Camille

@Etsy my shop was suspended due to technical error. Someone create a ticket for my shop : 24829242 - but i did not receive any response!

@Etsy ??? Is there anyone who can help me?

@igibee123 Hi there, our support team is here to help! Please visit etsy.me/support so we can assist you further.

@Etsy I contact with support a few times eith no response. My shop was suspend due to error - negative balance. But I do not have negative balance! I will receive the payment today - but my account was suspended!

@Etsy I contact with support with no response im absolutely devastated because I run a shop for 5 years and never had such situation where my shop beeing suspend due to negative balance that it not accure. Today I should receive a payment! So why my shop is suspended?

@Etsy suspend my shop due to negative balance! But i do not have negative balance! I have payouts- positive balance and no one want to help me

@Etsy My shop was suspend due to etsy glitch. For a few hours I had negative balance on my shop. Therefore I received orders and currently I have payouts and etsy suspend my shop. How can I pay negative balance If I do not have it??

Hello there! Sorry to hear that, and we're here to support you! In order to look into this, can I ask for your shop name and URL, please? Also, would you please provide here the listing number of your item that has been subjected for a possible copyright infringement? This will allow us to investigate the issue and work with you to resolve it as soon as possible. Thanks in advance! 🧡 - Ash

@Etsy my shop was suspend due to technical glitch. I had temporary negative balance. But unfortunately etsy system suspend my shop even if i do not have negatove balance currently. So I cant resolve the situation. How I can pay negative balance Id I have money in my deposit?