ilumi

@fargoluke Hi Mike, we no longer carry the older PAR30's in stock. You should have received an email back from us with your order cancelled and refunded. ilumi.zendesk.com/twickets/55617

@ilumisolutions are you still in business? I ordered a couple bulbs and was charged on 5/17/20. Inquired on status in email on 5/26. I haven’t heard a word.

@rohithpalagiri Hi There, please reach out to our support team at support@ilumi.co! ilumi.zendesk.com/twickets/54993

@Xaobotnik Hi there, unfortunately we do not have any plans currently for GU10 bulbs. ilumi.zendesk.com/twickets/54625

@ilumisolutions Any plans for GU10 bulbs?

@aug2675 Hi There, our servers were down due to an issue with Amazon Webservices, but they have been restored. Please close down the app, reopen it, and you will be able to login without any issue. We apologize for any inconvenience. ilumi.zendesk.com/twickets/54443

@ilumisolutions any current problems with authentication through the Ilumi app for iPhone? I can’t login with my FB account and I can’t even create a new account (tried a different email address). This means i can’t control my lights - I’ve got 5 Ilumi bulbs. 😟

@xaviorimagine Hi There, our servers were down due to an issue with Amazon Webservices, but they have been restored. Please close down the app, reopen it, and you will be able to login without any issue. We apologize for any inconvenience. ilumi.zendesk.com/twickets/54519

@wellsmitch Hi Melvin, our servers were down due to an issue with Amazon Webservices, but they have been restored. Please close down the app, reopen it, and you will be able to login without any issue. We apologize for any inconvenience. ilumi.zendesk.com/twickets/54466

@mcuban @ilumisolutions Your servers are down. I cant reset password, or log in through facebook. I am met with this browser warning. Can't turn on my ilumi lights.

@SirHardwick Hi Terry, our servers were down due to an issue with Amazon Webservices, but they have been restored. Please close down the app, reopen it, and you will be able to login without any issue. We apologize for any inconvenience. ilumi.zendesk.com/twickets/54407

@ilumisolutions can’t log in, can’t change my password and because of both, can’t control my lights. Is it official. Did you shut the servers down and now ilumi is dead?

@jeremygoulet Hi Jeremy, please reach out to us at support@ilumi.co, and we'd be happy to help with this! ilumi.zendesk.com/twickets/53923

@Jay_Hunt_ Hi Jay, we are no longer supporting IFTTT and are not currently controllable using Alexa, Google Assistant or HomeKit. ilumi.zendesk.com/twickets/53595

@ilumisolutions what’s up with your Alexa integration? Can’t find the skill in the app. What about HomeKit or Google Assistant?

@SkullcrowTwitch Unfortunately, this isn't possible with our ilumi app. ilumi.zendesk.com/twickets/53585

Is it possible to create my own custom effects in the app? #ilumieffects @ilumisolutions

@Freakwency901 We apologize for any inconvenience. We have transitioned away from IFTTT due to a new business model they are adapting. We will be unable to integrate with Google Home because it requires a hub, which makes integration with ilumi difficult ilumi.zendesk.com/twickets/53452

@ilumisolutions why did I just rec ed I've an email from ifttt? Do you guys have another solution since you don't work with Google home

@SirHardwick We apologize for any inconvenience. We have transitioned away from IFTTT due to a new business model they are adapting. We will be looking for other alternatives for integration with Amazon Alexa. There isn't an ETA just yet for this. ilumi.zendesk.com/twickets/53450

@ilumisolutions So are you guys officially dead? The app hasn’t been updated in months and doesn’t even fit on the iPhone XS screen, the bulbs are still garbage, and then I get this from IFTTT. Not that I used it anyway. It was broken too.

@mrobbeloth We apologize for any inconvenience. We have transitioned away from IFTTT due to a new business model they are adapting. We will be looking for other alternatives for integration with Amazon Alexa. Currently, there isn't an ETA just yet for this ilumi.zendesk.com/twickets/53447

@ilumisolutions why is your #ifttt support being removed? Do you have a recommended alternative?

@doatdays We apologize for any inconvenience. We have transitioned away from IFTTT due to a new business model they are adapting. We will be looking for other alternatives for integration with Amazon Alexa. Currently, there isn't an ETA just yet for this. ilumi.zendesk.com/twickets/53446

@ilumisolutions Why is the ilumi service being removed from IFTTT? Just got an email that it and all related applets are going to be removed June 10th.

@ux_matters Hi Chad, please reach out to our team at support@ilumi.co, and they would be happy to help you resolve the issue. ilumi.zendesk.com/twickets/51593

@R1tro Hi There, the firmware might need to be updated first. Please reach out to our tech support team at support@ilumi.co with the email you use to login to both apps. They can take a closer look at the bulb, to help you get it updated, and then paired. ilumi.zendesk.com/twickets/51523

I’m so tired of my @ilumisolutions lightbulb and the garbage app that they have. I was one of the original purchasers of the light and it seems like they stopped supporting their original ones. Does anyone recommend a good smart lightbulb that is Alexa friendly?

@R1tro Hi There, you can use both generations of lightbulbs in both apps, you don't need to just use the original ilumi app! Our customer support team would be happy to help you with this, and explain using "IFTTT" to connect to your Alexa! ilumi.zendesk.com/twickets/51523

@R1tro Hi There, you can still use the older generation bulbs, and control them using Alexa! Please reach out to our team at support@ilumi.co, and we'd be happy to help you with this! ilumi.zendesk.com/twickets/51523

@rkrzyston Hi Randy, yes, we are still around! ilumi.zendesk.com/twickets/51445

@ilumisolutions Why no news? No blog posts in 2 years. Still around?

@shroom_e Hi There, we're very sorry for your troubles, but please reach out to our tech support at support@ilumi.co, and they'd be happy to help you with these issues you're facing! ilumi.zendesk.com/twickets/51476