Integrated Care 24

When you need help, A&E might seem like the obvious choice – but there are many ways to get help for non-emergencies. For urgent medical help, you access NHS 111 by calling, going online or using the NHS App. Get the right care, in the right place, at the right time. #NHS111

Today we’re celebrating the incredible women who make IC24 what it is. From frontline teams to support services and leadership, their dedication and expertise help deliver outstanding care every day. #InternationalWomensDay #IWD #MadeToBeBrave

Request your repeat prescription quicker than you can say it. When it suits you. You can do more with the NHS App than you realise. Discover what else you can do today. 📱Tap the NHS App

Get to know Ellie, one of our amazing Recruitment Assistants at IC24. From Health Advisor to People Team, her journey is a great example of growth and internal development. Read more about her journey: ic24.org.uk/blog/meet-the-…

Feedback like this highlights the vital role our teams play every day. Have a story to share? We’d love to hear from you: ow.ly/OWlb50VAYPY #PatientFeedback

Feedback like this is a reminder of why our work matters, and it’s always encouraging to read about the difference our teams are making every single day. Have a story to share? We’d love to hear from you: ow.ly/OWlb50VAYPY #Patientfeedback

If you need medical help, use 111 online to get assessed and directed to the right place for you. ➡️ 111.nhs.uk

Natasha is our final Link 24 spotlight and Care Award winner in Integrated Urgent Care . She was nominated for delivering exceptional, compassionate care, building trust with callers, and seting the standard for empathy and professionalism. #MadeToBeBrave

Shining a light on Amie Hughes, winner for Innovation in Integrated Urgent Care 👏 With 2 nominations, Amie’s recognised for her dedication and key role in building our new navigation training programme — sharing her expertise to make it happen faster and seamlessly.

With 3 nominations, Salma’s recognised for her compassion and drive — leading work on neurodiversity, cultural inclusion, EDI and gender equality to make IC24 a place where everyone feels valued and safe to be themselves. 💙 Get to know her here 👉 ic24.org.uk/blog/meet-the-…

Our next Link 24 Winner is Ellie, Recruitment Assistant! Ellie goes above and beyond every single day — bringing high standards, constant drive to improve, and genuine care to everything she does. Congratulations Ellie!

Our first winner in the spotlight is Katie Barker, who has received the Patient Safety Principles Compliments Award for earning the highest number of patient compliments across all of our hardworking Health Advisors. #MadeToBeBrave

Today we were proud to host the Link 24 Awards, celebrating the incredible colleagues who make IC24 what it is. Our winners deliver outstanding care and support across IC24, and we’ll be spotlighting their achievements in the coming weeks.

Get to know Salma, our Diversity & Inclusion Lead at IC24 💙 Passionate about learning, kindness, and meaningful change, Salma works across IC24 to embed inclusion and support our people. Read more about her journey 👉 ic24.org.uk/blog/meet-the-… #MadeToBeBrave

Messages like these mean so much to our staff and recognise the dedication, kindness, and professionalism they show every day — especially when the feedback reflects care provided over the Christmas period. Share your story: ow.ly/OWlb50VAYPY #NHS #PatientFeedback

In 2025, our clinicians supported 359,653 patients who called NHS 111, offering expert clinical advice when it mattered most.

In 2025, IC24 answered over 1,000,000 NHS 111 calls, supporting patients when they needed us most. A huge thank you to our dedicated teams who make a difference every day. #MadeToBeBrave #NHS111

Get to know Ollie Smith, our Listening into Action Lead and wrestling champion! 💪 Ollie is driving positive change across IC24, ensuring that every colleague’s voice is heard and acted upon. Read more about Ollie’s journey here ic24.org.uk/blog/meet-the-…

If you need medical help, use 111 online to get assessed and directed to the right place for you. ➡️ 111.nhs.uk

Happy New Year from everyone at IC24! As we step into 2026, we remain committed to caring for our communities, strengthening partnerships, and continuing to learn and grow together. #2026 #NewYear #MadeToBeBrave