HSBC India

@SaumyyaMishra Hello Saumyya, we understand your concern. It’ll help us assist you better if you connect with us via the Web Chat service available on our website, which is prompt and secure. We’re also available on chat through the HSBC India mobile app! ^Shiva. twitter.com/messages/compo…

@HSBC_IN help solve this issue

@HSBC_IN has one of the worst onboarding experiences. Have been trying to apply for Travel one for a month now… every time same error- “Enter company address”… which apparently their customer care is aware about.

@mohanish_sahoo Hello Mohanish, we understand your concern. It’ll help us assist you better if you connect with us via the Web Chat service available on our website, which is prompt and secure. We’re also available on chat through the HSBC India mobile app! ^Shiva. twitter.com/messages/compo…

@HSBC_IN I am not willing to waste my time just for asking the basic information and follow the IVR for keep pressing numbers also be on hold so I will not call the number! Why the mail ID peole are so ignorant!!

@HSBC_IN @HSBC why the mail ID is having "complains " in it? If its genuine then why no acknowledgement yet from HSBC since last 4 days! For every reminder you are sending another auto ack. but no sincere reply has been given! Why customer need to wait for so many days?

@Nikhilveda Rest assured we’re taking this seriously and our team will resolve this on priority. ^Shiva(2/2) twitter.com/messages/compo…

Hey @HSBC_IN, why is it so hard to get a response or even a ticket number? My Platinum card rewards sync with Hopper is broken. Phone support promises updates that never happen. Technical team says it's fixed, but it isn't. Need urgent intervention. DM me. #HSBCIndia #BadService

@Nikhilveda Hello Nikhil, we’re extremely sorry about the inconvenience, and we’ll do our best to resolve this issue for you. To help our team serve you better kindly visit grp.hsbc/6018BBZKgY and provide us the relevant details.^Shiva(1/2) twitter.com/messages/compo…

@Gandhi_Rohan18 However, our internal policies and score-cutoffs are confidential and cannot be shared in the public domain. Request you to please wait, you will receive a letter with the reason for decline within 30 days of the application date.^Shiva(2/2) twitter.com/messages/compo…

@HSBC_IN 35620260785000174

@HSBC_IN Applied for HSBC Platinum Visa Credit Card in March 2026—still no update. eKYC done long back, no email on approval/rejection. Customer care is unreachable, no dedicated support. Very disappointing experience with HSBC Bank India. Need an urgent update.

@Gandhi_Rohan18 Hello, thank you for reaching out to us. We understand from our team that the application number 35620260785000174 shared by you has been declined. The HSBC credit card is issued only after satisfactory external bureau checks in sync with our internal credit policies.^Shiva(1/2) twitter.com/messages/compo…

@RajeshKoll85688 Hello Rajesh, Thank you for confirming the issue is registered. The concerned team will look into it and revert accordingly. Please note case reference number will be shared to the registered email address within few days. Appreciate your patience in the interim.^Shiva twitter.com/messages/compo…

@HSBC_IN I've filled the form...How much time do I have to wait now for the resolution?

@HSBC_IN This is the second time THIS WEEK a failed transaction has still debited money from my account. Today again ₹190 was deducted despite payment failure, leaving me stranded while I’m away from my hometown. Customer care has been of no help. What is going on?

@RajeshKoll85688 Rest assured we’re taking this seriously and our team will resolve this on priority. ^Shiva(2/2) twitter.com/messages/compo…

@HSBC_IN A template response is not a solution. I am stranded without money for food because of your system failure. Waiting 72 hours is not reasonable in this situation. If not resolved immediately, I will escalate this to Reserve Bank of India.

@RajeshKoll85688 Hello Rajesh, we’re extremely sorry about the inconvenience, and we’ll do our best to resolve this issue for you. To help our team serve you better kindly visit grp.hsbc/6019BBZ1Kh and provide us the relevant details.^Shiva(1/2) twitter.com/messages/compo…

@HSBC_IN Failed txn, money deducted, no balance left. Asked to wait 72 hrs! Stranded & helpless. Need immediate refund + compensation. #HSBC

@RajeshKoll85688 Hello Rajesh, We have understood your concern and as per the turn around time your issue will be resolved. Appreciate your patience.^Shiva twitter.com/messages/compo…

@HSBC_IN I am with the team on the phone but nevr got a Quick response as I was asked to wait for 72 hours. I am left with no money. There is no quick response with HSBC.

