert accordingly. Please note case reference number will be shared to the registered email address in some time. Appreciate your patience in the interim. ^Shiva twitter.com/messages/compo…
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MK
MK@MK000789·
@HSBC_IN I have submitted my complaint. Please register it and help me on the fraud transaction
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MK
MK@MK000789·
@HSBC_IN why dnt u change your premier banking name to garbage and useless banking if you can't help your customer in frauds happened to them @HSBC
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HSBC India
HSBC India@HSBC_IN·
@anandgohilag Hello Anand, We apologize for the inconvenience caused, and It’ll help us assist you better if you connect with us via the Web Chat service available on our website, which is prompt and secure. We’re also available on chat through the HSBC India mobile app! ^Shiva. twitter.com/messages/compo…
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Anand Gohil
Anand Gohil@anandgohilag·
@HSBC_IN Hello HSBC I have been trying to apply a PL, called your customer care, mailed your team yet not received any reply. At least answer
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HSBC India
HSBC India@HSBC_IN·
@LakshyaPal5 Hello Lakshyapal, We apologize for the unpleasant experience. We request you to please share the application reference number to check and help you with the status of it. Appreciate your patience.^Shiva twitter.com/messages/compo…
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lakshyapal
lakshyapal@LakshyaPal5·
@HSBC_IN i applied for travel one card on 7 February, till now i haven’t got any mail whether the application is still in process or rejected. If there are no plans of issuing card then please don’t take applications and hit our credit score
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HSBC India
HSBC India@HSBC_IN·
@AM007TVR Hi Ashik, we’re extremely sorry about the inconvenience you’re experiencing with our services. To help address your concern request you to please share the complaint Case ID or reference number if any so that we can forward details to the concern team.^Shiva twitter.com/messages/compo…
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ASHIK P
ASHIK P@AM007TVR·
@HSBC_IN There has been no help/ support simce last 3 days since the complaint has been raised. BTW the airport transfer should be marked as scrath and win or something, as the chaces of getting that benefit is truly negligible
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ASHIK P
ASHIK P@AM007TVR·
@HSBC_IN If the airport transfer is always unavailable why is it advertised on your website? Better give uber vouchers or something rather than pulling this circus! #ccgeeks
ASHIK P tweet media
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Gaurav Agrawal
Gaurav Agrawal@Gaurav_0308·
@HSBC @HSBC_IN Really have to applaud one of the worst experiences with HSBC Credit Card teams. For my Liv+ card digital kyc, Amazon voucher was mentioned but still nothing after six months. Called customer care 4 times during last two months….
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HSBC India
HSBC India@HSBC_IN·
@ImNikunj07 Hello Nikunj, Thank you for confirming the issue is registered. The concerned team will look into it and revert accordingly. Please note case reference number will be shared to the registered email address in sometime. Appreciate your patience in the interim. ^Fareena twitter.com/messages/compo…
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NIKUNJ
NIKUNJ@ImNikunj07·
@HSBC_IN It's been 3 days since the form was submitted, don't know how you guys define PRIORITY!
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NIKUNJ
NIKUNJ@ImNikunj07·
@HSBC_IN applied for credit card on 5th of Feb, got rejected even before the application can be completed, no reason-no explanation for rejection, asked to wait for 30 days to reapply. Multiple emails to ask for rejection reason, but no exact reason provided.
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NIKUNJ
NIKUNJ@ImNikunj07·
@HSBC_IN Any update, it's been almost a week.
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HSBC India
HSBC India@HSBC_IN·
@ImNikunj07 Hi Nikunj, we appreciate you reaching out to us. Can you please confirm if the issue has been registered on the link shared with you? If not, kindly do so and raise your concern with the team.^Shiva(1/2) twitter.com/messages/compo…
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SD🇮🇳
SD🇮🇳@SurabhiDixit·
@HSBC_IN pathetic callc center employee called deepak salaskar. then Moksha refusing to help clients. wonder what your training team is doing
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HSBC India
HSBC India@HSBC_IN·
@AM007TVR Hello Ashik, we’re extremely sorry about the inconvenience, and we’ll do our best to resolve this issue for you. As your have already registered the complaint we request you to please wait for our team to review and help you. Appreciate your patience.^Shiva twitter.com/messages/compo…
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ASHIK P
ASHIK P@AM007TVR·
@HSBC_IN I registered the complaint. But when you call it concierge. It should be available first thing and useful. Not just telling the vehicle not available and adding it in terms and conditions to fool customers.
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HSBC India
HSBC India@HSBC_IN·
@AM007TVR Hello Ashik, Thank you for confirming that issue has been registered. Our team will review into it and will get back to you in some time. Appreciate your patience.^Fareena twitter.com/messages/compo…
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ASHIK P
ASHIK P@AM007TVR·
@HSBC_IN I have already filled your forms. But this process of saying vehicles are not available, is the worst scam ever. If there's no intention to provide the service, why is it advertised on your website?
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ASHIK P
ASHIK P@AM007TVR·
@HSBC_IN Requested for another day same response...what scam are you guys running? @HSBC_IN your customer's are not stupid guys..
ASHIK P tweet media
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HSBC India
HSBC India@HSBC_IN·
@b2_ten Hello, we apologize for the unpleasant experience. It’ll help us assist you better if you connect with us via Phone banking, where we can resolve this quickly and securely for you. Use this link to reach us: grp.hsbc/61800utT8.^Shiva
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b210
b210@b2_ten·
Absolute dogshit service from @HSBC @HSBC_IN . my wife opened a salary account for premier credit card. its been 2 months now eligibility fulfilled still not received the premier credit card. Garbage customer service and rm.
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