Fredrick Kofi Deladem Dro

After days without internet and countless calls to @MTNGhana, my internet service has finally been restored. But honestly, it shouldn’t take this much stress, this many complaints, and this long just to get basic service fixed. Delays like this affect real lives. #FLUUD

At this point it feels like @MTNGhana only responds to complaints publicly just to look active. Because how do you request my number, make it seem like help is coming, and then go completely silent while the issue still exists? Days without internet. No accountability.

@MTNGhana thank you very much for putting me through this. I do not blame you, I blame myself for believing that you’re the best out there. I’ve lost money in these few days but who cares, definitely not MTN Hon. @samgeorgegh, we deserve better #FLUUD

@MTNGhana will send bundle expiry messages faster than they’ll fix your internet problem. #FLUUD

@samgeorgegh It’s been days without internet and still no proper communication, no technician, no clear explanation. Just vibes and apologies. Yh, that’s @MTNGhana

At this point, @MTNGhana should just admit they do not value customers’ time, businesses or mental peace. #FLUUD

Imagine losing business for days because your network provider simply does not care. Yes, thank you @MTNGhana #FLUUD

@MTNGhana is sending me this whiles I haven’t had internet in 5 days. How ? #FLUUD

@MTNGhana My internet has been off since Wednesday and every single time I call customer service, I get the same robotic response: “Your complaint has been forwarded to the technical team and the issue will be resolved within 24-48 hours.” It’s been DAYS.

@iamfluud Y'ello Fredrick, welcome to MTN. We are glad to be of help to you. Kindly share details of your concern along with your number via DM for further assistance. Thank you *Daniella

@MTNGhana = No accountability. No proper feedback. No urgency. Just automated apologies. #FLUUD

Dear @MTNGhana, internet is no longer luxury. It is work, business, communication and survival for many of us. If customers can purchase your packages, why can’t you provide proper support and honest updates when your service fails? #FLUUD

Day 5 without internet and @MTNGhana still acts like customers are supposed to just accept silence and robotic responses. #FLUUD

@MTNGhana How many more days of “exercise patience”? #FLUUD

At this point, I can confidently say @MTNGhana never cares about their customers. It’s all about the money for them

@MTNGhana the day is almost over and my internet is still not fixed after only God know how many calls and “kindly exercise patience” I’ve made already. #FLUUD

@MTNGhana bring back my internet 😔😔 Today is almost over and I still don’t have internet 😩😩😩😩 #FLUUD

@MTNGhana How many more days of “exercise patience”? #FLUUD

Today is another day and nothing has changed. My work schedules are messed up, I’m losing money, losing clients and honestly, it’s becoming mentally exhausting. We pay for a service @MTNGhana promised to deliver, but when the service fails, nobody seems to care. #FLUUD

Meanwhile, work is delayed, businesses are losing money and stress levels keep rising. This is unacceptable, @MTNGhana

It’s frustrating how network providers @MTNGhana can comfortably take our money but fail to provide the service they advertised. Days without internet. No proper feedback system. No real communication. Just “please exercise patience.”