IKEA USA

@Z0m6irl Hej Jess! We're sorry to hear this. Please DM us your order number, full name, shipping address, and phone number at your earliest convenience. We’d be happy to check the status of your order.

My balhaj delivery got delayed wtf. @IKEAUSA

@yasindavinci Oh no, we’re sorry to hear this! You're welcome to visit our Returns Desk within 180 days of the purchase date, along with your receipt or order confirmation and a valid photo ID to exchange or return this item.

@IKEAUSA i bought slacks for my bed and they don’t fit. some are shorter than the others and won’t hold my mattress up firmly or safely.

@IKEAUSA yall willl be hearing from me in the AM about dis bullshit ass product u sold me 💯 im highly upset

@thetiredraccoon @IKEA Hi! Thanks for tagging us! This is amazing artwork. Thanks for sharing with us!

@linderrbee Hi Linda! Thanks for reaching out! Our self-checkout stations are designed to offer customers a quicker, more convenient option, while our team members are available to assist as needed. However, we value your feedback. We apologize for your inconvenience.

I’m at the self checkout @IKEAUSA there are 2 workers watching us ring our items up. Yawning and looking at their phones. Wouldn’t it make more sense if they were the ones working the register??

@ziapappi Hej Angela! Please DM us your order number. We'd like to look into this for you.

@IKEAUSA They canceled my order refusing to help

Sad that i had the worst experience with @IKEAUSA customer service and they canceled my order

@mr_molsson Hello Matt! Thanks for reaching out to us. It saddens us to hear of the issues with your purchase and getting in contact with us. Please DM us with additional information and how we can assist you. We look forward to your reply.

@IKEAUSA I bought a new couch from you in mid February. It was damaged. I fixed it, assembled it, and called customer service about what to do. I was offered a discount and was asked to send in pictures, which I did. I've since had to call customer service back four times.

@emma_____weaver Thanks for the feedback! We always appreciate receiving ideas from our fans! You never know what the future holds for our growing services.

@LeoGouIII Hello! Thanks for reaching out to us. Please DM us with the article number of the BYAKORRE unit you're interested in and your closest IKEA store. We'd be happy to look into this for you.

@IKEAUSA Hi again, do you mind selling me a BYAKORRE? I’m dying to have one for my space. Please & thank you.

@farney_kyle We appreciate your feedback and plan to forward it to our store team for future improvements. We hope you’ll consider giving us another chance soon!(2/2)

Went to @IKEAUSA Oakcreek Wisconsin today for 1st time ever. Great place,customer service not the greatest. Wanted to buy #Billy book case with glass and one I wanted was $189 the same one in different color was $139 wouldn't price match It's the same item! Not great experience.

@farney_kyle Hi Kyle. We're sorry to hear about your experience with us. We always want you to have a fun and positive IKEA trip, so we're saddened to hear this wasn't the case. (1/2)

@repofavillain Animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act. We hope this provides some clarification! (2/2)

@repofavillain Hello, thanks for reaching out. We welcome fully trained, ADA-qualified service animals in our stores. (1/2)

@ginae620 Hi Gina, thanks for tweeting us. The sale of floor models is up to each store’s discretion due to product availability. Typically, our stores won’t sell floor models unless the product is discontinued. We hope this provides some clarification.

@IKEAUSA is it possible to buy the painted display???

@GundamBlondeGuy Thanks for dining with us! We’re glad we can offer more sustainable food options in our restaurant.

Dinner at @IKEAUSA

@NicksApps Thanks for visiting us. Hope to see you again soon!

Drove 3 hours to IKEA, Supercharger was right in the parking lot, super convenient. The car was ready to roll before we were done shopping, and honestly, quicker than stopping for gas. No extra stops, just smooth. Tesla crushed it! @Tesla @IKEAUSA @TeslaCharging

@Rjayy_Lowkey Hello Ryan! Thanks for reaching out. We apologize that you haven't received your items. If you still need assistance, please DM us to verify your order number, full name, shipping address, and phone number at your earliest convenience. We’d be happy to help.

Pulling up to @IKEAUSA to get my packages since they’ve had it a month and refuse to actually deliver it

@eldebuda Hello Jair! Thanks for reaching out. We apologize for any confusion with our mattress return guidelines. Please DM us with specific questions you have. We'd be happy to answer any questions.

@IKEAUSA 2 agents and 3 hours spent and no one can follow your "love it or exchange it" policy. Do you train your support team? Why are they inventing rules just to avoid the policy requirements? Even better, why are they charging items more than what your OWN site says?

@gljwitte23 Hello Lindsay! Thanks for reaching out. We apologize that you're having difficulty with our product. In a private message, please verify your order number, full name, and email address at your earliest convenience. We’d be happy to help.

@IKEAUSA who thought that replacing the cam locks was a good idea ??? I have built your products for many years and have never wanted to give up like I am on the Eket cabinet! I’m close to returning all 4 !This is horrible . My hand is bruising from trying to get this done 😡