IKEA UAE

@swedense 🚨 NEW FACTS: Our new plant-based meatballs, with the same taste and texture as the regular ones, have been created by our chef Alex Magnusson (100% Swedish) in the early 21st century. Let's stick to these facts now! (We can discuss later your regular meatballs fact) 😅 🇸🇪 😄

@MohdELSadiq76 Hi Mohd, we apologize for the inconvenience. We have updated the team and they will contact at the soonest.

@IKEAUAE The worst service I received in my life since 48 years Until today since 11 Dec I didn't get my service done. Who's responsible about wasting 3 days time to deliver my service awaiting their highness lying team !!!!!!!! Mohd Elnour 0502245202

@changafarmer @IKEA Hi, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

Absolutely shocked by @IKEAUAE - ive not had such horrendous service in the UAE EVER! I can’t believe you actually get away with this!? No working phone line, the worst whatsapp service ever, and email…forget about it! @IKEA pls intervene and dm! How can you out your name here!!

@XXXX18734046 Hi Hamza, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

@IKEAUAE I used to go to IKEA and impressed about everything in the store and the staff but from the first issue shows how weak is your communication with your clients and your staff on whatsapp are not at a level to solve any issue I spent so much time to explain to everyone

@umer_maison Hi, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

@IKEAUAE what a shocking and poor level of customer service from ikea uae, abu dhabi!

@uaeoo7 Hi Salman, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

@IKEAUAE Shocked by after sales customer service Hello, I’m disappointed with the after-sales service provided by @IKEAUAE My concern remains unresolved despite multiple follow-ups. Please look into this urgently. [CAS-801798-J3Q0S0],

@aurelkeller Hi Aurel, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

Hello @IKEAUAE When I call you under 800 4532 I get referred to WhatsApp and the answering machine hangs up on me. When I talk to the bot on WhatsApp it lets me run in circles. When I send an email to the address the bot gave me, the email bounces and I get an error message from the server. Is it me? What’s going on? How can I reach out to you?

@yatisuri Hi Yati, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

@IKEAUAE awful service. Charging additional monies for shipping and then not even delivering within the scheduled time frame. Worse, not even having the decency to let the customer know. Pathetic!

@saqibbuch Hi Saqib, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

@rkolomiychenko Hi there, we apologize for the delayed follow-up, please provide us with your full name and contact details so our team can contact you soon!

@IKEAUAE I’ve been chasing two complaints with your Jebel Ali store for months (electric hob & AED 3,035 gift card). No written response, no resolution. Please escalate to UAE senior management urgently.

@iiGehh @IKEA مرحبًا، نحن آسفون لسماع تجربتك. يرجى تزويدنا باسمك الكامل ومعلومات الاتصال على أي من منصات التواصل الاجتماعي الخاصة بنا حتى نتمكن من مساعدتك بشكل أفضل. نعتذر عن أي إزعاج تسببنا فيه.

@IKEA @IKEAUAE أسوء خدمة على الإطلاق !

@JerryMukkadan Hi Jerry, we apologize for the delay. Please provide us with your contact info so we can forward this to our team and contact you as soon as possible.

@IKEAUAE Placed order on 19 Aug '25 & paid AED 100 for assembly. Delivered on 25 Aug, but team didn't assemble. Promised assembly on 27 Aug. On 27 Aug no updates. Called Ikea cust care & I am told delivery rescheduled to 29 Aug. No intimation. First bad customer experience!

@abu27alyousr @Consumer_Eye @albathalmubashr @dubai_consumers Hello Yasser, our team will be in touch with you as soon as possible.

@IKEAUAE @Consumer_Eye @albathalmubashr @IKEAUAE @albathalmubashr @dubai_consumers i did not get a reply yet its been 4 days without a satisfactory solution i want to return only the item and get a refund of the paid amount

@IKEAUAE @Consumer_Eye @albathalmubashr i made an order WEBO2694328 and the staff who delivered the item was very unprofessional and rude with the maid and no one was at the house and forced himself into the house and started assembling without getting the concenst

@abu27alyousr @Consumer_Eye @albathalmubashr Hi Yasser, we apologize for the delay. Our team and contact you as soon as possible.

@curiousfurious0 THANK YOU! We can't wait to see you again!😍

@IKEAUAE Such a great experience overall, can’t wait to come back!

@IKEAUAE Dubai I’m honestly impressed!

@soniya_sethi Hello, kindly provide us with your full name and contact number through messages so we can further look into this

@Mr_A_2Lbannai أهلا علي، نعتذر منك عن ذلك، نرجو منك تزويدنا بالاسم الكامل ورقم الهاتف لنتمكن من مساعدتك بشكل افضل

@IKEAUAE مرحباً ايكيا حاولت اتواصل معاكم امس لكن للأسف دون جدوى في فريق صيانه من عندكم زار البيت لأصلاح المطبخ امس وكسر اسفل مأسوره المياه ومن امس في تسريب في الماء وانا بعثت اميل مع فيديو ومافي رد واليوم رجعت اتواصل مع الكول سنتر الموظفة قالت دقايق ومافي جواب ممكن تفيدوني

@syedabdeen Hello, we're very sorry to hear this, kindly provide us with your full name and contact number through messages so we can further look into this

@IKEAUAE WEBO2600210 your delivery team brought the item with inexperienced guys and brought back.. now 3rd day no response and keep on getting BOT message… such a worst experience

@1truearsalan @RewardsBlue Hello, we're very sorry about the experience you had, kindly provide us with your full name and contact number through messages so we can further look into this and contact you as soon as possible

@IKEAUAE and @RewardsBlue passing the blame and not finding a resolution is not expected from brands like you. 28 days of back and forth emails and messages yet no resolution on a rewards voucher. No regard for customer satisfaction and action. Highly disappointed.

@Kawas88 Hello, we're very sorry about the experience you had. Kindly provide us with your full name and contact number through messages so that we can further look into this

14 years in Dubai, 4 homes, always trusted @IKEAUAE. But for the first time, I’m truly disappointed. Got a sofa that feels small—tried to upgrade, but was told no returns once opened. How else would I know it doesn’t fit? You broke my trust, IKEA. #LetDown #CustomerCare

@Laith_ziod Hello Laith, we're very sorry for the experience you had, kindly provide us with your full name and contact number through messages so we can further look into this and get back to you as soon as possible.

@IKEAUAE I've been living in the UAE for over four years, and the only bad experience I've had in this country is with IKEA. I've been waiting for over three weeks for missing items, but no one is answering, and no one has provided a solution. Your customer service is the worst I've ever experienced!