@SSuRGaN Hello Surya, we apologize for the unpleasant experience. It’ll help us assist you better if you connect with us via Phone banking, where we can resolve this quickly and securely for you. Use this link to reach us: grp.hsbc/61800utT8.^Shiva twitter.com/messages/compo…

@Jatin310Jain @HSBC_IN @HSBC_IN not worse worstest and their twitter handle simply show off without working on complaints

Hsbc worst bank dont use hsbc servuces @HSBC_IN

@Vaiisshnavi1 Hello Vaishnavi, we apologize for the unpleasant experience. It’ll help us assist you better if you connect with us via Phone banking, where we can resolve this quickly and securely for you. Use this link to reach us: grp.hsbc/61800utT8.^Shiva twitter.com/messages/compo…

@HSBC_IN @HSBC_IN Urgent: My account balance dropped from ~₹10,000 to ₹644 but only one ₹500 transaction is visible. No other debits shown. Please assist immediately.

@sj1128 Hello Sarvjeet, we apologize for the unpleasant experience. It’ll help us assist you better if you connect with us via Phone banking, where we can resolve this quickly and securely for you. Use this link to reach us: grp.hsbc/61800utT8.^Shiva twitter.com/messages/compo…

@HSBC_IN my account balance is getting deducted itself without making any payment!! How's this is possible?? Need an immediate action on this and my money back.

@CAPunitBavad Hello CA Punit, we understand your concern. It’ll help us assist you better if you connect with us via the Web Chat service available on our website, which is prompt and secure. We’re also available on chat through the HSBC India mobile app! ^Shiva twitter.com/messages/compo…

@HSBC_IN Is asking a credit card statement on registered email ID for lost card a crime ?? Why you can't share this Basic thing since 10 days ???? @HSBC_UK @RBI

@Graj0235Raj Hello Raj, we understand your concern. It’ll help us assist you better if you connect with us via the Web Chat service available on our website, which is prompt and secure. We’re also available on chat through the HSBC India mobile app! ^Shiva. twitter.com/messages/compo…

@HSBC_IN Hello I want to purchase a bike using HSBC salary debit card as payment method. The dealer is saying that there is a surcharge/fees of 2.5% of the total transaction if we use debit card for payment. Can you please confirm if this is true ?

@SinhaRahul3365 Hello Rahul, thank you for writing to us, and apologies for all the inconvenience caused. It’ll help us assist you better if you connect with us via Phone banking, where we can resolve this quickly and securely for you. Use this link to reach us: grp.hsbc/61800utT8.^Shiva twitter.com/messages/compo…

@IRONMAN96024596 @HSBC_IN No resolved hsbc having. No intention to serve the customer

@HSBC_IN please update on my query my 12k point expired without any intimation Hsbc staff are very rude I already rsiaed comaplint through email no resolution provided 8941897819

@TheAnkitChugh Hello AC, we apologize have understood your concern. It’ll help us assist you better if you connect with us via Phone banking, where we can resolve this quickly and securely for you. Use this link to reach us: grp.hsbc/61800utT8.^Shiva twitter.com/messages/compo…

@HopperSupport @HSBC @HSBC_IN @hopper All the details are already there. I made a hotel booking through your app. I require a legit tax invoice which shows the amount I have paid. All I have been given is a pdf summary sheet. I need an invoice for the amount that I have paid. @jagograhakjago

@HSBC @HSBC_IN @hopper the most pathetic service ever.I made a hotel booking and paid the money. The team is refusing to give me an invoice of the stay. They have just sent an internal pdf document and claiming for it to be a tax invoice. Customer care has absolutely no knowledge

@AnirudhAnkam Hello Anirudh, we understand your concern. It’ll help us assist you better if you connect with us via the Web Chat service available on our website, which is prompt and secure. We’re also available on chat through the HSBC India mobile app! ^Shiva. twitter.com/messages/compo…

@HSBC_IN I have already mailed but response is not there, just ticket created

Hi @HSBC_IN, I've been paying interest and GST for 4 months on an EMI for a product I cancelled and was refunded for in Jan 2026. My April statement now shows a ₹10,881.37 due because my refund credit is exhausted. I raised ticket [39841926] 4 days ago with no response. Please close Loan CC26116001696 and reverse the ₹1,596 in wrong charges. #HSBC #ConsumerComplaint #Banking