HyperJar

Holy moly we’re only APP OF THE DAY! Thanks @AppStore, you’ve always been our favourite 🎉😍

Hello, We're really sorry to hear you’re dealing with this. This definitely isn’t the experience we want for you. If you’re able to, please try reaching us again via the in-app live chat so we can look into this as a priority. You can also email us at support@hyperjar.com and we’ll pick it up as quickly as possible. Alternatively, please drop us a private message and we’ll make sure this is escalated urgently. Kind regards

@hyperjar @WhichMoney Still holding my money, I’m stuck at an airport and I need my money in my HyperJar account. It’s been held for no valid reason and I am going to miss my flight and be stuck abroad because of HyperJar. They said they’re reaching out to me. No one has and live chat isn’t working

Heard of loud budgeting? Thanks @WhichMoney for highlighting this very Hyperjar-friendly trend and for the shout out. #LoudBudgeting #MoneyTok #FinTok #MoneyMindset #FinancialHabits #ConsciousSpending

@Decpl5p @financialombuds Hi Dec, we've sent you a DM about this

Well, well, well, it’s happened again @hyperjar @financialombuds 3 times this month alone… Hyperjar have blocked my account for money going in. Becoming a joke. All because my old address is on my payslip an the wages have been deposited from ‘ GB retail payroll’ and not NEXT

@Djfoldy69 Hi there, we've sent you a DM to try and help with this 🙂

@hyperjar I've closed my account as my child is old enough that she has her own bank account now. But I didn't get any sort of confirmation email? I don't want charges popping up when I've followed the closure set in the app

@climbnpenguin @twifintech @HyperlayerTech 🫡

@twifintech @HyperlayerTech Hyperjar's backend crossing the pond? Clever. Everyone talks about agentic banking until they hit legacy compliance reality.

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@Decpl5p @FinancialXpress @financialombuds Hi there, we're sorry to hear you're having issues with this. We've sent you a message via DM to try to assist.

@hyperjar @FinancialXpress @financialombuds can anyone look into my Hyperjar account. The second time in two weeks my accounts been suspended. Got offered £40 compensation last time which I’ve still not received. Am I best off going the legal route

@MarcusC27420553 We've sent you a DM now 🙂

@hyperjar Can youse dm me because I'm not verified so I can't message youse first

@hyperjar my account has been suspended I've sent everything the compliance team has requested and no response yet and I need my money!

@MarvinATLiens @TheFCA Hi Marvin, we've reached out to you via DM - please check your inbox so we can assist you as quickly as possible.

Need your help @TheFCA. Regarding @hyperjar. Please contact me asap.

@MarvinATLiens @hyperjarhelp We’ve followed you if you’d like to DM us

@hyperjar @hyperjarhelp I’ve tried. They are not helpful at all.

I need someone to message me urgently @hyperjar @hyperjarhelp

@NeilW_NI Sounds frustrating Neil, sorry about that. We’ve followed you so you can DM with some more details and we can then escalate.

@hyperjar Hi, my wife is also trying to set up a Hyperjar account. The ID verification keeps saying 'something went wrong'. Very frustrating as she has followed instructions several times!

@dunccampbell @HyperJarComms Morning Duncan - there shouldn't be any issues with transfers. We've just followed you, so if you send us a DM we'll escalate. Thanks.

@hyperjar @HyperJarComms hello. Do you have any known issues between your app and RBS digital banking? It won't let me transfer money to the app. Asks for login then times out and rejects.

@StAntonysCC Hi there, please contact us via DM and we can reach out to the customer 🙂

📢 PLEASE SHARE: Attention St. Anthony’s RC School Community! 📢 We have found a HyperJar card belonging to Archie McWilliams. If this is yours, please pop into the school reception with a form of ID to collect it. Let’s help Archie get his card back! 😊 Thank you for your cooperation! #stanthonysrc #lostandfound #communitysupport #schoolfamily #helpinghands

@CJackson11775 Can you please ask her to contact us on support@hyperjar.com, or if you're happy to confirm her email address via DM I can pass this onto the correct team.

@hyperjar It's not my account but my GF account. I transferred £20 only to her and her account was locked.

Love the finer things in life? Us too. Happy news then, as #cashback has gone #couture in the #hyperjar app. 👜 5.5% instant cashback when you spend at Liberty 🍇 4% instant cashback every time you spend at Waitrose 💃 2% instant cashback with every Whistles haul 🥩 10% instant cashback at Hawksmoor Check the app for the best range of #luxe offers out there. Not downloaded HyperJar yet? Head to your favourite app store, sign-up in minutes, and start saving while you spend.

@Kacqciti Hi there, I'm sorry to hear you've had issues with your account. We've reached out via DM to see how we can help.

@hyperjar HyperJar DO NOT BANK WITH THEM YOU HAVE MY MONEY ON PENDING FOR 1 month GIVE ME BACK MY MONEY! YOU WILL NOT ROB ME

@Kacqciti @BBCBreaking @BBCNews @VICE @NikoOmilana @visitlondon Hi there, we've reached out via DMs to see how we can help.

@hyperjar CAN YOU FIND ME THE FOUNDER OR OWNERS PLEASE @BBCBreaking @BBCNews @VICE @NikoOmilana @visitlondon

@CJackson11775 Hi Christopher, we have everything in place to ensure the saftey of our customer's accounts. Are you still having issues with this transfer?

@hyperjar I've made a bank transfer of just £20 to my GF account ( hyper jar bank account ). However my GF just called me her account has been frozen and you people asking her to provide a proof, your asking for my full name, my Barclays bank account and sort code, bank statements. Why ?

@scchambers Hi there, I'm sorry to hear you're having issues with our app. Is there anything I can help you with?

@hyperjar fucking terrible app! 🙄