Harry williams

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@virginmedia We had a firm time and date, twice, neither time did your network team actually show up. I'm just wondering how many firm dates and times we are going to get through before the issue is resolved

@hwill115 Thanks Harry, it may be a case of our team still gathering information before we can then set an estimated fix time and date on our service status checker and service status line ^DB

Long weekend incoming 🥳 #WhyStumbleWhenYouCanSoar

@virginmedia @thomasam82 I have a reference code I was told is for the junction box issue but nobody in the CS team seems able to do anything with it

@thomasam82 My apologies, our team will look to have the issue resolved as soon as possible ^TM

@virginmedia us and most of our neighbours have been without Internet since Wednesday with no clear explanation or timeline to fix it despite several complaints from all of us! This is not good enough! BD22

@virginmedia The automated system is constantly saying there is no issue despite a technician and a member of your own network engineering team clearly stating there is

@hwill115 Thanks for your tweet Harry, and I'm sorry to hear of the issues you've been experiencing with the services. As soon as we have an update, we will be sure to include it via our Service Status Checker and Service Status Line - virg.in/service / 0800 561 0061 ^DB

@thomasam82 @virginmedia You're lucky there, just tells us there aren't any issues but that the work that never happened last night might affect our service

@hwill115 @virginmedia No 💩 sherlock!

@thomasam82 @virginmedia Yeah that was the lad we had round who told us what exact box had the issue and told us about the time it was meant to be fixed

@hwill115 @virginmedia Always the automated message saying there is a problem in the area and will be fixed at X,Y and Z o'clock or restart the router. The engineer on site this morning told a neighbour an outage hadn't been reported despite half the estate having logged it more than once!!!!

@thomasam82 @virginmedia Have you had any luck with calling them? Keep getting fobbed off with the idea of nothing being wrong or sending a technician to our house days from now to tell me the same as the lad we had in this morning

@hwill115 @virginmedia All of us have been checking for updates and taking advice from automated messages and keeping each other in the loop as we are getting very mixed messages.

@virginmedia @thomasam82 To further clarify I am now having CS reps plug their ears and insist their is no issue and everything is resolved despite being blatantly not the case

@virginmedia @thomasam82 As one of Anne's neighbours yes we have, we have also been told it should have been fixed on a few occasions now, once last night then this afternoon. Getting ridiculous now as we are ending day three with no sign of these engineers despite supposedly being a "priority case"

@icemountain134 @Steam It's a Tuesday so Steam take down the servers for maintenance

@Steam steam servers went down

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@Happymeal_9 @Steam It's a Tuesday, Steam's servers go down for maintenance every week on Tuesday

@Steam Steam servers keep going down way to much.

@SimPolAlevel It's often forgotten that the first monopolies were entrenched in law by monarchs. Modern governments hold the same power often with the same disastrous effects on the average person.

Always think students miss an opportunity when failing to evaluate industrial policy and the problem of picking winners.

@Northpowergrid An update would be appreciated

@AskLloydsBank it is an easy saving account and while I can transfer from my current account to my savings it doesn't work the other way

@AskLloydsBank it works going the other way though

@AskLloydsBank I am attempting to transfer funds from my easy saving account to my under 19s account

@AskLloydsBank What does error code 9300046 mean?